dstillman
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- dstillman
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Comments
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You or someone else with access to your library (e.g., on a shared computer) deleted the contents of the library on October 26. Your only option would be restoring from a backup of the Zotero data directory on a computer where you had been using Zo…
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You'll need to say what the actual problem is that you're experiencing. See Steps to Reproduce for the kind of description we need.
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Because that's not where you select a style — that's just for adding/removing styles. Edit → Copy Bibliography is Quick Copy. You configure that in the Quick Copy section of the Export tab in settings. https://www.zotero.org/support/preferences/ex…
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[JavaScript Error: "Group with libraryID 1 does not exist" {file: "chrome://zotero/content/xpcom/data/groups.js" line: 108}] [JavaScript Error: "Upload request 1/Z82NED2G failed"] Can you provide a Debug ID (different from a Report ID) for a sync a…
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You tried to log in too many times with the incorrect username and/or password and were temporarily blocked.
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No, because it's only matching attachments. When annotations are shown directly in the items list, double-clicking them will focus them in the document.
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An ISSN identifies an entire journal — that's not something you can add to Zotero. For ISBNs, we'd need to see some examples.
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You'll need to say what the actual problem is that you're experiencing. See Steps to Reproduce for the kind of description we need.
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For problems with a plugin, you'll need to contact the plugin developer.
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while I might now be able to see the abstract, the rest of the information is completely hidden You can customize the item pane header to show what you want — title, title/author/year, or full bibliography entry in a style of your choosing.
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The reader's search only matches content. To match note annotations, you currently have to switch to Everything mode, but we'll match those in All Fields & Tags mode (like regular notes) in the next version. To be clear, these will currently m…
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Can you say what the problem is?
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You can collapse the Info pane or pin the Abstract section (double-click the icon or right-click → Pin Section) if you want to see the abstract while switching between items. It will be possible to reorder item pane sections in a future update.
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@hackbunny: Can you provide a second Debug ID for reproducing this, after a fresh Zotero restart? If you go to C:\Users\[…]\Zotero\storage\Y7J8K7QN\, what's the size of the .zotero-ft-cache file? (You may have to adjust your File Explorer settings …
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An account isn't required to use Zotero, so it's entirely possible you were just using Zotero locally without syncing. Check the Sync pane of the app settings to see if it's logged into an account. If not, you can just set up syncing, and then you'l…
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(But to be clear, we can't provide support for old versions of Zotero.)
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@linds.viena.187: It depends what you mean, but I answered this above for the Zotero desktop app.
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You're at your Zotero Storage quota, so additional files aren't being uploaded. https://www.zotero.org/support/kb/files_not_syncing
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Can you provide a Report ID to start? Does this happen in a new, empty document?
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Can you back up and explain the exact problem that you're experiencing, in your own words? If you're getting the "Word could not communicate with Zotero" error, see https://www.zotero.org/support/word_processor_plugin_troubleshooting#word_could_not…
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@bjbraams: This feature would take care of that, but for now, deleting files outside of Zotero doesn't affect the online library at all.
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@techietoons: No, but as I say above: For now, if you're positive everything has been uploaded, you can just search for PDFs within your Zotero data directory and delete them.
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The solution is to use Zotero Storage. Making your files available everywhere, including in the web library, is the whole point of it. The item key for attachments is included in the URL if you click on an attachment in the web library, but manuall…
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Zotero 7 should be faster in essentially all ways. If a PDF is slower for you in Zotero 7 than Zotero 6, provide a link or email it to support@zotero.org with a link to this thread.
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Z7 doesn’t change the DB, and you can switch between the two on the same system as often as you like.
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It's a Chrome bug: https://github.com/zotero/zotero-connectors/issues/489
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Can you reproduce this reliably? What are you doing when it happens? We haven't received other reports of this, so this is likely to be something specific to your system.
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Can you provide a Debug ID for a Verify Server attempt that fails?
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Are you trying in the current Zotero beta? This broke again recently, and the beta contains a fix. Can you provide a Debug ID from Zotero for reloading the page and trying to save? Going forward, we're working on changing how Zotero downloads file…
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That's not currently possible, but it may be in the future.
Upgrade Storage