dstillman
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- dstillman
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Comments
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(Your debug output also doesn't show an import attempt. You'd have to follow those steps precisely as well.)
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Yeah, that means you're not importing the right kind of file. If you tell us, in your own words, what exactly you're doing, step by step, we might be able to tell you where something is going astray, but if you follow the official steps precisely th…
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For problems with a plugin, you'll need to contact the plugin developer.
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This message is about the Zotero profile folder or the cache folder, not the data directory. (And if you want our help you need to tell us the actual OS and OS version you're running, not just say "the latest".)
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Do you have the Zotero app open on your computer? https://www.zotero.org/support/kb/connector_zotero_unavailable
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That would be a problem with your internet connection.
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OK, that's the relevant info, then, not the options pane. What exactly happens? Do you get an error message, or does it just finish without importing anything? Usually problems importing from Citavi are just a case of not following the instruction…
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You can send a sample RIS file to support@zotero.org with a link to this thread and we'll see what we can do. Really Ovid or PsycInfo should fix their invalid data, though. Just out of curiosity, is there a reason you're exporting to RIS instead of…
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https://groups.google.com/g/zotero-dev/c/k0ZwyJoHDSk/m/fApAl9M2CwAJ
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Not sure what instructions you're referring to, but see these steps: Windows: https://www.zotero.org/support/word_processor_plugin_troubleshooting#error_or_non-responsive_plugin_buttons Mac: https://www.zotero.org/support/word_processor_plugin_tro…
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Does it give you a Report ID after the crash?
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Email us at support@zotero.org with details.
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I'm not sure what your question is? That's the settings pane for the import. It's just explaining that if you choose linked files instead of stored files, those files won't be synced by Zotero. https://www.zotero.org/support/attaching_files#stored_…
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You used some plugin that created custom annotation colors with an alpha channel, which the Zotero servers don't accept. You'll need to contact the plugin author to fix this in your database.
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OK, great, so again, you can now switch back to 7.0.11 from the download page.
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[JavaScript Error: "Worker 'import' failed: {"existingAnnotations":[],"error":"{\"message\":\"The PDF file is empty, i.e. its size is zero bytes.\",\"name\":\"InvalidPDFException\"}"}" {file: "chrome://zotero/content/xpcom/pdfWorker/manager.js" line…
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What you see in the PDF isn't relevant. Keywords aren't some intrinsic property of academic articles — they're just metadata provided in some contexts by certain publishers. This depends entirely on where you're importing from. You'll get tags most…
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You have to configure Zotero data syncing before the file sync settings show up. https://www.zotero.org/support/preferences/sync
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Restart in Troubleshooting Mode (Help → "Restart in Troubleshooting Mode…”), which temporarily disables all plugins. If that fixes it, you'll need to identify the plugin that's causing it and then report the problem to the plugin's developer. If no…
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Please don't create duplicate threads for the same issue. If you have further questions on this, please ask in that thread, but we don't have any further information to provide on this at this time, sorry. We generally don't provide estimates.
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can I in the future set up a group library without syncing my main library to the Net? No. That's what my answer in the other thread is getting at. I'm not sure I understand your second question. Once you copy data between libraries, deleting data …
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Those might be two unrelated problems. It constantly opens with PDF files that I had open a few days ago. Even if I close them and then close the app and reopen it the same files open with the app. First, restart in Troubleshooting Mode (Help → "Res…
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What keywords are you referring to? That setting is about saving from the web. Nothing to do with locally attached files.
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Just to note, we added this in Zotero 7.0.9.
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@rafisics: No, but we're working on adding additional theming options to the desktop reader, and we'll see if we're able to offer similar options on mobile.
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You're using 7.0.11. This is likely fixed in the Zotero beta that I linked to. If you're not comfortable using beta software, you'll need to wait for the next release.
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It's really just what it says there. She may have transferred Zotero data from another computer and ended up with incorrect file permissions. She can fix permissions via Get Info in Finder, but we can't provide general OS guidance here. This isn't a…
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You should sync. That message exactly describes your situation: you deleted the zotero.sqlite database in your data directory by mistake, and so if you sync now, it will download the data from your online library to your computer. Whether the onlin…
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@jhimmelreich: Are there apps on your device where you're seeing faster performance for similar drawing?
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This is correct APA style. https://www.zotero.org/support/kb/given_name_disambiguation
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