Upgrade Storagedstillman
About
- Username
- dstillman
- Joined
- Roles
- Member, Administrator
Comments
-
(Best to start new threads for new issues. I've moved this to a new thread.) No way to do this currently other than clearing the search (which, by the way, you can also do with the Esc key). We show ancestor collections in gray because that shows t…
-
We could look into showing that section for standalone attachments.
-
A proper Original Date field is coming soon, and we could consider making that an option for the tab bar.
-
Some example (unproxied) URLs here would be helpful.
-
Restart your computer. If that doesn't help, restart using the Help → Debug Output Logging → "Restart with Logging Enabled…" option, copy the output (assuming you can't submit it and provide a Debug ID), and send the output to support@zotero.org wi…
-
I am regularly EXPORTING my library as a backup to my university's cloud server Exporting is not backing up. You should stop doing that and instead make proper backups of your data directory (but really, as it says there, you should be backing up yo…
-
Because that’s the point of the settings?
-
We always need an example URL for problems with saving. If you're having trouble saving across many sites, see Troubleshooting Problems Saving to Zotero.
-
Library data always syncs to zotero.org, which is why you still need to put in your Zotero credentials. WebDAV is just an option for file syncing. https://www.zotero.org/support/sync
-
(Please start new threads for new issues — the thread you posted to isn't at all related. I've moved this to a new thread.) Can you provide a Report ID and a screenshot?
-
Fixed: https://forums.zotero.org/discussion/comment/487317/#Comment_487317
-
OK, if it's about the web library, you need to say that, or we'll always assume you're talking about the Zotero app. What OS/browser/version is this?
-
You can provide a Debug ID from the Zotero Connector for reloading the page and trying to save, and we'll take a look, but it's almost certainly rate-limiting by Google. Google Scholar has done this for many years, which is why we have a documentati…
-
Restart in Troubleshooting Mode (Help → "Restart in Troubleshooting Mode…”), which temporarily disables all plugins. If that fixes it, you'll need to identify the plugin that's causing it and then report the problem to the plugin's developer. If not…
-
I linked to the exact kind of description we need. Remember that we can't see your screen — just saying that something isn't working isn't sufficient. (And in your other thread you were talking about Word, which is totally unrelated to saving from y…
-
https://forums.zotero.org/discussion/122461/zotero-won-t-import-from-google-scholar
-
(While this is a clearer title, in the future please avoid don't creating duplicate threads for the same issue.) As I said in your other thread, you have to say what the actual problem is that you're experiencing and how to reproduce it. If you're …
-
the joys of free and open source I guess If you'd like help here, please skip the snarky comments. We're happy to help you, but you seem to be fundamentally misunderstanding how all of this works (including your multiple posts and email asking wher…
-
You’ll need to follow the troubleshooting steps linked from there, particularly the last step, which will isolate the part of the document/template that’s causing a problem. As it says, if you can isolate a problem, you can email it to us for furthe…
-
Follow the troubleshooting steps linked from there.
-
You should also disable all plugins while debugging this. We'd want to see a Debug ID with all plugins disabled.
-
That's not a Debug ID. See what I asked for above.
-
But also, if you disable auto-sync and restart Zotero, are you saying there's no performance problem, or is it just slow in a different way? Because what you reported the other day suggests a problem at startup unrelated to syncing that we're curren…
-
Can you provide a Debug ID for Zotero startup through several minutes of syncing, using the "Restart with Logging Enabled…" option?
-
You can email a file to support@zotero.org with a link to this thread.
-
Nothing goes to my Zotero citation section anymore for direct citing Not sure what you mean by this. See Steps to Reproduce for the kind of description we need. A screenshot may also be helpful.
-
This would've been intermittent. Should be fixed now. Let us know if you see it again.
-
See https://forums.zotero.org/discussion/108764/google-doc-is-cycling (which also explains an alternative way to find the invalid citation)
-
@wwbb1: Fixed in beta 19.
-
Fixed in beta 19 — thanks.