Upgrade Storagedstillman
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OK — to be clear, though, all threads would link to the above section, which explains how to reinstall/start or zip/delete/unzip/start.
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Can you reproduce this after upgrading again? If so, see Reporting Startup Errors for what we'll need to debug this. If the debug output window doesn't appear either, see Logging to a Terminal Window and copy or take a screenshot of the console win…
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@kavyachandra: You'd have to say exactly what you're trying, step by step, and what's happening.
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@tim9541: Please send the files.
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No, that's just a debugging step, not a fix. Auto-sync should stay enabled. We'll want a Debug ID for reproducing it with auto-sync enabled, yes.
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And can you provide a Debug ID for reproducing it?
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Does it happen if you temporarily disable auto-sync in the Sync pane of the settings?
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OK, we've identified the problem. If you're experiencing this, you can now simply install Zotero 7.0.19 from the download page. No need to downgrade to 7.0.15. More details here: https://forums.zotero.org/discussion/125065/zotero-not-starting-afte…
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Can you reproduce this in Troubleshooting Mode (Help → "Restart in Troubleshooting Mode…”), which temporarily disables all plugins?
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Sorry about that. There was an issue with the update from 7.0.16 to 7.0.18 for Linux and Windows, which was available for a couple hours, but you can reinstall 7.0.19 from the download page. Your data won't be affected.
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You should start by updating to Zotero 7. If it still happens after that, provide a Debug ID from the Zotero Connector for reloading Google Docs, reproducing this, and trying to override the lock.
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That's an HTTP 503 Service Unavailable message from your WebDAV server.
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https://www.zotero.org/support/troubleshooting_translator_issues We'd need the info requested there to help.
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They're just part of Firefox. We'll see if we can remove them. We hide the actual Firefox "Plugins" tab, so you can't see them listed otherwise, but I guess they can show up in Recent Updates after an app update.
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It looks like it's just revealing your home folder. You've moved the Zotero data directory to a custom location several levels deep below Documents. 1) If you have Desktop & Documents syncing via iCloud Drive, you effectively have your data di…
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Group libraries only sync files via Zotero Storage. Look at the WebDAV setting again — it's specifically about My Library. No files to upload for My Library You don't have any files in My Library.
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Nothing to do with file sync. You've just disabled syncing for My Library altogether. #4 here: https://www.zotero.org/support/kb/changes_not_syncing
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1) An export isn't a backup. A backup is just a copy of the Zotero data directory. 2) A reinstall doesn't affect your data in the first place. Unless you actually went out of your way to delete your data, it would still be there. 3) Reinstalling t…
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@antoniofortin: It doesn't happen "within a few days" of reinstalling the app. When it happens, it happens immediately after the Zotero app is updated, and there've been two app updates for macOS in the last week. The Zotero Connector for Safari is…
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https://www.zotero.org/support/word_processor_plugin_troubleshooting#word_could_not_communicate_with_zotero_please_ensure_that_zotero_is_open_and_try_again You have to delete Zotero.dotm and confirm that the Zotero tab is fully gone from Word befor…
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What exact Word version?
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@OHB1335: To be clear, this only affects full-screen mode. As Lmcd898 says, you can still resize your window to take up the full-screen and it won't happen.
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This is some sort of misunderstanding. Being at your storage quota never prevents you from adding things to the Zotero desktop app. What's the actual problem that you're experiencing? See Steps to Reproduce for the kind of description we need.
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https://www.zotero.org/support/kb/safari_compatibility#can_t_see_the_save_button_save_button_flickering
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There's nothing to confirm. It's a years-old Safari bug — that's why we have a troubleshooting section about it. It's annoying, but in almost all cases it's trivial to fix by deleting/redownloading the app or zipping/deleting/unzipping it and starti…
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The toolbar button doesn't appear and disappear. It's always present when the Zotero Connector is installed, and the icon just changes depending on what you're viewing. (You may be thinking of the behavior long ago from the original Zotero extension…
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That's a bug. We'll fix — thanks.
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(For macOS and Linux so far. Windows beta will be out in a bit.)
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Again, just demanding that we add a pref — which has significant downsides — for what you've mistakenly decided the problem is is not going to be productive for you (here or at most other software projects). You don't seem to fully understand the is…
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As we said via email, on Google Scholar it's likely just Google rate-limiting you: https://www.zotero.org/support/kb/site_access_limits