Upgrade Storagedstillman
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- dstillman
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Comments
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@meliwm15: Yes, Zotero 7 runs on macOS 10.12 or later. https://www.zotero.org/support/system_requirements
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On Google Scholar, this is just due to site access limits.
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Linked files aren't available in the iOS app.
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(Please don't quote from or try to interpret error reports. All we ever want are Report IDs.) See Changes Not Syncing or Files Not Syncing, depending on whether you're referring to library items or attached files.
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That just means the citation still exists somewhere in the document. You can toggle Word field codes and search for the relevant metadata to find it.
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That Debug ID doesn't show you getting any errors. You submitted that in the middle of a sync.
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(It's unlikely that this would be different from Zotero 6, though. Some sites just use strict anti-bot protections that can sometimes prevent downloads from working.)
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We're working on changing how Zotero downloads attachments to better handle situations where the file is accessible in the browser but won't download to the Zotero app. For now, if it's not working, you'll need to download the file separately and dr…
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https://www.zotero.org/support/kb/existing_citations_not_detected
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(Zotero 7, not Zotero 10) https://www.zotero.org/support/word_processor_plugin_troubleshooting#no_response_from_plugin
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Again, you need to disable all plugins.
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Is this a non-administrator Windows account? If you right-click on that shortcut and show the file location, what's the path?
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That's not the point. If you're reporting something here, you need to reproduce it without any plugins to confirm that it's actually a problem in Zotero itself. Problems with plugins need to be reported to the plugin developer.
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This was not very helpful, sorry I mean, as I said, we can't help with convoluted messes created by plugins. I'm not sure why you'd expect that. But the renaming behavior when there's no file extension is certainly a bug, so we'll fix that.
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@casepulevedam: What problem, exactly?
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Are you running Zotero 7? Can you provide a Report ID?
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Make sure you're running Zotero 7, and see if you can reproduce this with all plugins disabled.
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Can you reproduce this in Troubleshooting Mode (Help → "Restart in Troubleshooting Mode…”), which temporarily disables all plugins?
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You'll need to say what the actual problem is that you're experiencing. See Reporting Problems for the two things we need to help.
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You have to have a note open in the Notes pane on the right for Add to Note to be available. Also, I swear at some point in the past I could highlight within a pdf and the highlighted text would automatically be added to notes that show up on the ma…
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https://www.zotero.org/support/word_processor_plugin_troubleshooting#error_or_non-responsive_plugin_buttons See Step 2 there, about deleting Zotero.dotm and reinstalling.
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Same answer we gave you via email: this is just a misunderstanding of how you save to Zotero. Manually exporting has never been the correct way to save to Zotero from Google Scholar or any other supported site, and it's no longer possible due to cha…
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That could mean there's some difference between how your browser and Zotero are connecting (e.g., one using a VPN and the other not), but this is a problem with your internet connection and isn't something we can help with. For general guidance on …
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I'm not sure why you're updating to 7.0.5? The current version is 7.0.7, which should fix this.
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@danleonhardt: Could you provide a screenshot of the problem you're experiencing, and explain the exact situation you're in? There's a long, complicated description above that wouldn't apply exactly to you, so we really need to hear the exact situat…
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Group items cannot be added to My Publications You should be seeing a sync error on every sync. If you're getting a sync error, you always need to resolve that before worrying about any other data problem — if syncing isn't completely, that of cours…
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https://www.zotero.org/support/word_processor_plugin_troubleshooting#error_or_non-responsive_plugin_buttons
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It's this, but with URLs instead of PDFs: https://www.zotero.org/support/kb/file_handling_issues#pdfs_opening_in_wrong_application_on_linux_systems
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Yes, the message means exactly what it says.
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Start by updating to Zotero 7. If you're still having trouble, we'd want to see a Debug ID (different from a Report ID) for clicking the Sync icon.