Upgrade Storagedstillman
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- dstillman
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Comments
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This should be fixed in the latest beta.
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Crashes as in closes completely? What exact Word version?
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Crashes as in closes completely? What exact Word version?
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https://www.zotero.org/support/kb/connector_zotero_unavailable
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The Zotero app is installed via a self service app using jamf auto update to deploy it which does not require admin to be present or enter a password. The auto update process will keep the app updated but there is a delay of a few days from when a n…
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Close the sidebar.
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See Files Not Syncing, and if you're still having trouble, provide the information requested there.
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If it's working in a new document, see Troubleshooting Errors in Word Processor Documents, which will by definition isolate the problem. You should also provide the info requested there.
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No. The mobile apps are intended as companion apps to the desktop app, which will always have vastly more functionality, and there's no other way to sync data.
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The helper tool is the Zotero updater. Are you saying you get the prompt on every launch, or that you get it once (when Zotero tries to update itself) and after you cancel it, you can no longer start Zotero normally? Do you recall how you installe…
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(Another planned feature that could help somewhat would be the ability to open a PDF on disk in Zotero, with a prompt to add a PDF as a standalone attachment and run recognition or as a child attachment to the selected item. That would at least prev…
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Sorry, we know this used to work better, and we're going to try to improve it. Dragging PDF URLs indeed doesn't work anymore, but it was never a great option, since the app didn't have access to cookies. Now that we're doing nearly all attachment s…
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You can upload the video somewhere (Google Drive, Dropbox, etc.) and share a link here.
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I want to increase the font size of the entire text in the snapshot like I can for Zotero snapshots on a mac That's exactly what pinching does. What version of the iOS app do you have (visible at the bottom of the app settings), and what's the URL o…
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For problems with a plugin, you'll need to contact the plugin developer.
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This is often caused by security software on an institutional computer interfering with Zotero's ability to write to its own data directory, so you may just have this problem in the future with other files. Note that you also have your data directo…
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That's a 403 Forbidden error from your WebDAV server.
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It's not set to a relative path, as you can see — that's why it's showing you the absolute path. Your attachments appear to be using a variety of different absolute paths in addition to some relative paths. Note that we're not able to help troubles…
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There are currently no settings within Zotero to control this, but a few things: 1) You can try Light mode, in case that helps. 2) A plugin could alter the default styling, though I'm not aware of any existing ones that affect this. 3) Your OS ma…
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You'll need to say what the actual problem is that you're experiencing, but if you're referring to problems saving from Google Scholar, it's just Google blocking you.
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View → Show Items from Subcollections
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Can you provide a screenshot of what you're seeing? If you just mean that you see the item pane but not the Info pane within it that lets you add metadata, you just need to create a parent item: https://www.zotero.org/support/adding_items_to_zoter…
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For problems with a plugin, you'll need to contact the plugin developer.
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That's a 403 Forbidden error from your WebDAV provider.
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If you go to Tools → Developer → Run JavaScript and run the following code, what's the result? return await Zotero.DB.valueQueryAsync("SELECT COUNT(*) FROM items WHERE itemTypeID=(SELECT itemTypeID FROM itemTypes WHERE typeName='annotation') AND it…
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You're getting a 429 Too Many Requests error from your WebDAV provider. That's all we can tell you.
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We'd want to see a Debug ID for a sync attempt that failed, but this is likely an issue with your internet connection.
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Can you provide a screenshot of what you're seeing? I assume you know you can increase the interface font size from the View menu?
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You'll need to say more. See Steps to Reproduce for the kind of description we need.
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You'd need to say what the actual problem is that you're experiencing, but you should restart in Troubleshooting Mode (Help → "Restart in Troubleshooting Mode…”), which temporarily disables all plugins. If that fixes it, you'll need to identify the …