Upgrade Storagedstillman
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- dstillman
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Comments
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You'll need to say what the actual problem is that you're experiencing. See Steps to Reproduce for the kind of description we need.
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See Files Not Syncing for the exact info we need. (There's no attempt to open a file in there.)
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Files above 4 GB are not currently supported You're trying to upload a file larger than 4 GB (e.g., a very large video file), which isn't currently supported. You can paste EAXTRP5F into the search bar in All Fields & Tags mode to find the atta…
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(Please start new threads for new issues — the thread you posted to isn't remotely related. I've moved this to a new thread.) What's the exact problem you're experiencing? See steps to reproduce for the kind of description we need.
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Start by updating to Zotero 10.0.3 via Help → "Check for Updates…". If it still happens, provide a Debug ID for Zotero startup through reproducing this, using the Help → Debug Output Logging → "Restart with Logging Enabled…" option.
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You'll need to say what the actual problem is that you're experiencing. See Steps to Reproduce for the kind of description we need.
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[JavaScript Error: "NotAllowedError: Could not remove `C:\Users\[…]\AppData\Local\Temp\Zotero\ABC News Australia.js' (NS_ERROR_FILE_ACCESS_DENIED)"] Zotero can't write to the system temp directory, which will break all sorts of things. This is most …
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No, you hadn't synced this account before a couple days ago. So either you were using a different account previously or you didn't set up syncing. If you can find the data from the old computer, you can just transfer over the data directory.
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Sorry, release versions of Zotero 10.0 through 10.0.3 inadvertently omitted the old, more limited Zotero Connector for Safari for macOS Monterey and Big Sur. Zotero 10.0.4, available now, should restore it.
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I'm afraid you're on your own here. You used a third-party tool that created invalid data in your database that Zotero never would have created (and I believe wouldn't have even allowed a plugin to create). There's no knowing what else it might have…
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Can you make a screen recording of what you're seeing (with the built-in macOS Screenshot tool) and either post a link here or send it to support@zotero.org with a link to this thread?
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Can you reproduce it in Troubleshooting Mode (Help → "Restart in Troubleshooting Mode…”)?
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Does it happen if you restart in Troubleshooting Mode (Help → "Restart in Troubleshooting Mode…”)? If so, start by reinstall the app from the download page. Does it still happen? If so, see Reporting Startup Errors. We'd want either a Debug ID, a …
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Can you provide a Report ID? Is this happening for any PDF or only some?
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What macOS and Safari versions?
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@RRuffbeard: You've installed Zotero 10.0.3 from the download page and started it? And what exactly do you see in Safari?
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Then see the last step on the troubleshooting page for the information we need to help further. That pages saves fine for me.
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We always need an example URL for problems with saving. If you're having trouble saving across many sites, see Troubleshooting Problems Saving to Zotero.
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(Please start new threads for new issues so that we can help you dire. The thread you posted to is for another user's specific question. I've moved this to a new thread.) Zotero 10 should skip most citations by default. Make sure you're running Zot…
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That shows the plugin's Document Preferences window successfully opening, not a "Word could not communicate with Zotero" error. Most likely the window is just appearing behind your other windows. It's a window of the Zotero app.
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Done for the next beta (and same for all the other special collections)
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[JavaScript Error: "Error: Invalid or missing translator metadata JSON object in Emerald Insight.js" {file: "chrome://zotero/content/xpcom/translation/translators.js" line: 331}] Reset your translators from the Advanced → Files and Folders section o…
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We only ever want a Debug ID, not output. But you're trying to save from the PDF view. Save from the article page.
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@introfini: There's now a "Read Aloud" option in the margin context menu and "Read Aloud from Here" when text is selected. (The latter currently starts on the text you selected, but it'll be changing to start at the beginning of the sentence, as in …
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Can you link to an example PDF where you're seeing this, and a screenshot?
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What version do you have? You should install the latest version (10.0.3) from the download page. Your data won't be affected.
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@dsquared: It should automatically start where you left off. You can start from a given spot from the context menu, triggered in the margin or on some text.
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The only way this could work is for the Zotero Team to give us an alternative way to log in - e.g. passwordless login via email, which would be a safe, modern way. Turnstile isn't for authentication. It's for preventing abuse. A bot could still veri…
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You're trying to export some extremely large child notes — full-text dumps of PDFs. The JSON for that batch of items is almost 10 MB, which is causing the translation request to fail. But you can't export notes to BibLaTeX anyway. If you're using a…
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What do you mean by "No translator used"? Can you provide a Debug ID from the Zotero Connector for reloading the page and trying to save? But that looks like you're getting an error saving altogether, not just a failure to download PDFs?