dstillman
About
- Username
- dstillman
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- Member, Administrator
Comments
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This is caused by the Categorial Tags plugin. We've let the developer know, but for now you should disable that plugin to fix this.
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This is from one of your plugins. Update all your plugins, and if you're still having trouble, enable them one by one to find what's causing it (and then let us know).
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You can select all items in the results and press Enter/Return to select all items in the main window, where it will tell you how many items are selected.
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1) We can only help with Zotero 7 at this point, and we can only help with the official tarball or zotero-deb. 2) Can you provide a screenshot? 3) https://www.zotero.org/support/debug_output#logging_to_a_terminal_window
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Not currently, sorry.
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(1) is already fixed in 7.0.9. For (2), are you seeing that in all PDFs or only some? If only some, send a PDF to support@zotero.org with a link to this thread.
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We don't have anything to do with the WPS Office integration, so you'd have to ask them.
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From Security: The Zotero data server is open-source and can be run locally, which some organizations choose to do, but this can be technically challenging, and we don't currently provide support for such installations.
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Can you provide a Debug ID for an attempt to sync? (Forget about WebSocket — that's not what matters here.)
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Sorry about that — should be fixed.
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Sorry about that — should be fixed. (And it wouldn't have been 24 hours, just since earlier today.)
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Ugh. OK, well, thanks for passing it on to them.
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Right, Cisco has been breaking Zotero for months: https://forums.zotero.org/discussion/comment/474169/#Comment_474169
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@pembertj: Any progress on getting this fixed by Cisco? We're still getting reports of this.
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This is from one of your plugins. Update all your plugins, and if you're still having trouble, enable them one by one to find what's causing it (and then let us know).
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~/Zotero/integration/libreoffice/...oxt First, that should not be your installation location. That's the default Zotero data directory, and you absolutely should not mix application files and data files. You'll need to move all application files out…
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After attempting some of the troubleshooting solutions I've also started getting macro disabled messages which I never had before. Are you still getting those? You'd get that from this troubleshooting step, about the Zotero tab not appearing in the …
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OK, thanks.
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@hanfangyy: Paste 'ZXZZXDYE' into the search bar in All Fields & Tags mode from the root of My Library. For some reason Zotero thinks that the last page you were on was an extremely high, invalid number, and that's breaking things. Can you email…
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What was it?
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Restart in Troubleshooting Mode (Help → "Restart in Troubleshooting Mode…”), which temporarily disables all plugins. If that fixes it, you'll need to identify the plugin that's causing it and then report the problem to the plugin's developer (and le…
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This is already fixed in 7.0.9.
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It's not clear what you're referring to here. See Reporting Problems for the info we need to help.
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@pxx5145: You need to answer our questions if you want our help.
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Thunderbird does, and it also demonstrates the downside. Changing the sort in one folder doesn't change the sort in another, so if you want something different from the default, you have to change every single folder. (You can change the default wit…
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It sounds like you were using Zotero 6 previously and now something on your work computer is preventing Zotero 7 from launching. Is your institution running any third-party security software?
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See Files Not Syncing. Unless the file is available from the web library, this has nothing to do with you and your colleague will need to debug it.
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You need to describe the issue you're reporting.
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That message means what it says. It's not a problem in Zotero itself. https://developer.mozilla.org/en-US/docs/Web/HTTP/Status/423
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@Lawapanyann: That's a bug that we've been trying to reproduce, but it's also just cosmetic — that window is just a progress window that should disappear once the operation is done. Are you saying that's not happening? How large is the document, an…
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