dstillman
About
- Username
- dstillman
- Joined
- Roles
- Member, Administrator
Comments
-
Email support@zotero.org with details.
-
(1)(+0000001): HTTP GET https://citation-needed-springer-com.[…].idm.oclc.org/v2/references/10.1007/s10614-024-10556-x failed with status code 400 Does the "Download citation" link at the bottom of the page work for you when connected via your proxy…
-
Right, you're getting a timeout for all save attempts. (1)(+0007492): Error: HTTP request to http://127.0.0.1:23119/connector/saveItems has timed out after 15000ms Can you provide a Debug ID from Zotero for reloading the page and trying to save? An…
-
@micbob: You'd have to be more specific. I answered this above. Annotations now show up directly in the items list in the Zotero beta.
-
You didn't reload the page.
-
That's the Add Note window. You want Add/Edit Citation. Press Esc to close that window and then press Add/Edit Citation.
-
That's saving for me without an error. Can you provide a Debug ID from the Connector for reloading the page and trying to save?
-
One of your groups doesn't have file editing enabled. You wouldn't be able to save PDFs directly to that library either. (Once you fix this, you'll need to delete the previously dragged items and drag again.)
-
That page works for me. Can you provide a Debug ID (different from a Report ID, which you provided) from the Zotero Connector for reloading the page and trying to save? Do other websites work for you?
-
The Local Network Access permission isn't currently enabled by default. Did you opt in? Or are you running a beta version of Chrome? It's not clear this setting is even supposed to apply to extensions. Extensions aren't mentioned on that documentat…
-
The highlights will appear automatically when you open the PDF in the Zotero reader, but to make them editable, you have to go to File → Import Annotations, which will transfer them out of the file and into the Zotero database.
-
(That was a typo. That latest Debug ID is from 7.0.19.)
-
Can you provide exact steps to reproduce, as well as a Debug ID for reproducing it? Does this happen for any file or a specific one? How did you install Zotero? Via the official tarball or something else?
-
@sharonrosenrauch: Again, we would need to see a Debug ID for an attempt that fails. We have no way of helping you if you don't provide the info we ask for. (We didn't ask you to "show" us anything — we just asked for an example DOI and a Debug ID.)
-
You'll need to say what the actual problem is that you're experiencing. See Steps to Reproduce for the kind of description we need. Posting in your native language is fine. (Also, be sure to put "Android" in the title when referring to the Android …
-
You can only add notes to parent items, not attachments. If you have a standalone attachment, you'll need to create a parent item (or save a parent item that includes an attachment to begin with). https://www.zotero.org/support/adding_items_to_zote…
-
Currently you have to install 7.0.19 from the download page if you have 7.0.16. Your data won’t be affected.
-
Yes, you're just at your file storage quota. Zotero would be showing you a warning about that in the toolbar on every sync on the computer where you've added files, and you can see this in your storage settings.
-
Your Zotero account has nothing to do with any other account. The only time your Zotero account is relevant is when you're logging into the Zotero website or setting up syncing in one of the Zotero apps.
-
Changing the section order is already possible in the Zotero beta.
-
We still always want an example DOI. But can you also provide a Debug ID for an attempt that fails? There's currently a planned maintenance outage at Crossref, which provides metadata for most DOIs. Zotero should be using an alternative method for …
-
You can add screenshots to your post, but I understood your question the first time. I quoted exactly how to do it above.
-
We're looking into this.
-
I cannot select multiple items in a collection. At least I don't know how. I'm not sure what you mean by this. You already said how to select multiple items above — the same way you select multiple items in any program on your computer. You were jus…
-
https://www.zotero.org/support/kb/safari_compatibility#extension_not_showing_up_save_button_missing_or_flickering
-
Your Report ID is cut off, but assuming this is Firefox: https://forums.zotero.org/discussion/comment/494933/#Comment_494933
-
The way the Zotero Connector connects to Zotero hasn't changed. I'm just explaining that no firewall would block this kind of localhost traffic by default, and Windows Defender certainly doesn't, so this was some non-standard configuration change on…
-
Yes, at least in some situations, Firefox seems to not show any indication that new permissions are required (or that an extension isn't up-to-date because of it) in the Extensions pane itself, only at the top of the application menu.
-
You should contact your IT department, point them to this comment, and ask them to make sure they're running the latest version of the Cisco software. This was fixed by Cisco back in March. (If it's happening again with recent versions, we'd want to…
-
Can you provide a screenshot?
Upgrade Storage