Upgrade Storagedstillman
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- dstillman
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Comments
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Yes, we focused a lot on making keyboard navigation seamless in both modes — e.g., in Library Mode, you can press Down Arrow right from the search bar to move to Selected Items/Open Documents and the items list. ctrl+down doesn't work anymore at all…
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You have some massive groups with huge numbers of collections and items. That's fine, but your syncing is being affected by an unrelated performance issue at startup affecting some users with very large databases. A fix will be available in the next…
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It'll be fixed in the next release. (It happens when you convert between highlight and underline annotations.)
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If you email the debug output from Reporting Startup Errors to support@zotero.org with a link to this thread, we can tell you if Zotero is trying to use a proxy server, but that's about all we can do on our end.
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Then it would be due to security software on your computer, VPN software, or some proxy setup. You'll need to ask someone to help you using the info on that page.
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Right, so Zotero just can't connect to the internet at all. See Connection Error. If this is an institutional computer, you should ask your IT department for help.
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Are you able to submit a Debug ID for a sync attempt that fails?
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Right, it's bad data created by a plugin. Just disabling them now won't fix anything. (3)(+0000000): HTTP POST "[{"key":"TSZFKR8F","version":9712,"annotationAuthorName":"","annotationComment":"LINK","relations":{"dc:relation":["zotero://open-pdf/lib…
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Furthermore, there is no option to batch rotate multiple pages. You can select multiple pages in the thumbnail tab and rotate them from there. But the Edit menu option should probably operate on all selected pages in the thumbnail tab as well, so we…
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https://www.zotero.org/support/kb/existing_citations_not_detected
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Debug output for Zotero startup might also be helpful, but all of Zotero's network requests appear to be being blocked at the DNS level (resulting in NS_ERROR_UNKNOWN_HOST errors).
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We don't have any plans to run JavaScript in the reader, sorry. We use SingleFile to save attachments, and it serializes the rendered page state into a static page. If these pages are rendering to a static state, you could use a headless browser to…
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The reader obviously supports embedded CSS — that's why snapshots you save via Zotero are styled. It doesn't run JavaScript. I don't know why you mean by "supporting" JSON. JSON is a data format.
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"Show Items from Subcollections" isn't currently an option in the web library.
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What do you mean by "imported"? You shouldn't be using export or import in any way. See Transferring a Library.
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For problems with a plugin, you'll need to contact the plugin developer.
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If you have something that converts from MODS to the Word format, why would you not just export MODS from Zotero?
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Restart in Troubleshooting Mode (Help → "Restart in Troubleshooting Mode…”), which temporarily disables all plugins. If that fixes it, you'll need to identify the plugin that's causing it and then report the problem to the plugin's developer.
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You can email the debug log to support@zotero.org with a link to this thread.
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https://www.zotero.org/support/kb/existing_citations_not_detected
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Well, but yes, there would need to be access to Amazon S3, which isn't on zotero.org, for file syncing to work. In general, though, for Zotero to work properly, it needs browser-equivalent access to the internet, not just Zotero and AWS domains: h…
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We’d need to see a Debug ID to say more.
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We can't say much more than what it says there. Security software or something on the network is likely interfering with Zotero. If you provide a Debug ID for a sync attempt, we might may be able to give you a pointer, but ultimately you'll need to …
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You're using an institutional proxy server, and it's interfering with Zotero's requests to Amazon cloud servers. 7.0.3 You're also on an outdated version of Zotero 7 and not receiving auto-updates, though that's unlikely the problem here. If you pr…
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It turns out we've already implemented this — it's just not yet available in any public builds. We'll try to get it into an upcoming beta.
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Restart in Troubleshooting Mode (Help → "Restart in Troubleshooting Mode…”), which temporarily disables all plugins, and reset your translators from the Advanced → Files and Folders section of the Zotero settings. If that fixes it, you'll need to id…
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@gray_swan: Provide a Debug ID for a Verify Server attempt that fails.
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Yes, we're working on it.
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What do you mean by "do not show up"? Can you share some screenshots, either here or in an email to support@zotero.org with a link to this thread? (We'll respond here either way.)
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(Best to start new threads for new issues. I've moved this to a new thread.) No way to do this currently other than clearing the search (which, by the way, you can also do with the Esc key). We show ancestor collections in gray because that shows t…