dstillman
About
- Username
- dstillman
- Joined
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- Member, Administrator
Comments
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E.g., PDF tabs
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That's not from a new profile.
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Is this a new problem? Does it help if you close all your reader tabs?
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Can you provide a Debug ID for reproducing this?
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Does it happen with the Zotero 8 beta?
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How large is the Word doc? Does it happen in a new document? If not, how long have you waited?
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Are you sure it's not just going behind your other windows? Can you provide a Debug ID for reproducing this?
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That's an outdated version of Chrome from August 2023 that we no longer test with or support, and a recent change would've broken compatibility. We always require the current version of Chrome, which is also necessary to keep you (and the internet m…
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It's a new certificate as of a couple weeks ago, and the root certificate (which may or may not have been the previous one) is not in the Java trust store. It supposedly is and has been in the Android trust store, but it's possible there's some issu…
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What version of Chrome are you running?
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What do you mean by that, exactly? Can you provide some screenshots that show what you're referring to?
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That's from Zotero. Can you provide one from the Zotero Connector for what I describe?
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@JennyAnnJoy: Actually, it looks like they're just not providing the field with your name in it in the service of theirs we're using. (You're listed in the 700 MARC record on that page, but not in the xsearch API that we're using.) You'd have to con…
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Can you email the RDF file to support@zotero.org with a link to this thread?
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You're listed as a secondary author on LIBRIS, and for some reason that's not being picked up. We'll take a look. https://github.com/zotero/translators/issues/3520
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@kokopuff: Same answer.
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(It will now ignore spaces around the username or password.)
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You added a space before your username, which made it invalid. We'll fix that, but remove the space and you'll be able to sync. (You may need to wait a few minutes, since you were temporarily blocked due to all the incorrect login attempts.)
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https://www.zotero.org/support/kb/existing_citations_not_detected
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(Unrelated, but note that you're also using a very old, outdated beta version of Zotero 6. You should reinstall Zotero from the download page, or install the Zotero 8 beta if that's what you want to be running.)
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You're trying to drag to a library that has file editing disabled.
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You save to the iOS app by sharing from your browser. It works the same as the Zotero Connector on the desktop.
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This is already changed in the Zotero beta. There's a permanent button in the side navigation bar to toggle the right-hand pane.
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Can you say more? How did you move your data to the new computer? If you used export/import, the new items would be disconnected from any existing citations. See Transferring a Library.
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Restart your computer, uninstall Zotero, and try the installation again. If it's still not working, delete C:\Program Files\Zotero and then try again. Your data won't be affected.
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Can you say more? What exactly are you trying and what's happening? Can you provide some screenshots?
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Can you provide a Debug ID for an attempt? Make sure you wait until no more files are appearing.
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No, this is a misunderstanding. Syncing only syncs explicit deletions you made yourself. The account you're posting from has no data in it and never has. I'd guess that you previously set up syncing with a different account and then tried to sync …
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Please start new threads for new issues. I've moved this to a new thread. But as in that thread, you should make sure you've disabled "Automatically update citations", and if you're still seeing 30-second updates, provide the Debug ID we ask for th…
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https://www.zotero.org/support/kb/watch_folder
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