Upgrade Storagedstillman
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这文生孕有与之关联的应用来执行读提作。请实装应用，若已经安辣应用，消在就认应用沒 置"页面中创建关联。 Weird. I don't know that we've seen that before, but there's something wrong with the web-browser or link-handling settings on your computer. You ca…
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That just looks like a key on your keyboard got stuck. That's the macOS popup when you hold down a letter with possible accents.
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Can you provide a Debug ID for reproducing this?
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From the website I did "purge storage in my library" in storage. Why? After this, I removed the username and password and synchronized again, but it remains the same and the pdfs do not open on the web. If the PDFs exist locally, you can use Reset F…
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https://www.zotero.org/support/adding_items_to_zotero#standalone_attachments_and_parent_items
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You can't convert linked files to stored files if you can't actually open them on the computer you're using. You're trying to convert Windows paths on macOS. You would have to either convert them to stored files on Windows or set up a linked attachm…
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Restart in Troubleshooting Mode (Help → "Restart in Troubleshooting Mode…”), which temporarily disables all plugins. If that fixes it, you'll need to identify the plugin that's causing it and then report the problem to the plugin's developer. If not…
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Can you provide a screenshot? Generally this would mean you're saving directly to the online library (which you would've had to give it explicit permission to do) instead of saving to the Zotero app.
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Zotero obviously works on Macs. If you're having trouble, provide a Debug ID for double-clicking to try to open a PDF.
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@compassionateworld: The two-page view already exists — it's the Even/Odd Spreads options in the View menu. As I say above, the change is that we'll be adding it to an Appearance popup in the toolbar, which we've done in the Zotero beta.
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(Please start new threads for new issues — the thread you posted to isn't about your issue. I've moved this to a new thread.) To be clear, you have to select an item with a linked-file attachment or a linked-file attachment itself and then run Conv…
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OK, that's wrong, and it would mean that no program could create a folder in your home folder. So something messed that up. How did you set this computer up? It would be very strange for Migration Assistant to do that. Run this: sudo chown `whoami…
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What about this? ls -ld ~
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@lucyannkolb: Open Terminal from Spotlight, paste this in, press Return, and let us know what it says. You can x out your username. ls -la ~/Zotero
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Fixed in the latest beta — thanks. (This could happen if you were using the Bibliography Entry option and clicked an item right after Zotero loaded.)
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Restart in Troubleshooting Mode (Help → "Restart in Troubleshooting Mode…”), which temporarily disables all plugins. If that fixes it, you'll need to identify the plugin that's causing it and then report the problem to the plugin's developer.
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I mean, I linked to the specific privacy policy for the service. They obviously offer countless technical services to support their platforms that aren't directly monetized. Their having strategic reasons for creating Android doesn't mean they're us…
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7.0.7 Start by updating to the latest version of Zotero. You're several versions behind. Restart in Troubleshooting Mode (Help → "Restart in Troubleshooting Mode…”), which temporarily disables all plugins. If that fixes it, you'll need to identify …
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(That wasn't the right ID, but I've corrected it.) We'll need to see the first attempt after restarting Zotero. Can you provide a Debug ID for Zotero startup through the first attempt, using the "Restart with Logging Enabled…" option?
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See Locating Missing Zotero Data, and provide the info requested there if you're still having trouble.
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Can you provide a Debug ID for a sync attempt that produces this?
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The logged in user should only store online data. Why do the data and entries in the local library also be deleted together I'm not sure what you mean by that. Syncing is syncing — the whole point is that it's syncing the library in your local app w…
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I can access the local storage folder by right-clicking on the PDF, so why does Zotero need to sync via the internet before opening a file? S3 returned 0 We'd want to see a Debug ID for reproducing this. But Zotero would try to download the file if …
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@mikanovd: You can send PDFs that don't work to support@zotero.org with a link to this thread.
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If you just did this, you may be able to restore from one of the automatic backups.
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Redownload Zotero from the download page. Your data won't be affected.
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Is it possible to add so that Zotero takes a PDF of the webpage? (This is what happens in the browser extension on desktop) No, that's not something the desktop app does. Do you mean a webpage snapshot? That's not currently possible in the iOS app. …
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I assume @careybunning is referring to the Connection Error troubleshooting steps, which should be linked from the error dialog. @careybunning, when exactly do you get this error? Are you able to submit a Report ID, or does that fail too? Is this …
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Yes, it's planned.
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BTW, #5 in Word to Google Docs on that page is extraneous: if you open a file in a Google Doc, it's already a Google Doc, not .docx. Google Docs used to open uploaded .docx files in a separate mode in which Zotero didn't work, but I guess they now c…