Upgrade Storagedstillman
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- dstillman
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Comments
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To be clear, documents opened from the web library open in new tabs by default in order to save your place in the library view. It looks like you either opened the link in a new window or closed the library tab, but normally the library tab would ju…
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Can you share a screenshot, either here or in an email to support@zotero.org with a link to this thread? (We'll respond here.)
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No. You absolutely cannot have your data directory in cloud storage. And as I say, the desktop app's data directory has nothing to do with the mobile apps. The mobile apps use regular Zotero data syncing and file syncing. That's it. You can use To…
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You have to configure WebDAV file syncing in the app's settings. Tap back to the libraries view and there's a settings button in the toolbar.
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No, that's a third thing — that's symlinking the desktop app's 'storage' folder. That's an unsupported configuration and doesn't have anything to do with either file syncing or the mobile app
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Please stop pasting error reports here. Once more, we need a Debug ID — it's a number beginning with the letter "D". You can follow that link for instructions, or you can ask someone you know to read the instructions and help you provide it. But I'm…
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Safari Web Apps don't support Safari App Extensions, only Safari Web Extensions. Zotero is a Safari App Extension (because it predates the existence of Safari Web Extensions and because Apple's Web Extension implementation is still buggy and incompl…
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Scholaread hijacks the PDF reader setting. There's an option in Scholaread to disable that, or you can uninstall Scholaread, go to your Zotero profile folder, and delete user.js.
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@pourMilad: No, the mobile apps only support Zotero file syncing via Zotero Storage or WebDAV.
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A future version of Zotero will include annotations in the main view tree. (This is available in the Zotero 7.1 beta.)
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I'm guessing the confusion here is between the Zotero Connector's automatic proxy redirection feature and actual saving to Zotero. As I understand it, OpenAthens works such that you end up on the original, unmodified site URL. If so, saving is goin…
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Attachments are irrelevant if data isn't syncing. That debug output shows a collection successfully uploaded. You can see it in your web library on this site. (To be clear, you created that in your personal library, not a group.)
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Are you actually talking about the data saved to Zotero that's visible in the item pane, or just what's showing up in citations? If the former, we'd want an example URL and a screenshot of the data being saved. If the latter, it's likely just the …
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That's a successful download of that item's webpage snapshot, which is the only stored file on that item. The PDF on that item is a linked file, which isn't supported by the mobile apps. (I suspect you're confused here about WebDAV syncing of store…
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OK, then you're asking about data, not files or attachments. See Changes Not Syncing.
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See Files Not Syncing, and provide the requested info if you're still having trouble.
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No, we need a Debug ID. Follow the link for instructions.
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You need to post the Debug ID here.
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You need to open a note in the right-hand pane.
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Yes, for a single document, you can just filter by color in the reader sidebar, select all shown annotations, right-click on them, and select Add to Note. For multiple documents across your library, you'll be able to do this in Zotero 7.1 (once we …
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No one hacked your account. There are only two recent sessions, one for the app and one for the website, and both used your current IP address. IP address locations are approximate. You likely just pressed Delete with the wrong pane selected and cl…
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It looks like you (or someone with access to your library) deleted a bunch of collections and emptied them from the trash (or deleted them in Zotero 6, which didn't send collections to the trash). You can likely restore from the one of your automat…
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Your company's Zscaler security software is blocking file upload requests: Welcome To Zscaler Directory Authentication You'll need to speak to your IT department. https://www.zotero.org/support/kb/zotero_and_firewalls
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The backup would have to be from a computer where the data actually existed previously, though, not from a new computer where Replace Online Library was run by mistake. See https://forums.zotero.org/discussion/comment/492472/#Comment_492472 and the…
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If I were to set up WebDAV file syncing to retrieve these files, would that overwrite the files I have downloaded since then? No.
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PDF metadata retrieval is coming to the web library soon. In general, though, you shouldn't expect the web library to have full functionality: https://www.zotero.org/support/kb/web_vs_desktop
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See Files Not Syncing for the specific info we'd need to help. The second screenshot is just some website's cloud PDF reader. That's not part of the Zotero app.
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What do you mean by "it deletes everything from the local it installed"?
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Zotero for Android is now available: https://forums.zotero.org/discussion/124672/now-available-zotero-for-android
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You didn't really address my questions, though. Do you recall using WebDAV previously? What's the most recent timestamp in that folder? I'm guessing you stopped using WebDAV syncing when Box stopped supporting WebDAV? In any case, that folder isn't…