Upgrade Storagedstillman
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- dstillman
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Comments
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So the parent item exists on mobile but it's just a separate item?
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Yes, but we'd still need the info requested there to have any chance of reconstructing what happened.
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It's this — not yet fixed: https://forums.zotero.org/discussion/comment/472732/#Comment_472732
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Customize the citation and use Omit Author. See "Narrative Citations with Omit Author” there. (There will be an easier way to do this in a future version.)
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For problems with a plugin, you'll need to contact the plugin developer.
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Fixed in the latest beta — thanks.
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That’s a Report ID, not a Debug ID. I linked to instructions.
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@Angharad09: I'm not sure what you mean by "the solution above". Just to be super clear, if you've been dragging to Word, you've been using Quick Copy, not the Word plugin. adamsmith was giving you a suggestion to fix how Quick Copy works in your Wo…
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Not totally clear what you mean here, but see Changes Not Syncing or Files Not Syncing, depending on whether you're referring to items or files. (An item count would generally be about data syncing, but data syncing doesn't have anything to do with …
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See Changes Not Syncing. The last step explains what we need.
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That just pins the scroll position. You can still scroll up or down to view other sections. It's meant for letting you temporarily view the same section while moving between items (the way you could with the horizontal tabs in older versions), not f…
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It's "Plugins" in current versions.
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@scotto: As @rdiaz02 says above, this was caused by a plugin and doesn't happen in Troubleshooting Mode. You should always test in Troubleshooting Mode before posting here. If this still happens in Troubleshooting Mode, start a new thread.
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@scotto: As above, you'd want to test whether you can reproduce this in Troubleshooting Mode.
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It doesn't show all items in the library. It shows context rows — child and parent items of matching items — in gray. Otherwise if a search matched, say, a child note, there wouldn't be any indication of its parent item. If you're trying to match o…
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See Zotero Toolbar Doesn't Appear.
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You should test with all plugins disabled.
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But you're saying it doesn't work properly in normal mode even with no plugins installed? Can you provide a Debug ID for Zotero startup through reproducing the problem, using the "Restart with Logging Enabled…" option?
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The same gesture works in any collection. It's just the standard pull-to-refresh gesture used on iOS and Android. (E.g., you can use the same thing to refresh pages in Chrome on Android.) But as enozkan says, you generally shouldn't ever need to us…
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And what exactly doesn't work? There's not a lot of available metadata on YouTube, but Zotero saves what's available. Can you provide a screenshot that shows the problem you're experiencing?
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We need more context to help you. What are you doing when this happens, and where do you see it? Does it happen in Troubleshooting Mode (Help → "Restart in Troubleshooting Mode…”), which temporarily disables all plugins? Can you provide a Report I…
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The "Bibliography" style is only relevant when you're using the Word plugin, which is how you generally want to be using Zotero with Word. Complex formatting (indents, etc.) often won't work properly via Quick Copy. Zotero doesn't know where you're…
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To type out a Tag from my list, I need to precisely point the the cursor to one corner and click on the "+" sign towards the right. It would be much quicker if I could click anywhere on the line that begins with "0 Tags." The section header, like al…
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What full version of Word? Can you provide a Report ID from Zotero? Does it happen in a new, empty Word document?
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In horizontal mode, you should be able to just tap the left/right edge to go to the previous/next page. That's working for me.
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Also you shouldn't have multiple accounts. If you're having trouble accessing your old account, email support@zotero.org with details.
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Syncing is the only way to do this (and the only way you'd want to do it, since you'd end up with duplicates if you exported and later synced).
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Crashes as in Word closes, or it just hangs temporarily? In any case, you should start by upgrading to Zotero 7.
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You really would need to ask the plugin developer.
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What's the actual problem? You don't say. In any case, start by upgrading to Zotero 7. After that, if you're still having trouble, we'd want to see a Debug ID for Zotero startup through the initial sync attempt, using the "Restart with Logging Ena…