Upgrade Storagedstillman
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- dstillman
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See https://forums.zotero.org/discussion/108764/google-doc-is-cycling (which also explains an alternative way to find the invalid citation)
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@wwbb1: Fixed in beta 19.
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Fixed in beta 19 — thanks.
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https://forums.zotero.org/discussion/122435/after-the-upgrade-the-close-icon-is-blank
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Can you provide a screenshot of what you see? Note that you have to actually have some items with PDFs selected.
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You can just continue in this thread. I've moved your message back here. What files do you see in the data directory on your old computer? (You can just share a screenshot.)
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You'll need to say what the actual problem is that you're experiencing. See Steps to Reproduce for the kind of description we need.
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Can you provide a Report ID?
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https://www.zotero.org/support/kb/citations_underlined
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For problems with a plugin, you'll need to contact the plugin developer.
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We'll fix — thanks.
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(No mix up. We always want a Report ID, but you only need to provide a Debug ID if we ask for one.) (3)(+0000000): HTTP PUT " " to https://[…]/webdav/zotero/zotero-test-file.prop (3)(+0000000): { "Content-Type": "application/x-www-form-urlencod…
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No general problem. Restart Zotero and try again. If it still happens, and you're running any plugins, restart in Troubleshooting Mode (Help → "Restart in Troubleshooting Mode…”), which temporarily disables all plugins. If that fixes it, you'll need…
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@mwoo7: That would be specific to whatever is actually going on during your sync. If there've been many changes on one side or another, Zotero would have to sync those, and then it should finish. Obviously if syncing continued beyond that, something…
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You'll need to say what the actual problem is that you're experiencing. See Steps to Reproduce for the kind of description we need.
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Do you just mean that the note you created from annotations doesn't show new annotations you created? That's expected — that's a one-time thing. You can see all your current annotations in the sidebar on the left side of the reader. If you want a ne…
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See Changes Not Syncing. There are only a few items in the account you're posting from, so either you haven't synced the desktop app or you're syncing with a different account.
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[JavaScript Error: "WebDAV Verifizierung fehlgeschlagen. Überprüfen Sie Ihre Datei-Sync-Einstellungen im Sync-Reiter der Zotero-Einstellungen."] [JavaScript Error: "Request timed out"] We'd want to see a Debug ID (different from a Report ID) for Ver…
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You'll need to identify the plugin that's causing that and then report the problem to the plugin's developer.
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I think the request here is still a bit vague. Just to clarify: 1) It will be possible to open PDFs via Zotero as a way of adding those files to your Zotero library. 2) It will not be possible to open PDFs in the Zotero PDF reader and just use it …
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No, it executed successfully. ("undefined" is correct there.) So you're still seeing the problem. And no, it's not resolved — it will recur at startup after the next time you empty the trash or old feed items are automatically cleaned up. Basically…
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I tried to install the Word plugin but couldn't This is the thing we'll help you with. If you're using Zotero and Word, you want to use the plugin. (Zotero 7 of course supports the latest version of Word.) What exactly is the problem you're experie…
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And are you currently having this problem when you open Zotero? If not, and you go to Tools → Developer → Run JavaScript and run the following command, does it happen again on the next startup? Zotero.Prefs.set('purge.items', true) (If it does, y…
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Zotero is based on Firefox, and Firefox's HTTP stack won't send credentials until the server prompts for them. This is generally considered more secure than sending them with the initial request. Most clients ask the user to specify the credentials …
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Zotero does not meet our cybersecurity requirements. This is not a perceived issue; it is a fact. That's obviously their call to make, but the specific technical things they're citing above are, in fact, misperceptions. If they actually think Zotero…
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Email support@zotero.org with details.
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Plugins are installed in the Zotero profile folder, not the data directory. (You should also be aware that it's very easy to corrupt your database if you're accessing it across a VM file share. You should be extremely careful to close Zotero on one…
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You're getting an error because you've used the Zotero 7.1 beta on another computer and are still using Zotero 6 on this computer, and you've saved podcast items in the beta: Note that items saved with the beta that use new fields won't show up on o…
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See Changes Not Syncing.
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Could you run these three separate statements in DB Browser and let us know the output? SELECT COUNT(*) FROM itemDataValues; SELECT COUNT(*) FROM items JOIN libraries USING (libraryID) WHERE type!='feed'; SELECT COUNT(*) FROM items JOIN libraries…