dstillman
About
- Username
- dstillman
- Joined
- Roles
- Member, Administrator
Comments
-
Now fixed in all the Connectors. Thanks for reporting!
-
There’s no native support for Finder tags or comments. It would probably be possible to script something either locally with JS or via the web API, but that’s all I can suggest. (You’d also probably want the tags to apply to created parent items and…
-
(The thread you posted is over a year old and was about saving from the browser. It's also no longer relevant. I've moved this to a new thread.) Is the CAPTCHA only for ScienceDirect papers? After you pass the CAPTCHA, is it downloading further fi…
-
Can you provide a Report ID? You're saying you're clicking Add/Edit Bibliography and it's pasting whatever is on your clipboard? If you copy new text to the clipboard and then click Add/Edit Bibliography again, does it paste the new text? Or do yo…
-
Can you explain exactly what you're trying to do? Export citations to where?
-
Tools → Manage Attachments → Convert Linked Files to Stored Files
-
This should be fixed in the latest beta.
-
I'm afraid you'll need to debug this on your end. This isn't a problem with the Zotero Connector. If this is a work computer, your institution may be blocking extension installs, or security software might be interfering.
-
See Troubleshooting Problems Saving to Zotero.
-
What's the actual problem is that you're experiencing? See Steps to Reproduce for the kind of description we need. Your error report shows that the Zotero Connector can communicate with Zotero.
-
You can try the Zotero 8 beta to see if that works better. This won't be fixed for Zotero 7.
-
What do you mean by "asks for at least three times the same information"? Can you provide a screenshot of what you're referring to?
-
Can you provide a Debug ID from the Zotero Connector for reloading the page and trying to save?
-
The issue in the other thread was resolved, so I've moved this to a separate thread. Can you explain the exact issue you're facing and provide a Report ID?
-
You tried too many times with the wrong password and were temporarily blocked. Try again now or reset your password.
-
You import RIS/BibTeX/etc. files via File → Import…, not by dragging them in. But also, can you explain exactly what you're doing? Why do you have thousands of citation files? From where?
-
Where exactly are you seeing that? Can you provide a screenshot? The Chrome and Edge extensions are distributed from Google's and Microsoft's official extension sites and are valid by definition, so if you're actually trying to install these from t…
-
Taking webpage snapshots or annotating them? Taking snapshots isn’t currently supported on mobile. Snapshot annotation isn’t yet available in the Android app but is planned. It’s available in beta for the iOS app.
-
Email support@zotero.org with details.
-
It's not really clear what you mean here. Are you saying that attachment files can't be found when you try to open them, or that you don't see the attachment items at all within Zotero? Attachment files are never deleted by Zotero on the device whe…
-
There is no profile folder in the data directory by default. That's something you set up, and getting Zotero to use that would require starting it with a command-line flag or creating a folder at an external path in the Profile Manager. Somehow you …
-
OK, we have a fix for this in the latest Zotero beta, and we'll put out a 7.0 release with the fix soon. Thanks @jmberger0 for figuring out how to reproduce it reliably. (It's also possible that some clipboard managers could cause it — a suspicious…
-
We have a fix for this in the latest Zotero beta. (Thanks to another report, we were able to reproduce it by copying from a Word comment box before triggering the plugin. Copying other text to the clipboard would fix it. It's possible that copying …
-
We have a fix for this in the latest Zotero beta. (Thanks to another report, we were able to reproduce it by copying from a Word comment box before triggering the plugin. Copying other text to the clipboard would fix it. It's possible that copying f…
-
@daniel.simon: OK, we have a fix for this in the latest Zotero beta. (Thanks to another report, we were able to reproduce it by copying from a Word comment box before triggering the plugin. Copying other text to the clipboard would fix it. Possible …
-
OK, we have a fix for this in the latest Zotero beta.
-
Zotero citations are standard Word fields (like, say, an auto-updating date field). How well Word maintains those through the reviewing/suggesting process is outside of our control, and we don't have any particular guidance. Sometimes Track Changes …
-
Can you provide a Debug ID for Verify Server in the new profile?
-
This should be fixed in Zotero Connector 5.0.185, which has been out for a few days. (Google Docs has a bug that causes certain documents to become broken, and our workaround for that bug wasn't working properly in the previous Zotero Connector ve…
-
(3)(+0000001): HTTP GET https://[…]@dav.[…]/dav/zotero/LYVBSPCU.prop (1)(+0030013): Download request 1/LYVBSPCU failed (1)(+0000001): Error: Request timed out after 30000 ms That's a 30-second timeout downloading a file from your WebDAV server. I'…
Upgrade Storage