uclzsza

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uclzsza
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  • For the citations already there, they are fine, not broken. But if I try and add citations, it doesn't let me.
  • I identified a section that creates the problem (step 10 in your troubleshooting page) but I'm not sure about what to do. Delete the citations? But I need those citation to be in the text... So not sure how to solve it. Do I need to remove the refer…
  • I'm using Windows, Word 2016 and Chrome.
  • It was working perfectly fine for months and now when I try to add a citation, it doesn't let me and asks me if I want to troubleshoot. So I end up with {citation} in the text.