Upgrade Storagedstillman
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https://forums.zotero.org/discussion/comment/494226/#Comment_494226
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You're not syncing with the account you're posting from. Check the Sync settings to determine that actual account you're using, and then email storage@zotero.org to request that your subscription be transferred. You should then delete this account …
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You'll need to follow those troubleshooting instructions and provide the requested info if you're still having trouble. https://www.zotero.org/support/troubleshooting_translator_issues
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https://www.zotero.org/support/kb/sentence_casing
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https://forums.zotero.org/discussion/comment/494389/#Comment_494389 (Not related to the Zotero Connector, no.)
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Not at all — it's a common mistake. That's why that page exists!
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My Zotero account on my iMac has nicely stored all my pdf's but they aren't syncing to my iPad. I get 'Error: The attached file is not available in the online library...". Yet it is - as I can open on my computer and write notes etc. No, this is a m…
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You'll need to say what the actual problem is that you're experiencing. See Steps to Reproduce for the kind of description we need. "Saving to zotero.org" would appear when you try to save if you don't have the Zotero app open or if the Zotero Conn…
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No, you're confused here. Zotero 7 is what introduced a PDF preview in the right-hand pane. Before that it was provided only by a third-party plugin. The preview appears by default in the Attachments section of the right-hand pane when you click on…
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It's the TODO above those lines: # TODO: Use our own strings, but for now fix the bundled English ones The fix will be in the code, not in fetch_xulrunner. We have to add our own localized strings and modify the add-ons window to use them instead of…
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(We're happy to discuss things here, but it's best to just explain the problem you're experiencing, not demand a specific solution and insist it should be "up to the user". You're not understanding the full context here.) You keep talking about jus…
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No, that has nothing to do with the Safari extension. I've moved this to a new thread. We've gotten a few reports of this but haven't been able to reproduce it ourselves. What exact version of Safari are you running? Are you running any other Safa…
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I often need to locate that file in Finder (eg, to rename, move, or share it) Renaming or moving the file would break the link to the file in Zotero. You would want to rename the file from the right-hand pane in the library view. Moving a file store…
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@ArmlessAxolotl: You're connecting directly to an IPv6 address in both apps? Note that, as it says in the documentation, you might have to generate the cert_override.txt file in Firefox 115 ESR (or Firefox 128 ESR for the Zotero 7.1 beta).
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Hiding the page scrubber doesn't really make sense — it's the main way to navigate to arbitrary locations in the PDF (other than swiping/tapping a page at a time). But can you not switch into full-screen mode — where the toolbar and page scrubber a…
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@miller-max: The general recommended approach would be to highlight (using the locking highlight mode if you don't want to select a color each time), add comments directly to annotations as necessary, and then add all annotations from the document —…
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For anyone still getting this, if you're able to follow these steps to generate a Procmon trace for trying and failing to start the app, that would be very helpful: [No longer necessary] But after that, or if you're not able to do that, reinstallin…
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We've had a few reports of this for Zotero 7.0.16 (released a couple days ago), mostly on Windows 10. Is this an institutional computer? Is Windows 10 up to date? Just to confirm, if you uninstall Zotero, restart your computer, and then reinstall …
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https://www.zotero.org/support/kb/safari_compatibility#can_t_see_the_save_button_save_button_flickering
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Yes, but to be clear, that's not necessary just to fix this any given time it happens.
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@alebis57: It has nothing to do with the Connector. It's just a random harmless glitch in 7.0 that we've never been able to reproduce but that happens for some people. It doesn't happen in the Zotero 7.1 beta.
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https://www.zotero.org/support/kb/safari_compatibility#can_t_see_the_save_button_save_button_flickering
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If you're talking about the PDF reader setting, and you're seeing Scholaread on restart, that's because the Scholaread program that you installed hijacked the setting. Upgrade to 7.0.16, now available, which will reset it.
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Are you running third-party security software? What's the exact message you're receiving, without paraphrasing? (There are no other results on the internet for that phrase.) Did you try deleting the existing Zotero.dotm file with Word closed? (You…
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That sounds like some security software on your system is interfering. If this is an institutional computer, you may need to talk to your IT department.
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@henriquedeoliveira: If you're using Safari on macOS, make sure you've updated to Zotero 7.0.17. There was a bug in 7.0.16 that prevented Google Docs integration from working.
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For problems with a plugin, you'll need to contact the plugin developer.
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OK, probably not memory then. Did you get a specific error, or did nothing happen when you tried to start it?
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@rgb_index, @Alexandrefb: How much RAM on your computer?
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Note that Ctrl/Cmd-2 takes you to the first reader tab, and Ctrl/Cmd-9 takes you to the last one. We'll add tooltips.