dstillman
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- dstillman
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Comments
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That's a public group. Your library is not. I linked to documentation above that explains how to authenticate to access private data.
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See Steps to Reproduce for the kind of description we need. You need to say exactly what you're doing, step by step, what you expect to happen, and what's happening instead.
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What's the problem?
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I'm not sure what you mean by that. Can you say more? Make sure you've read through https://www.zotero.org/support/collections_and_tags#the_zotero_collections_model
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It's an API. It's not something you're meant to use through your browser. You can use the key query parameter, but you shouldn't, since it will log your API key in your browser history. Use curl or similar and the Zotero-API-Key header. Please pos…
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It's a connection timeout. That's all we can tell you. (You should update to Zotero 7.0.15, though.)
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You're clicking Add Note instead of Add/Edit Citation.
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Yes, but that feature isn't yet available.
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No, sorry.
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Could not communicate with background transfer service OK, that Debug ID shows the download, and you're actually getting a strange error that I don't think we've ever seen before. Try restarting your device. If that doesn't help, we'll need to inve…
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We'd need a Debug ID for actually trying to open the file. Make sure you've followed Files Not Syncing carefully, though. Upgrading storage would never cause files to become inaccessible that were accessible before. You almost certainly just haven'…
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Do you mean a group or a collection? Did you do this in the desktop app or on the website? If you deleted a collection, and you're running Zotero 7, you can restore it from the trash.
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That's an HTTP 401 Unauthorized error from your WebDAV server.
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https://www.zotero.org/support/kb/data_directory_in_cloud_storage_folder
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To start, make sure you have the latest version of Zotero (currently 7.0.15) from the download page. You can reinstall over your current version if you're not sure.
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You cannot store your Zotero data directory in OneDrive. You should move it back to the default location immediately. https://www.zotero.org/support/kb/data_directory_in_cloud_storage_folder
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What are the sizes of the zotero.sqlite files in the data directory?
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For problems with a plugin, you'll need to contact the plugin developer.
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Can you install the Zotero beta and see if that's any different?
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Are you asking about missing citations or flattened citations? It looks like you have flattened citations in your document, but in your email and above you seem to be referring to citations that are missing completely. Existing Citations Not Detecte…
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(Please start new threads for new issues — the thread you posted to isn't related. I've moved this to a new thread.) We'll need more info to help you. What browser? What exactly are you trying and what exactly is happening? Can you provide some scr…
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We got the document, but you didn't answer my question above. Are you referring to the Add Note button? Do you have a copy of the file from when the citations were there? I don't recall any other reports of many citations in a document being compl…
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See Steps to Reproduce for the kind of description we need in order to provide assistance.
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No, I mean the URL they're saving from, assuming they're saving using the Zotero Connector. If they're saving some other way, you'll need to say how.
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You have to describe the issue you're reporting.
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Can you link to the PDFs in question or email them to support@zotero.org with a link to this thread?
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We always need an example URL for problems with saving.
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You should also reset any other proxy-related settings you changed in the Config Editor — search for "proxy" and look for anything in bold. You should definitely be getting the proxy authentication prompt at startup.
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Oh, well you'd be getting an error with the linked code in Zotero 7. Run this instead: let logins = (await Services.logins.getAllLogins()).filter(x => x.hostname.startsWith('moz-proxy://')); for (let loginInfo of logins) { Services.logins.remo…
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There's a tabs menu in Zotero 7. https://www.zotero.org/blog/zotero-7/#tabs-menu
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