dstillman
About
- Username
- dstillman
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Comments
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I'm not sure what you mean, but this sounds like some sort of misunderstanding. Can you provide some screenshots of what you're referring to?
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The last one almost certainly isn't relevant if you don't understand it. You would know if you had set up multiple profiles. But you'll definitely need to do the others — in particular restarting your computer and confirming that you've removed Zot…
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https://www.zotero.org/support/word_processor_plugin_troubleshooting#error_or_non-responsive_plugin_buttons
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That's configurable in system settings on iOS and Android. https://support.google.com/android/answer/12395118
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That appears to be the original, never-updated, Release-to-Manufacturing build of Word 2016 Professional Plus (and seemingly pirated). You should switch to a fully updated version of Word if you want to avoid crashes.
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What’s the full version?
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Can you provide a Report ID and your exact Word version?
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Can you provide a Debug ID for Zotero startup through clicking Add/Edit Citation in Word, using the Help → Debug Output Logging → "Restart with Logging Enabled…" option?
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That’s Zscaler on your network blocking the requests. You’ll need to talk to your IT department. https://www.zotero.org/support/kb/zotero_and_firewalls
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We've added a toggleable citation preview pane in the latest Zotero beta.
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Can you provide a Debug ID for an attempt that fails?
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This should be fixed now in the latest Zotero 10 beta.
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Fixed now in the latest Zotero 10 beta
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10.0-beta.6 should restore back-and-forth compatibility with Zotero 9 columns.
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Fixed in the latest Zotero beta. (This happened for certain non-U.S. English locales such as en-CA.)
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Fixed now in the latest Zotero 10 beta
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Fixed in 10.0-beta.5 — thanks.
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Fixed in 10.0-beta.6
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This is with the beta? Can you provide a Debug ID from Zotero startup through making an external change and clicking the sync button? The beta changed how we detect local file changes.
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https://forums.zotero.org/discussion/comment/513908/#Comment_513908
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You can add additional URLs as web-link attachments.
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I'm not sure what you mean here. Add Item by Identifier is always available via a single click in the toolbar. You can add multiple PMIDs at once.
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https://forums.zotero.org/discussion/comment/513908/#Comment_513908
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@katnissdeer: No, you'll need to update to Zotero 9. We can't provide support for outdated versions of Zotero.
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Zotero 9.0.5 is available now via Help → "Check for Updates…": https://forums.zotero.org/discussion/comment/513908/#Comment_513908
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Zotero 9.0.5 for Windows is available now via Help → "Check for Updates…" with a fix for this issue. An update for the Zotero 10 beta will also be available shortly. This was caused by the June 9 Windows security updates from Microsoft. This was th…
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https://forums.zotero.org/discussion/comment/466445/#Comment_466445
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@fzi-thomas: You would have to test, but I would expect most of the Firefox mechanisms (except for those related to the maintenance service, which we don't use) to work for Zotero.
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In-app updates are still being prepared, but if you don't want to wait, you can install Zotero 9.0.5 for Windows from the download page over your current version. Your data won't be affected.
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In-app updates are still being prepared, but if you don't want to wait, you can install Zotero 9.0.5 for Windows from the download page over your current version. Your data won't be affected.
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