dstillman
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- dstillman
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Comments
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The relevant portion from the blog post: (For those coming from the classic dialog, note that there’s no text field to make manual edits to citations. It’s been possible to edit citations directly in the document for many years, which is why the red…
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We always need an example URL for problems with saving. If you're having trouble saving across many sites, see Troubleshooting Problems Saving to Zotero.
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@ryanwwest: To be clear, we don't declare the Zotero Connector as compatible with Firefox for Android, and we haven't tested it. How did you install it? (We do hope to make a version that's compatible at some point, since it will improve upon limit…
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Updating Zotero shouldn't have any effect on your colored tags (not "manual tags" — that's just the term for regular, non-automatic tags), but you do appear to have somehow deleted them today. It's possible you have some plugin that affected this. I…
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您的 WebDAV 服务器对 GET 请求返回了 HTTP 401 错误。 如果您频繁收到此消息,请检查您的 WebDAV 服务器设置,或联系 WebDAV 服务器的管理员。 If you provide a Debug ID (different from a Report ID) for a Verify Server attempt that fails (or a sync that fai…
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See Files Not Syncing. Your Debug ID doesn't show a sync attempt.
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I'd guess this is just a couple misunderstandings. Dragging an item from one collection to another doesn't duplicate the item. It's just the same item in both collections. If you then move the item in the source collection to the trash, that will a…
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We always need an example URL for problems with saving.
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No, Zotero 7 → 9 doesn't affect the Zotero Connector. If you're trouble saving, see Troubleshooting Problems Saving to Zotero.
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There’s a different menu when you’re in a reader or note tab.
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View → Show Items from Subcollections is definitely still there. You have to be in the library tab, not a reader or note tab.
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We always need an example URL for problems with saving, if that's what you're referring to. If you're having trouble saving across many sites, see Troubleshooting Problems Saving to Zotero.
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I'm asking for a Debug ID that shows the problem in Troubleshooting Mode (or with all plugins manually disabled). One that doesn't isn't useful. See Reporting Startup Errors for generating Debug ID from a fresh startup. You'd first have to manually…
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@iagogv: We don't have plans to do that, no. A Zotero ESR doesn't really make sense as a concept. Firefox ESRs exist primarily to make sure organizations can still get security updates even if they don't want to deal with regular major changes. The…
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Are you saying that shows a problem? If so, what?
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If you can reproduce the problem in Troubleshooting Mode (Help → "Restart in Troubleshooting Mode…”), provide a Debug ID for Zotero startup in Troubleshooting Mode, using the Help → Debug Output Logging → "Restart with Logging Enabled…" option. If …
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You'll need to follow the troubleshooting instructions linked from there.
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To drag the same item, or to drag different items? You can't drag the same item to a group more than once. If you're having trouble dragging other items, provide a Debug ID for an attempt that fails.
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I linked to instructions. We only ever want IDs here, not raw output.
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Email support@zotero.org with details.
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You're referring to the Sync button? Can you provide a Debug ID for a sync attempt that fails?
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Problems on Google Scholar would just be due to rate limiting by Google.
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A timeout is likely a problem with your internet connection or WebDAV server, but if you provide a Debug ID (different from a Report ID) for a Verify Server attempt that fails, we can take a look.
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@o_zhirov: This is some sort of misunderstanding. As I say, a delay before starting reading in long documents isn't due to the voice you chose and will be fixed in a future version. If something is actually hanging, that's a bug you should report in…
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Update to Zotero 9, which expands one level at a time. (Annotations weren't displayed in the items list until Zotero 8, so this wasn't an issue.)
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We always need an example URL for problems with saving. If you're having trouble saving across many sites, see Troubleshooting Problems Saving to Zotero.
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Not sure what that group is, but the account you're posting from isn't a member of it. It's possible you're syncing with a different account.
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@giovanni13: H / U (highlight / underline)
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This is possible in the desktop app. It's not a built-in feature in the mobile apps, but on an iPad you should be able to use iPadOS's Split View feature to open a note in a separate pane.
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Can you provide a Report ID?
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