dstillman
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- dstillman
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Comments
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OK, but that's not about syncing with the web library in any way. For that error in Word, see https://www.zotero.org/support/word_processor_plugin_troubleshooting#word_could_not_communicate_with_zotero_please_ensure_that_zotero_is_open_and_try_agai…
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If you're still seeing this, please update to Zotero Connector 5.0.185 (if your browser hasn't yet updated), reload Google Docs, and try again.
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@foxyglue: If you're still seeing this, please update to Zotero Connector 5.0.185 (if your browser hasn't yet updated), reload Google Docs, and try again.
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@rfmoral, @CarolineMcCormack, @machmil: If you're still seeing this, please update to Zotero Connector 5.0.185 (if your browser hasn't yet updated), reload Google Docs, and try again.
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If you're still seeing this, update to Zotero Connector 5.0.185 (if your browser hasn't yet updated), reload Google Docs, and try again.
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@niksri: If you're still seeing this, update to Zotero Connector 5.0.185 (if your browser hasn't yet updated), reload Google Docs, and try again.
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That's not a valid Debug ID — you seem to have just typed numbers 1 through 9? — but update to Zotero Connector 5.0.185 (if your browser hasn't yet updated), reload Google Docs, and try again.
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@Leonex_98: Can you update to Zotero Connector 5.0.185 (if your browser hasn't yet updated), reload Google Docs, and try again?
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Can you update to Zotero Connector 5.0.185, reload Google Docs, and try again? (Your browser may have already updated the Connector.)
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Make sure your browser has updated the Zotero Connector to version 5.0.185, which was just released, and reload Google Docs and try again. If you're still having trouble, provide a Debug ID for reloading Google Docs and reproducing this.
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You'll need to say what the actual problem is that you're experiencing. See Steps to Reproduce for the kind of description we need.
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That's by design. Since the library tab itself can't be closed, it would be strange for Cmd-W to close the entire window there, and this prevents accidental closing of the main window with open tabs. (The Thunderbird mail client, which has a main m…
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That PDF doesn't actually have text beyond the title and copyright pages. You can see that the blocks of text are just lower-resolution scanned images. No idea why they did that for a new PDF — you could contact the publisher to ask. But you'd have …
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This wouldn't happen in normal usage, but it's possible your disk was corrupted and the database was damaged. You can try recovering from the last automatic backup. Do you have your database in the standard location or somewhere else (e.g., a cloud…
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https://www.zotero.org/support/dev/exposing_metadata
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But you should do what I suggest: delete the bibliography completely and reinsert it.
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You can post screenshots here or upload a video somewhere and provide a link.
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What exactly do you mean by that? In what way won't it run?
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rather than adding each reference manually which is currently needed I'm not sure what you mean by this. If you add a bibliography using the plugin, it automatically includes all the citations you've inserted into the document and stays updated as y…
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What word processor? Can you restart Zotero and provide a Debug ID for clicking Add/Edit Bibliography and waiting a few minutes?
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HTTP 0 error from WebDAV server for OPTIONS request A request to your WebDAV server is being blocked or interrupted. I'm afraid that's all we can tell you.
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No, nothing to do with the specific device. It's just a bug in which certain actions in the app can result in missed updates. We're working to fix it.
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Do the items shows up if you tap back to the libraries screen and go to settings → Debug Output Logging → Advanced → Start Full Sync Debugging? This shouldn't be necessary, but we're currently investigating a bug that can cause some updates not to …
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(@lempeo: That sounds like a bug with your sync software, and you should report it to them.)
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Yes. Collection selection isn't currently supported for saving directly to the online library. You really want to have the desktop app installed and open for the best experience. (Note that Zotero will warn you if it can't save to the local app and…
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It might work less well on certain sites (e.g., ScienceDirect or other sites with more zealous anti-bot protections), or certain sites might start blocking if you try to retrieve too many at once. That's entirely up to sites, and while Zotero will a…
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No, it's a fairly common source of confusion that we're going to try to clarify in future updates.
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Not clear what you mean by "its not happening", but see Changes Not Syncing.
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Note that you can run the official ZIP version of Zotero without running the installer, and you can even use the installer and have it install into a user directory (if you decline when it asks for admin privileges).
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We can't help with unofficial versions, sorry.
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