Upgrade Storagedstillman
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- dstillman
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Comments
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You have to describe the issue you're reporting. If the problem is that you can't open some files, see Files Not Syncing.
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See Zotero Toolbar Doesn't Appear.
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There is not a solution since my message four hours ago, no.
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Yes, home folder is the one with your username. You need to make sure that your OS user account has full permission to write to that folder (which it obviously should and does by default). You can also test yourself whether you can create a test fo…
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@d.pichonnaz: No obvious problems in that file. I can refresh, convert all citations to another citation style and back, etc. No tracked changes.
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There might be a problem with the permissions in your home folder — I believe that error shows up if Zotero can't even create the "Zotero" folder in your home folder. You should also paste %localappdata% into the address bar in File Explorer and de…
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If you can reproduce this, we'd certainly want to know. Without a more specific report— e.g., a specific thing you were doing when it happened — there's not much we can say. If you leave auto-sync enabled, we'll also have a clearer picture of when …
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Or maybe less confusing would be a URL like https://zoterofilestorage.s3.amazonaws.com/test, which will show "OK" when working properly. The SSL Labs test for that domain will confirm that it has a valid certificate chain.
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I don't really know what to tell you. This would be breaking things across the web for you — images, other media files, even entire websites would be broken for you. Unfortunately Apple doesn't give full access to certificate debugging tools on iOS,…
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We're not aware of any reason items would be deleted other than through manual actions — i.e., moving items to the trash and then emptying the trash. If the items were there yesterday, you should be able to restore them from one of your automatic b…
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Do you get a certificate error for https://zoterofilestorage.s3.amazonaws.com/ ?
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Can you provide a Report ID?
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This should be fixed in the latest Zotero 7.1 beta.
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OK, please try the latest beta.
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(3) should be fixed in the latest beta.
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Yeah, something's very wrong on your device. That's a valid Amazon S3 certificate, but for some reason it's not being trusted by your device. If you go to Settings → General → About → Certificate Trust Settings, what do you see? If you go to Setti…
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For problems with a plugin, you'll need to contact the plugin developer.
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Shift-} isn't a shortcut in Zotero. You might be using some other plugin that assigns shortcut keys. The customizable shortcuts in Zotero are listed in the Advanced pane of the Zotero settings.
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The question is whether you're using the desktop app or the web library. The Zotero Connector can save directly to the web library if you give permission to do so — and it will say that it's saving to zotero.org — but you should always have the desk…
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Is there a reason you're wanting to title-case many items? You should generally store items in sentence case, and the reason you can't do it in bulk is because those titles need to be reviewed for accuracy in terms of proper nouns. I'm not sure why…
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But you're now just at your file storage quota (as the page also says is likely), so additional files aren't being uploaded. Zotero would be showing a warning in the toolbar on every sync on the computer where additional files were added. In order t…
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You provided a Debug ID from iOS. The page explains that, if a file can't be opened from the web library, any other device where you can't open the file is irrelevant. You'll need to follow the steps precisely and provide the info it asks for. If yo…
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Do you know why the Anaconda curl was failing? In any case, I guess we should hard-code this to /usr/bin/curl. No reason to use any other version in the path.
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Why were you following the troubleshooting step? Do you mean that you were getting an error message? What word processor? We'll also want a Report ID. What happens now if you switch to another citation style?
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Deleting a "{Citation}" placeholder shouldn't affect other citations in the document, but you also shouldn't be deleting that manually — that should only appear if the citation dialog is open, so if you see "{Citation}", you should look for an open …
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The permissions aren't correctly set if you're getting that error. Did you transfer Zotero files from another computer? Open Terminal via Spotlight, paste in the following command, press Return, and let us know the output: ls -lad ~ ~/Zotero You…
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For questions about a plugin, you'll need to contact the plugin developer.
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Can you provide a Debug ID for reproducing this?
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No, as I say, the certificate is valid — you shouldn't be clicking through a security warning, and now it might be harder to debug this. When seeking help here, please only do what we ask and not other things that we haven't said to do. So there's …
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I'm not sure what you mean by this. Can you say more and/or provide a screenshot?