Upgrade Storagedstillman
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- dstillman
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Comments
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That's a Debug ID from Zotero, not the Zotero Connector.
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suddenly disappeared after I installed a Microsoft 365 Not sure what you mean by this. Installing or updating Microsoft 365 definitely wouldn't affect Zotero data. If you ran some disk cleanup tool and accidentally deleted your Zotero database, that…
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Don't make screenshots now — the Connector icons will be changing soon to match the Zotero 7 icons, and we'll also be adding a Z badge to the button to make it clear it's part of Zotero, which hopefully would obviate the need for this sort of docume…
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It doesn't matter — it's in a clearly identified cloud storage path. If you'd like our help in these forums, you'll need to move it out and provide another Debug ID.
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You have your Zotero data directory in cloud storage, which Zotero would've warned you not to do. Whether or not that's causing this, we can't help you further here as long as that's the case. https://www.zotero.org/support/kb/data_directory_in_clo…
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That's a bug that we'll fix — it should just be setting them to the current timestamp — but the files are fine.
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This is not about backup of Zotero or its groups! We want to download the data in the Zotero Groups on a regular basis to have them available in a worst case scenario (Zotero online version as well as sync gone). But…you're describing a backup? The …
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https://www.zotero.org/support/kb/zotero_and_firewalls
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For problems with a plugin, you'll need to contact the plugin developer.
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What exactly do you mean by "shared on multiple computers"?
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Cached 726 translators in 76716 ms It took 76 seconds for Zotero to load translators. That should take a second or so, so something is very wrong. What is U:? If it's a network drive, you should close Zotero and move your data directory back to the…
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If you're using Zotero 7, you can just restore the collections from the trash. If you're still on Zotero 6, and you just did this, you may be able to restore from one of the automatic backups. Note the specific instructions for restoring collection…
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Update to Zotero 7.0.15. There was a problem in Zotero 7.0.14 that could cause downloads that took longer than 30 seconds to time out.
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What specific version?
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As in Word is crashing? What version of Word?
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We've opened up some additional testing slots. In addition, the latest beta, 1.0.0-147, adds a couple big features: - You can now save bibliographic metadata and PDFs to the app, similar to the Zotero Connector on the desktop, by sharing a URL fro…
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Sorry, I gave you the options above.
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Meaning you manually edited a bibliography that was added to the document by the Zotero word processor plugin? You should never do that unless you already used Unlink Citations to flatten all citations in the document. The whole point of a Zotero bi…
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You tried too many times with incorrect credentials and were temporarily blocked. It looks like you've since managed to set up syncing.
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11,000 items is fine. Why is dragging (in batches, if necessary) not an option?
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Nothing to do with the update. You did something to flatten the citations. https://www.zotero.org/support/kb/existing_citations_not_detected
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Added — thanks!
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Restart in Troubleshooting Mode (Help → "Restart in Troubleshooting Mode…”), which temporarily disables all plugins. If that fixes it, you'll need to identify the plugin that's causing it and then report the problem to the plugin's developer. If n…
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It's the same on all platforms. Set app.update.auto to false in prefs.js in the Zotero profile folder.
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Can you disable all plugins and provide a Debug ID for Zotero startup through reproducing this, using the "Restart with Logging Enabled…" option?
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See Files Not Syncing.
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Can you provide a Debug ID for a download attempt?
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We'll need a bit more info about what exactly you tried and, more importantly, what you're seeing on your screen. See Zotero Toolbar Doesn't Appear and the platform-specific steps linked from there, and if you're still having trouble, let us know ex…
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Clicked Zotero Connector Clicked what? The "Save to Zotero" button in your browser toolbar? That's not something you would use in Google Docs. https://www.zotero.org/support/google_docs
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https://www.zotero.org/support/kb/existing_citations_not_detected