dstillman
About
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- dstillman
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- Member, Administrator
Comments
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@refmitchell: See Storage Quota and Local Storage for an explanation. You currently have about 150 MB free.
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the system is on some sort of continued autonomous loop I don't know what "system" or "loop" you're referring to. Again, your IP address is blocked, so all requests, including from the Zotero client and the web library, are going to result in 429s. …
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https://www.zotero.org/support/kb/installing_on_a_chromebook
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https://www.zotero.org/support/attaching_files#stored_files_and_linked_files
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Yes, your IP address is blocked for making hundreds of thousands of resource-intensive search requests to our servers using custom tools the other day, and then ignoring 429s once you were blocked. You'll need to email support@zotero.org and explai…
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The app syncs automatically. You can trigger a manual sync by pulling down on the items list. Note that WebDAV is specifically about file syncing, and files in the Android app simply download when you try to open them. If you're having trouble wit…
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If you're talking about the Tags section of the item pane, you can navigate that with Tab/Shift-Tab, like any other item field. Up/Down-Arrow will move between sections when a section header is focused.
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You can leave it from the group page on this site. Click "Groups" at the top of this page.
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Also note that, if you imported multiple times in different ways, you might have one set of correct items and one set of incorrect items. You can sort by Date Added and delete an entire set of imported items if necessary.
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Restart in Troubleshooting Mode (Help → "Restart in Troubleshooting Mode…”), which temporarily disables all plugins. If that fixes it, you'll have to identify the plugin that's interfering. If not, you're just looking at different items. The web li…
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Add a new citation and then confirm that you're toggling field codes correctly using the shortcut from the linked page. If that one toggles and the other ones don't, most likely the document was corrupted and those other citations are just flat text…
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Just to be clear, both items were there. One was added on September 10th and the other was added on September 19th. Again, you were just looking at the other copy, not the one you had been annotating originally.
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We generally try not to save a snapshot when there's a full-text PDF available. It was a bit more common in the past, but people tend to not want both, so we've been making an effort to update Zotero's translators to only save the PDF. Now that Zot…
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[JavaScript Error: "Calling -setData:forType: on NSPasteboardItem with nil `data` for type public.url. @[setText:field.m:395]" {file: "resource://zotero-macword-integration/messagingGeneric.js" line: 216}] This is generally caused by having some uti…
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https://www.zotero.org/support/word_processor_plugin_troubleshooting#error_or_non-responsive_plugin_buttons
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For problems with a plugin, you'll need to contact the plugin developer.
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You can't use linked files in group libraries. If a plugin tries to create those, that's a bug.
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@Emily.Dalecki: Those are the options that work. As you can see from the above comments, sometimes you have to try multiple times. You can also wait longer between attempts, make sure you're running the latest version of macOS, etc. Beyond that, as …
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It depends entirely on the file. The vast majority of PDFs should have text layers. I don't know if older scanned PDFs from JSTOR do. But you can test this easily with any modern, non-scanned PDF (e.g., something from arXiv). To be clear, you can s…
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You were annotating the other copy of that file in your library, not that one. Your annotations are all still there. You should merge the items or delete one to avoid confusion.
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You can only select text if the PDF has a text layer.
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But you should restart in Troubleshooting Mode (Help → "Restart in Troubleshooting Mode…”), which temporarily disables all plugins.
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Those tools aren't grayed out.
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Can you provide a screenshot? The annotation tools would be grayed out if the attachment is in the trash or in a library you don't have write access to. You should be able to copy text as long as the PDF has a text layer.
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Does the folder D:\[…]\Zotero\storage\DSRZSN88 exist now? Does it contain anything?
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https://www.zotero.org/support/kb/safari_compatibility#extension_not_showing_up_save_button_missing_or_flickering We're not aware of any situation in which any one of these three options wouldn't work. Re: "I restarted my computer after each of th…
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https://www.zotero.org/support/kb/safari_compatibility#extension_not_showing_up_save_button_missing_or_flickering
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No, if someone doesn't have library editing privileges, they can't make any changes to the library.
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You don't execute a desktop file (and our instructions don't say anything about that). You add it or symlink it to ~/.local/share/applications/. Delete whatever you've added there — which it sounds like is wrong — and follow the instructions precise…
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This wouldn't have anything to do with a sync outage. Items are only removed due to explicit deletions. There was a brief sync outage yesterday, but all the items in your book group library (if that's what you're referring to) were deleted on Septe…
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