dstillman
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- dstillman
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Comments
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What message, exactly?
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You'll need to say more about what you mean by that. See Steps to Reproduce for the kind of description we need. Whatever the problem is, make sure you can reproduce it in Troubleshooting Mode (Help → "Restart in Troubleshooting Mode…”), which tempo…
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As with many modern apps (including all browsers by default), there is no title bar in Zotero 7. You're referring to the menu bar, which was previously below the title bar in Zotero 6.
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Example DOI?
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(Please start new threads for new issues — the thread you posted to isn't related. I've moved this to a new thread.) You don't belong to any groups, so the settings described in the other thread aren't relevant. Can you explain exactly what you're…
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(Please start new threads for new issues — the thread you posted to isn't remotely related to your question. I've moved this to a new thread.) "Unfiled Items" isn't currently available in the web library, only the desktop app. https://www.zotero.o…
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@enrico.guarnera: Using Zotero’s own storage is currently the only way to keep your Zotero library between desktop and tablets That's incorrect. The mobile apps support WebDAV file syncing as well. for desktop devices one can easily use Google Drive…
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@zhhfish: Example feed URL?
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@tsonipeled: You can email a file to support@zotero.org with a link to this thread.
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If you changed the setting, make sure you've synced since changing it. If you're still having trouble, what exactly are you trying and what exactly is happening? Can you provide a Debug ID for an attempt that fails?
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I mean, you're running an LTSC version of Word, so by definition it's some sort of enterprise edition. The fact that you're even mentioning "GPOs" means that this isn't a standard consumer installation. We've documented all the troubleshooting steps…
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Can you take a screenshot of what you're referring to?
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The Mendeley add-in is a different kind of add-in. There's no general compatibility problem here. If you open the .dotm directly and you don't even see the ribbon tab that way, something in your setup is blocking it from running. Again, if this is a…
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[JavaScript Error: "Could not remove C:\Users\[…]\AppData\Roaming\Microsoft\Word\STARTUP\Zotero.dotm" {file: "resource://zotero-winword-integration/installer.jsm" line: 186}] Zotero isn't able to automatically update the plugin in Word, possibly due…
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Not clear what you mean. Can you provide a screenshot?
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Oh, two-finger tap, not click. (@thebluepotato said "two finger click", and I forgot that you can do a two-finger tap when "Tap to click" is enabled.) I can reproduce with a two-finger tap. Thanks @enozkan for clarifying. But yes, the behavior is w…
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You’ll need to debug this on your end. This is obviously something specific to your setup.
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Make sure the citation dialog isn't just appearing behind your other windows. That's the most likely thing here. If you're sure it's not that, we would want a Debug ID for reproducing this after restarting Zotero.
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It sounds like your IT department has disabled macros altogether. You'll need to speak to them.
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We don't have anything to do with the Flatpak version, and the Zotero 7 version has been extremely unstable. You'd need to report this to the maintainers or switch to the official tarball. https://www.zotero.org/support/installation#linux
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Zotero would need to be installed on the computer, yes. You really shouldn't need to do that, though. Zotero has millions of users, and plenty of people use it with Mac Word. Again, you want to make sure "Automatically update citations" is disable…
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If it's starting at 1 every time, you're flattening the document one way or another. You should read the linked page again.
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Yes. But while it's unlikely to help, start by updating to the latest version of Word. You're a couple versions behind.
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Again, though, if you disable automatic installations, the LibreOffice integration will break at some point in the future. So you'll need to either fix it or be prepared to do a manual installation when the plugin is updated.
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It's called "Find Full Text" in current versions. Make sure you've read through the original announcement to understand how it works: https://www.zotero.org/blog/improved-pdf-retrieval-with-unpaywall-integration/ In most cases this isn't somethin…
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You reported it by posting here. We've received a couple reports of this but haven't yet been able to reproduce it ourselves. Note that you can still type to select a menu entry.
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https://www.zotero.org/support/kb/existing_citations_not_detected
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Mac Word integration is currently pretty slow, so with a document of that size, you might have to wait much longer than 10 minutes — potentially hours or overnight. If you have access to a Windows computer, you could also do the final refresh there.…
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It looks like we weren't properly handling some newer ISBN ranges. Try again now.
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[JavaScript Error: "The operation couldn't be completed. (OSStatus error -1708.) @[exportDocument:document.m:901]" {file: "resource://zotero-macword-integration/messagingGeneric.js" line: 216}]" Can you email the Word document to support@zotero.org …
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