dstillman
About
- Username
- dstillman
- Joined
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- Member, Administrator
Comments
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That's an HTTP 503 Service Unavailable message from your WebDAV server.
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https://www.zotero.org/support/troubleshooting_translator_issues We'd need the info requested there to help.
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They're just part of Firefox. We'll see if we can remove them. We hide the actual Firefox "Plugins" tab, so you can't see them listed otherwise, but I guess they can show up in Recent Updates after an app update.
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It looks like it's just revealing your home folder. You've moved the Zotero data directory to a custom location several levels deep below Documents. 1) If you have Desktop & Documents syncing via iCloud Drive, you effectively have your data di…
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Group libraries only sync files via Zotero Storage. Look at the WebDAV setting again — it's specifically about My Library. No files to upload for My Library You don't have any files in My Library.
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Nothing to do with file sync. You've just disabled syncing for My Library altogether. #4 here: https://www.zotero.org/support/kb/changes_not_syncing
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1) An export isn't a backup. A backup is just a copy of the Zotero data directory. 2) A reinstall doesn't affect your data in the first place. Unless you actually went out of your way to delete your data, it would still be there. 3) Reinstalling t…
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@antoniofortin: It doesn't happen "within a few days" of reinstalling the app. When it happens, it happens immediately after the Zotero app is updated, and there've been two app updates for macOS in the last week. The Zotero Connector for Safari is…
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https://www.zotero.org/support/word_processor_plugin_troubleshooting#word_could_not_communicate_with_zotero_please_ensure_that_zotero_is_open_and_try_again You have to delete Zotero.dotm and confirm that the Zotero tab is fully gone from Word befor…
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What exact Word version?
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@OHB1335: To be clear, this only affects full-screen mode. As Lmcd898 says, you can still resize your window to take up the full-screen and it won't happen.
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This is some sort of misunderstanding. Being at your storage quota never prevents you from adding things to the Zotero desktop app. What's the actual problem that you're experiencing? See Steps to Reproduce for the kind of description we need.
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https://www.zotero.org/support/kb/safari_compatibility#can_t_see_the_save_button_save_button_flickering
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There's nothing to confirm. It's a years-old Safari bug — that's why we have a troubleshooting section about it. It's annoying, but in almost all cases it's trivial to fix by deleting/redownloading the app or zipping/deleting/unzipping it and starti…
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The toolbar button doesn't appear and disappear. It's always present when the Zotero Connector is installed, and the icon just changes depending on what you're viewing. (You may be thinking of the behavior long ago from the original Zotero extension…
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That's a bug. We'll fix — thanks.
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(For macOS and Linux so far. Windows beta will be out in a bit.)
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Again, just demanding that we add a pref — which has significant downsides — for what you've mistakenly decided the problem is is not going to be productive for you (here or at most other software projects). You don't seem to fully understand the is…
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As we said via email, on Google Scholar it's likely just Google rate-limiting you: https://www.zotero.org/support/kb/site_access_limits
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@joaofrgomes: Fixed in the latest beta
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"Auteur", "Auteur du livre", and "Éditeur" are all creator types in the French locale. If you're not seeing something, provide a screenshot.
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OK, so based on the other thread you posted to, it sounds like you were thinking of a plugin: https://forums.zotero.org/discussion/comment/494299/#Comment_494299
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Update to Zotero 7.0.17 from Help → "Check for Updates…".
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(Please start new threads for new issues — the thread you posted to isn't related. I've moved this to a new thread.) If you click once on a note in the middle pane, it will open in the right-hand pane. If you double-click, it will open in a new wi…
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No collections have been deleted in your online library since last October, and you appear to have been syncing regularly since then, so I'm not sure what to tell you. Twelve collections in your library have been created this month. It's possible y…
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Right, that has nothing to do with the thread you posted to, which is about improved attachment saving from the browser. I've moved this to a new thread. For operations within Zotero, the CAPTCHA on ScienceDirect is still causing trouble for some p…
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@Valeria15_02: We've developed a plugin for Word Online, but we're waiting for changes on Microsoft's end before we can release it. We're working with them to make that happen.
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@AMeganGee: Not sure what you mean by that. There shouldn't be a CAPTCHA within Zotero anymore in Zotero 7.0.16 or the beta. That's the point.
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Does Chrome work better with Zotero than Safari? Yes. All other browsers do. https://www.zotero.org/support/kb/safari_compatibility#limitations
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https://www.zotero.org/support/kb/safari_compatibility#can_t_see_the_save_button_save_button_flickering
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