Upgrade Storagedstillman
About
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- dstillman
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- Member, Administrator
Comments
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What do you mean by "habilitar"? The extension has to have been enabled to submit the error report shown in your screenshot. If you're having trouble saving, see Troubleshooting Problems Saving to Zotero, and provide the info requested there if you…
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Only one existing collection in your online library appears to have been changed, so if that was moved, you can just move it back. Two other collections were deleted — both in the last hour — so those should certainly be in your last automatic back…
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Not sure what you mean. (You can just post in your native language.) Are you referring to Zotero collections? It looks like you deleted a couple collections in your library in the last week. If you did that by mistake, and this happened recently, …
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On Google Scholar, that's just Google rate-limiting you.
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You're misunderstanding a bunch of things here. I closed the other thread because the first half of it was filled with a technical discussion that was confusing people. The only relevant thing here is the link that I linked to three times in the th…
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No, that's literally impossible without some form of digital rights management (DRM), which we're obviously not going to add. You can avoid adding files directly to the group library and instead add web links to another platform where you have diff…
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All extensions update automatically by default unless you've changed that in your Firefox installation. You said the browser plugin setting for automatic file imports is for something else. What is that something else? Just what it says: "Import Bi…
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https://www.zotero.org/settings/security You may have left yourself logged in on a shared computer. Delete any browser or application session you don't recognize (or all of them, and then just log in again everywhere).
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You'll need to ask the developers of that plugin. We don't have anything to do with it.
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You'll need to say what the actual problem is that you're experiencing. See Steps to Reproduce for the kind of description we need. The error you pasted isn't relevant.
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5.0.151 @dclarke: You're running an outdated version of the Zotero Connector. Check for a warning icon on the application menu in the top-right corner of Firefox, and accept the updated permissions if necessary.
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Can you provide some screenshots of what you're trying and what's happening?
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@dclarke, @jdiz: Does it happen with other browser extensions disabled?
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@jdiz: We'd want a Debug ID from you as well for reloading the page and trying to save.
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Whether you have files in a single location isn't relevant. Why did you try to use that option to begin with? What were you trying to accomplish? It's really very specific to what it says: Use this to free up space for group libraries you own after…
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If the files were all available locally, you could just do Reset File Sync History from the Sync pane of the app settings, but I've gone ahead and relinked all available files in your account.
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You're running an outdated version of the Zotero Connector for Firefox. See the notification in the top-right corner and allow the update, which requires a permissions change. [Edit: Wouldn't have been the issue here]
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No, sorry. The mobile apps are intended as companion apps to the desktop app, and there's no other way to sync data.
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Can you provide a Debug ID (different from a Report ID) for a sync that triggers the error?
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If, at some point I accessed that entry while connected to the WebDAV server, then Zotero times out (30000 ms), THEN it displays the file. What do you mean by "accessed that entry while connected to the WebDAV server"? Accessed how? Connected how? …
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unticked automatic file importing in the web browser plugin Note that this is something totally unrelated, and you should generally leave it enabled.
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Can you provide a Debug ID from Zotero for reloading a page where you're getting a PDF and/or snapshot and saving?
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Explained here: https://www.zotero.org/support/adding_items_to_zotero#manually_adding_items
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We would need some example URLs.
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(And to be clear, syncing your desktop did not make files unavailable elsewhere. That would just be a file you added on your desktop that can't be transferred because you're at your quota.)
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Same answer we gave you via email: 1) In general, see Files Not Syncing, linked from that dialog. 2) You're just at your file storage quota, as it suggests on that page. There would be a warning icon in the toolbar on every sync from a computer wh…
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You'd have to ask them.
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You're just wildly overestimating the value of a documentation page here. We link the words "Report ID" or "Debug ID" in literally every single thread where we request one of them, including in the thread you link to, and each page mentions the othe…
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You didn’t answer my question about the profile folder, only the cache folder. But you should delete AppData\Local\Zotero altogether and try moving AppData\Roaming\Zotero out of the way. This would happen if either of those can’t be written to by y…
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If you just mean you're trying to get all the files together, you can just do a search for PDFs within the export folder and copy them to another folder.