dstillman
About
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- dstillman
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- Member, Administrator
Comments
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Open Terminal from Spotlight, paste this in, press Return, and copy the output here: ls -la ~/Zotero
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It looks like Zotero hasn't started up enough for that option to appear. See Reporting Startup Errors for command-line instructions.
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Can you provide a Debug ID for Zotero startup, using the "Restart with Logging Enabled…" option?
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This is about your data directory, not the Zotero application. Have you used Zotero before on this computer? If not, did you copy data from another computer where you used Zotero? Do you have your Zotero data directory set to a non-standard loca…
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First, the document is slow to open and is non-responsive for a few minutes. Then, while editing or scrolling, the document hangs requiring tens of seconds to minutes to proceed for most operations. It sounds like you're just talking about Word perf…
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[JavaScript Error: "uncaught exception: Object"] [JavaScript Error: "Item 7988 not yet loaded"] Check your database integrity from the Advanced → Files and Folders pane of the Zotero settings.
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(Just to clarify, we never want duplicate threads for the same issue. I've merged your new post back to this thread.) [JavaScript Error: "This method or property is not available because the object refers to a protected area of the document. [setBib…
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[JavaScript Error: "ZoteroInvalidDataError: Invalid item type id 'undefined'" {file: "chrome://zotero/content/xpcom/data/itemFields.js" line: 215}] 1) Check your database integrity from the Advanced → Files and Folders pane of the Zotero settings. …
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It's a standard Firefox extension, so there's some problem with either your Firefox installation or your connection to Amazon cloud servers. If you're having trouble, you can right-click and save the XPI from another browser and drag it into Firefo…
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If you copy an annotation (a "note" is something else in Zotero), you'll get a properly quoted quote and a citation. If you just want the text, either by copying the extracted text from the annotation widget or selecting the text itself in the docum…
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OK, to be clear, "Sync full-text content" isn't about syncing files, so referring to "syncing full-text content" here when you mean files will confuse people. That's "file syncing".
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@Praxeas: Please read the full thread you're posting to. As I say above, and as we say in the documentation, what you want to download is the "ARM64 DMG Installer", which absolutely has an installer and absolutely does not require doing anything at …
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If you disable the other Safari extensions and restart Safari, does that make any difference?
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What word processor? This is likely due to your customizing one of the paragraph styles in your word processor. Click within the citation and check what style it is and see what formatting it's been assigned.
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Meaning that you had an empty local library on the new computer and then used Replace Online Library from the Sync settings? No, I'm afraid your only option would be to restore from a backup you made of your Zotero data directory or to use Replace …
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(But yes, Zotero 6 and 7 should both be compatible with Word 2010, excluding Word 2010 Starter Edition. You should make sure you're running the latest version available.)
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Right, see above.
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We can only provide support for the official tarball from this site and zotero-deb. You're likely using a third-party package, so you'd have to ask the package maintainers. This is a known issue with the Flatpak version: https://github.com/flathub/…
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This is Linux? How did you install Zotero?
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If you can access all your data and files in the web library online, you should be fine just resyncing after (just as if you were using any new computer), but to be safe you should make a backup copy of your Zotero data directory. (And that really j…
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We always need an example URL for problems with saving.
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Crashed as in froze or closed completely? If the latter, can you provide a crash report from your OS? Make sure you're running the latest version, 7.0.11.
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You'd have to ask the BBT developer about that or any other BBT-related questions. (And Zotero developers read every thread, so please don't ask the same thing in multiple places. See Be patient.)
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(Well, I guess I'm not sure why you're asking about the Windows version. If you have the files on your Mac, you don't need to use your PC anymore. But again, that database wasn't created with Zotero 4.0, so if you know you used Zotero 4.0 at some po…
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That would be a vastly older database, from something before 2.1b3 in May 2009. The message is saying you need 4.0 just to upgrade it to something that can be upgraded by later versions. Current versions of Zotero can still upgrade 4.0 databases. …
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I'm not sure what you mean here. Are you saying you're not able to highlight in either the desktop app or the Android app? If that's the case, you're almost certainly just trying on a PDF without a text layer. Can you actually select text?
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Can you give a real-world example of why you'd want this? This would be to edit the same field across a group of items, but with different values, such that it wouldn't be addressed by batch editing? (It wouldn't be Cmd-N / Cmd-P, in any case — tho…
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(@tim820: Your answer here wasn't correct at all — not for Zotero and not for a word processor.) @tn2nyc, the line spacing and the spacing between bibliography entries are controlled by the citation style you're using and should be correct. If you …
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What do you mean by "not syncing full-text content"? In general, see Changes Not Syncing, which also explain what we'd need to say more.
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Can you provide a Debug ID for manually refreshing a feed that's empty (via right-click)?
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