dstillman
About
- Username
- dstillman
- Joined
- Roles
- Member, Administrator
Comments
-
That's an HTTP 401 Unauthorized error from your WebDAV server.
-
You provided a Report ID, not a Debug ID as requested on the linked page.
-
It means that you can connect fine, and just an upload request is getting interrupted/blocked for you. This isn’t something we can help with. You’ll need to figure it out or switch to a different provider. You can also try from a different internet …
-
We need a Debug ID.
-
This is likely some problem with your network connection or your computer's internet configuration. There's no problem with Zotero's SSL support. I can connect to https://webdav.yandex.ru from Zotero without trouble. Tools → Developer → Run JavaSc…
-
There's likely some sort of bug here, but it looks like you may have generated a lot of conflicts on different computers between syncs, possibly with a plugin (e.g., if you used a plugin to batch-relate items), and that's causing some trouble. Is a…
-
What do you mean by "doesn't synchronize at all"? That seems to show a full sync of your libraries, downloading thousands of items. (It's helpful to use more descriptive thread titles when posting here.)
-
That's an HTTP 401 Unauthorized error from your WebDAV server.
-
Added, thanks.
-
The OpenURL resolver setting is irrelevant for this. Can you provide a Debug ID for an attempt that fails?
-
This was an HTTP 503 Service Unavailable error from your WebDAV provider, with a "Too many requests are received recently" message. You'd have to ask them.
-
To be clear, there's no copying involved either way. The Zotero Connector's save popup lets you choose what library or collection to save to. That can be changed even after the popup closes by clicking on the save button again, as long as they haven…
-
What did you change? There's not a setting for that.
-
And if you can reproduce with no plugins, please also go to Tools → Developer → Run JavaScript, run Zotero.openInViewer("about:memory"), click "Measure and save…" under "Save memory reports", and email the report to support@zotero.org with a link to…
-
@jeremyvancleve: Same answer as above. Note that your report is with various plugins enabled. It's only worth reporting here if you can reproduce with no plugins enabled, and in that case we'd need the kind of info I describe above.
-
Well, it's a bit different. In the desktop app, it's showing you the number of items in the items list after you click on the collection, not the number of items in the collection. If you filter by something, the number will go down. On iOS, it's …
-
Fixed for the next beta — thanks.
-
The yellow window is just a harmless glitch that we've never been able to reproduce but that happens for some people. It doesn't happen in the Zotero beta. Beyond that, you'd have to say more and provide a Report ID. If this is a large document, ma…
-
did not have an option to decide where it goes or tag or any inkling that it was saving to Zotero What does it show? Can you provide a Debug ID from the Zotero Connector for reloading the page and trying to save?
-
@rzdygg: You're likely running an outdated version of the Firefox extension: https://forums.zotero.org/discussion/comment/494933/#Comment_494933 (Please try to use more descriptive thread titles in the future.)
-
That's a bug that's already been fixed for the next major version, but you can just press Tab or Enter — either instead of clicking with the mouse or after doing so — and it will move the first name to the proper field.
-
That's not a feature of Zotero. I'm not sure why you think it is? You can find Word macros in these forums that will post-process the citations and turn them into hyperlinks to the references. There will likely be a built-in way to do this in the f…
-
What is selected in the collections pane? Can you provide a Debug ID for Zotero startup through reproducing this, using the "Restart with Logging Enabled…" option?
-
I'm not seeing that. Restart in Troubleshooting Mode (Help → "Restart in Troubleshooting Mode…”), which temporarily disables all plugins. If that fixes it, you'll need to identify the plugin that's causing it and then report the problem to the plugi…
-
Windows: https://www.zotero.org/support/word_processor_plugin_troubleshooting#error_or_non-responsive_plugin_buttons Mac: https://www.zotero.org/support/word_processor_plugin_troubleshooting#no_response_from_plugin
-
We can't help with plugin issues, but if there's something related to a citation style and you were using a Chicago style previously, you may need to re-select it in the relevant settings.
-
Zotero 7.0.16 for Windows and Zotero 7.0.16/7.0.18 for Linux won't currently receive updates to later versions due to a bug. We're working on a fix, but for now, you can install the latest version from the download page. Your data won't be affected.
-
Ah, OK. Collections and searches only recently started being sent to the trash, and we can probably change it to not even show the error in that case.
-
You do if you’re getting that error. You can provide a screenshot of where you’re looking, but there’s no other way to get this error.
-
I’m not sure what you think you’re doing here? We’re the developers of the software. We obviously know what’s a design choice and what’s a bug. I provided a link to our documentation that explains the reasons for this choice. I also explained that t…
Upgrade Storage