Upgrade Storagedstillman
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- dstillman
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Comments
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To be clear, though, you would only lose data this way if you used "Replace Online Library" from an empty local library. If you created that data on another computer, your data would still be there, and you could disconnect from the internet before …
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We're not able to restore individual libraries from server-side backups, sorry.
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You'll need to say what the actual problem is that you're experiencing — it's not clear what "attachments are not syncing properly" means. See Steps to Reproduce for the kind of description we need. In general, see Files Not Syncing.
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Your WebDAV server returned an HTTP 0 error for a PUT request. If you receive this message repeatedly, check your WebDAV server settings or contact your WebDAV server administrator. The upload request is being blocked or interrupted. I'm afraid tha…
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When I load that link from my browser (Arc), it says "Zotero is running." Same thing on Safari and Chrome. Oh, but you said originally that you "Verified that http://127.0.0.1:23119/connector/ping fails to load in browsers". There's no need to talk …
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For problems with a plugin, you'll need to contact the plugin developer. They can report problems to or ask questions of us on zotero-dev if necessary.
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If you go to Tools → Developer → Run JavaScript, substitute your hostname and port in the following, and run it, what's the result? return (await fetch('https://192.168.0.1:1234', { signal: AbortSignal.timeout(1000) })).status Do you see any traff…
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Paste "T488IGPC" into the Zotero search bar in All Fields & Tags mode from the root of My Library. That should show you the attachment that's causing this. There's a forward slash in the filename that shouldn't be there. Zotero shouldn't have l…
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Great! And no, integrated GPU should be fine.
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Can you provide a Debug ID for Zotero startup through reproducing this, using the "Restart with Logging Enabled…" option? Are you connecting through some sort of proxy?
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Can you provide another Debug ID from the Zotero 7.1 beta?
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You're still not saying what instructions you're following. If you're using AI, you should say so. If you're referring to some other instructions, you should quote or link to them. But if you're talking about the web API, adamsmith answered you abo…
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I'm asking you to try it again. It's very unlikely that this would happen with a new install after following the above steps. The Zotero Connector shouldn't even be loaded unless you enable it in the Extensions pane in Safari. Also, what exact macO…
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If you delete Zotero from Applications, restart your computer, reinstall Zotero, and start it up, what exactly happens?
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https://www.zotero.org/support/kb/safari_compatibility#can_t_see_the_save_button_save_button_flickering
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I just started some tinkering with zotero from flathub because of the bad ongoing experience with the official version and LibreOffice from system repos or flathub, witch leads to zotero crashes. Not sure what you're referring to. This is backwards …
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You have to sync the computer where the files were added after upgrading storage. See Files Not Syncing.
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Added, thanks!
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Well, and to test hardware acceleration specifically, you can go to the Config Editor in the Advanced pane of the Zotero settings, set layers.acceleration.disabled to true, and restart Zotero. If that doesn't help, you should reset that to false, si…
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You can just delete the routledge.csl file in 'styles'. While we're happy to consult on this, you'd probably need to do further troubleshooting on your own. E.g., you could try in a separate Windows account to see if it happens there too. Re: Safe…
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An SSL error has occurred and a secure connection to the server cannot be made., NSErrorFailingURLStringKey=https://files.zotero.net/eyJleHB[…] This isn't the same issue, but it's a certificate error trying to connect to the new domain we're using t…
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@fan-2024: Can you explain the exact problem you're facing, and provide a Debug ID for reproducing it?
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Technically there is a libraryID, but it's an internal identifier. @JdeGeusMD, when you say "supposed to be found", I assume you're referring to something an AI chatbot told you? It's almost certainly making things up, but if you explain what exactl…
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(It's not really necessary to include a threat to switch to other software while we're actively troubleshooting this with you.) So the app is working fine — you can connect to it in the terminal. That means the problem is in your browser(s), or you…
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no, I have not done that since I did not know it is a requirement for the extension to work (It's not, of course, but it's a troubleshooting step on the linked troubleshooting page.)
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https://forums.zotero.org/discussion/comment/491427/#Comment_491427
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Almost certainly, though that should show a clearer message. @deharoe, if you can provide a Debug ID from the Zotero Connector for reloading the page and reproducing this, we can confirm that you're being rate-limited by Google (and also fix the er…
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[JavaScript Error: "HTTP GET https://api.zotero.org/users/4289155/items/FHLT3NDL/file failed with status code 403"] [JavaScript Error: "Download request 1/FHLT3NDL failed"] Can you provide a Debug ID (different from a Report ID) for a sync that fai…
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@jgradwohl: Same answer — if you think you no longer have access to the email address in question, email support@zotero.org with details. You'll need to share the possible email addresses it might have been. Note, though, that an account isn't requ…
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Ovid/Psycinfo generate invalid editor data in exported RIS, and have for years. See this comment for an explanation of why our options to fix it aren't great, and see the following comment for a link to code I've provided to correct the problem in b…