Upgrade Storagedstillman
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- dstillman
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Comments
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That's an HTTP 401 Unauthorized error from your WebDAV server.
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What are you doing when this happens? Do you have the latest version of Zotero from the download page? Does it happen in Troubleshooting Mode (Help → "Restart in Troubleshooting Mode…”)?
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This is just the Firefox profile system, and we can't provide support for it. You can debug it as if this were Firefox, or you can try just creating a new profile and pointing it at the same data directory.
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@kaijie: Disable all plugins and restart Zotero. If you can reproduce the problem, let us know the exact steps, with links to specific PDFs, to do so.
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OK, great. Yes, you can go back to the profile manager, delete the new profile, and tell it to delete files.
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Check "Include parent and child items of matching items".
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No, without the original storage folders, there's no way other than manually re-locating each one (which will copy the file into the correct location) or dragging in all the files and merging the duplicates (and deleting the broken attachment items).
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We're talking about the dialog that's telling you the document is locked. That's where it gives you the option to override the lock.
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I mean a screenshot of the dialog you’re referring to.
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You can share a screenshot of what you’re seeing?
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I'm not sure what you mean here. What do you mean by "as is the case, if you drag and drop an PDF into Word from a zot collection"? Dragging a PDF attachment from the items list to Word doesn't create a link back to Zotero. Dragging some text from …
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Can you make a screen recording of this happening and either link to it here or email it to support@zotero.org with a link to this thread?
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Sorry, try again now.
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Our Turabian styles are just dependent styles of Chicago, so you can just use the equivalent Chicago style — i.e., one of the Chicago 16th styles. https://www.zotero.org/styles?q=Chicago&dependent=0
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Did you actually try to override the lock in the dialog that pops up?
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Can you try the latest beta version and let us know if that fixes it?
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Can you try the latest beta version and let us know if that fixes it?
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Can you provide a Debug ID (different from a Report ID) from Zotero for reproducing this?
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I'm not really sure what you mean here. What's a "closed annotation"? Do you mean a closed note window?
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Can you try deleting key4.db, cert9.db, and pkcs11.txt in the old profile and see if it works after starting Zotero with that profile?
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Can you provide a Debug ID for Zotero startup through reproducing this, using the "Restart with Logging Enabled…" option?
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Can you provide a Debug ID for Zotero startup through reproducing this, using the "Restart with Logging Enabled…" option? Does it happen for a PDF file as well?
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(Please start new threads for new issues — the thread you posted to isn't at all related. I've moved this to a new thread.) You should almost never edit citations directly in the document. See Customizing Citations.
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Gear icon in the top right of reader → Appearance → Light
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Not a bug: https://www.zotero.org/support/adding_items_to_zotero#manually_adding_items
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The size shown is definitely not accurate. Windows just lies sometimes. The program files would be a couple hundred megabytes. If the uninstaller isn’t working, just delete C:\Program Files\Zotero and C:\Program Files (x86)\Zotero if they exist. Yo…
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Can you provide another Debug ID for it working for a given citation?
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Well, wait, what do you mean by that? There's not really such a thing as an "old" source and a "new" source in Zotero. If you restart Zotero, does it become an "old" source that can be cited? Also, what exactly happens on screen when it freezes? Ca…
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Can you provide a Debug ID for reproducing this in a new, empty document?
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Yes, this is planned.