dstillman
About
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- dstillman
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- Member, Administrator
Comments
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(The second screen says "Options" at the top of the window.)
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Definitely upgrade, but this was actually a server-side error that we've now fixed.
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https://www.zotero.org/support/kb/site_access_limits
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(It should have auto-updated you to the 7.1 betas, but that wasn't working properly from earlier Zotero 7.0 betas. We've now fixed that.)
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You're on a very old Zotero 7.0 beta version from last year. Start by updating to the current 7.1 beta.
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And the above link as well?
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1) This is about the 'storage' subfolder, not the data directory itself. 2) It's a question of what you've actually done. The fact that you even know where you might check for this suggests you might have set something up here. We've only seen this…
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Disable the Zotero Connector and then try to export the RIS again. ScienceDirect is blocking Zotero's attempt to download metadata, so we need to see the actual webpage you're being served (possibly some sort of CAPTCHA page).
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Restart Zotero and try again. It could also be a problem with your internet connection. That link is just loading https://www.zotero.org/styles in a window. If you have the Zotero Connector installed in your browser, you can install pages just by c…
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For problems with a plugin, you'll need to contact the plugin developer.
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You should test the Zotero 7.1 beta, which includes a new citation dialog. There won't be further changes to the previous citation dialog.
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@MollyCB: Yes, that's how all searches in Zotero work. Select All highlights only the search matches (i.e., the black rows, not the gray context rows). However: "For example, you can search for all annotations in a collection with a given tag and th…
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That's about program files, not library data, and it's almost certainly just Windows lying to you. We don't know why it does that, but a few people have reported this. You can check the size of C:\Program Files\Zotero to see the actual usage. Zoter…
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You'll need to contact the plugin developer. There's no technical way that plugins could be limited to specific libraries, but plugins themselves could do it.
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(None of your groups have had items deleted in the last 30 days, though, so recent backups likely wouldn't be helpful.)
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Including automatic backups made by Zotero: https://www.zotero.org/support/zotero_data#restoring_from_the_last_automatic_backup
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What do you mean by "J'ai souhaité réinitialiser mes données"? What exactly did you do?
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It doesn't "remove" anything. It just saves the file. When you save a PDF directly in the desktop app, Zotero attempts to retrieve metadata for the file from the internet. The iOS app currently lacks that feature. That's the only difference. You ca…
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We always need an example URL for problems with saving. If you're having trouble saving across many sites, see Troubleshooting Problems Saving to Zotero.
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Done, but you had only ever uploaded a handful of files. Most of your files are linked files, which we can't help with (but you should be able to relink them to your cloud storage folder by setting the Linked Attachment Base Directory properly).
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[JavaScript Error: "Component returned failure code: 0x80520008 (NS_ERROR_FILE_ALREADY_EXISTS) [nsIFile.create]" {file: "chrome://zotero/content/xpcom/file.js" line: 1053}] Have you done something non-standard like symlink the 'storage' folder in yo…
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File Editing is disabled for that group. The group owner can change that from the group settings.
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Return should still trigger the default button, though. @pg4952, are you sure that's not working for you on the first page? I can reproduce it not working on the Options page, but Return triggers Continue on the first page for me — there's just a br…
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https://www.zotero.org/support/kb/connector_zotero_unavailable
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https://forums.zotero.org/discussion/comment/491427/#Comment_491427
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You're clicking Add Note instead of Add/Edit Citation. Add Note inserts Zotero notes. Press Esc to close that dialog and then click Add/Edit Citation.
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Start by updating to Zotero 7. If you're still having trouble, provide a Debug ID (not a Report ID) for reproducing the problem with that. In Zotero 7, make sure you're testing in Troubleshooting Mode (Help → "Restart in Troubleshooting Mode…”), wh…
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Yes, in the Zotero 7.1 beta: https://forums.zotero.org/discussion/123884/available-for-beta-testing-annotations-in-the-items-list
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There's currently a problem with email delivery after an external spam attack. Messages sent during this time should show up within a few hours. Sorry for the inconvenience.
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Error: HTTP GET https://doi.org/[…] failed with status code 400: unexpected HTTP status: status=503 (org.crossref.common.exceptions.IORuntimeException occured 5/6/25 10:29 AM) Zotero.HTTP
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