dstillman
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- dstillman
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Comments
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If this is in an existing document, you likely flattened the document by mistake. See Existing Citations Not Detected.
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How exactly are you adding citations?
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https://www.zotero.org/support/kb/existing_citations_not_detected
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I don't know what you're talking about. I'm saying you should follow the steps on the page I linked to and provide the requested info if you're still having trouble.
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(Please start new threads for new issues — the thread you posted to is specifically about ScienceDirect and isn't related. I've moved this to a new thread.) We always need an example URL for problems with saving.
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"Data" and all the .docx and .bib files are things you put there and wouldn't affect Zotero. It looks like you were using AnyStyle in 2021 and using the Zotero data directory as as a temporary folder. If you're actually concerned about Zotero libra…
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Oh, it won't work if sync is still running. Zotero would have to be idle.
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Depending on exactly when you created the database, it might not shrink automatically after the cleanup — any freed space would just be reused later. You can try going to Tools → Developer → Run JavaScript and running await Zotero.DB.queryAsync('VAC…
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Purged data tables in 5523 ms That did the cleanup successfully in 5.5 seconds. If there's still some other problem, it would be unrelated.
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No, the cleanup started before your debug output. That's why we'd have to see debug output from startup.
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AUS:SVC Other instance of the application currently running: true AUS:SVC UpdateService.canCheckForUpdates - another instance is holding the lock, will need to wait for it prior to checking for updates AUS:SVC UpdateService:_postUpdateProcessing -…
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One folder has several "reports" I once created, while my current library has a long list of .dll files. Not sure what you mean by this. If you're saying there are actually .dll files there, that wouldn't be a Zotero data directory — that would be a…
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From the troubleshooting page linked above: In rare cases where you're seeing a webpage icon on all sites or saving is failing on all sites, there may be a problem with your translators. Select “Reset Translators” from the Advanced pane of the Zote…
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(It's helpful to use a more specific thread title.) Can you provide a Debug ID for a DOI lookup attempt that fails? For the Zotero Connector, we always need an example URL for problems with saving. If you're having trouble saving across many sites…
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I would give it a while longer, but if that doesn't help, we would need to see a Debug ID from Zotero startup, using the "Restart with Logging Enabled…" option. (Someone else on the beta had their DB reduced from 2.3 GB to 360 MB after the cleanup, …
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Sorry, we wouldn't add a toolbar button for that, at least until Zotero ever gains a customizable toolbar that allowed non-default buttons. It's just not a feature that's used in common Zotero workflows. Note that there's a keyboard shortcut you can…
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No, you can't do that. To use Zotero with multiple users, use Zotero syncing and group libraries. https://www.zotero.org/support/sync https://www.zotero.org/support/groups
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See Changes Not Syncing. You might have accidentally disabled syncing of My Library. It also returns an error message "Page Not Found The page you were looking for could not be found" when I click on the icon for that library. Oh, the app still take…
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@wwk7225: If you start a new thread for the beta issue, we can troubleshoot that. But make sure you've seen this section — you have to make sure the Zotero toolbar is gone from Word before reinstalling, to confirm that you're actually using the new …
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Yes? 600 MB is a totally normal amount of RAM for Zotero to use.
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Wait, what? You're literally using Zotero Storage — you've been paying for a Zotero Storage subscription for years. Again, if you want to use linked files, you can do that with a plugin. That's how you would save attachment files to an external dis…
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@keepfinding: Someone affected by this sent us their database, so we were finally able to reproduce the problem and fix it. If you're still seeing this (which could happen on restart after deleting any item from the trash), you can install the Zoter…
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Someone affected by this sent us their database, so we were finally able to reproduce the problem and fix it. If you're still seeing this, you can install the Zotero 7.1 beta, delete any item from the trash (or go back to Config Editor in the Advanc…
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Thanks for sending the file — it was incredibly helpful. We were able to identify the issue and put a fix in place in the latest Zotero beta. If you don't mind, install the beta, delete any item from the trash (or go back to Config Editor in the Adv…
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OK, if you don't mind, try the latest Zotero beta. Delete any item from the trash (or go back to Config Editor and set extensions.zotero.purge.items to true), and then restart Zotero. It should then perform the cleanup process it was trying to do be…
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Again, Zotero always saves files to its data directory — that's how it manages files reliably and isn't going to change. There are plugins that you let you create linked files more easily, but those don't sync, and you're already using Zotero syncin…
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Zotero always saves files to the data directory, but in an upcoming version, it will be possible to choose how long Zotero keeps local copies of files uploaded via Zotero file syncing in order to conserve local disk space.
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@wwk7225: No, Zotero still supports Intel Macs. If you're getting the above message after restarting your computer, there may be some problem with your Word installation, and you should try deleting Word and reinstalling.
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Or just moving the data directory alone might be sufficient to cause Zotero to prompt you to switch back to your home folder. Network shares can work, but they don't always behave like standard disks, so if they don't work, all we can suggest is st…
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Close Zotero, move the data directory back to the default location in your home folder, go to your Zotero profile folder, open prefs.js in TextEdit, and delete the dataDir line.
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