michalrentka
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@xiran92 you should see an option to "Export Database" when you crash on startup. Can you please tap that, save the resulting file and send it to support@zotero.org together with corresponding Report ID? Thanks!
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@TingtingHeDS you should see an option to "Export Database" when you crash on startup. Can you please tap that, save the resulting file and send it to support@zotero.org together with corresponding Report ID? Thanks!
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Sorry, this is a regression and has been fixed. It'll soon be available on TestFlight and then in App Store.
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@fairsuchen app update is out in the App Store. Please check it out when you have time and let me know whether it works for you.
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@AEntwood can you please share new Debug ID of a sync on the iPad app? I'd like to see whether everything goes through.
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@AEntwood do you remember whether you tried switching between Zotero Storage and WebDAV storage on your iOS app at some point? It's in Settings -> Account -> File Syncing.
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@Sciroccogti can you try to reproduce this on latest beta? If you don't want to stay on beta you can go back to App Store version later.
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@fairsuchen I'll let you know when it's available.
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Thanks for reporting the issue @fairsuchen. I was able to reproduce and fix it. Can you check the beta version (1.0.10, build 7) and let me know whether it's fixed for you? You can go back to App Store version later if you want to.
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Thanks for the PDF @alexcr87. Do you have any annotations in the PDF? If you do, are there many or just a few? Are you able to reproduce the crash?
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I should have a fix for the issue you posted above. You can test it in beta if you want to. If you don't want to stay in beta, you can go back to the App Store build later. Let me know if you were able to check it out and whether you still have som…
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@rockyduggles I'm guessing you crash some time after you modify this rather big note?
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Thanks @chrisyeh96. It should be fixed in next beta build. You can check it out if you want to. You can go back to App Store version later if you don't want to stay on beta.
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Thanks for reporting @warwickmm. I pushed a fix to beta testers. If you could try it out and let me know whether it fixes your problem that would be great. You can go back to App Store version if you don't want to stay on beta.
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@rockyduggles can you provide a Debug ID for a sync? I'd like to see what the sync issue is about. Also, you have multiple windows of Zotero app opened on iPad side by side? I'll try testing more with multitasking. If you notice anything else let m…
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@jeremyvancleve so you don't have the pdf with broken highlights anymore? That's unfortunate, I wanted to fix the crash so that it doesn't happen to you or other users next time. If you encounter it again let me know. Thanks!
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@chrisyeh96 are you on beta or app store version? Can you provide Debug ID please? Thanks!
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@jeremyvancleve do you still have the PDF on hand? I'd like to check it and add some guards so that the app doesn't crash. I can't access the link which you posted above. Thanks!
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@andals, @jasminetstone, @nohstns sorry for the long wait. Are you still seeing this issue? I just tried to reproduce. The added word gets blue underline, I can tap it and change to whatever it offers. If any of you can still reproduce this could yo…
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@Sciroccogti thanks for your description. I'm trying to follow it as best as I can but still can't reproduce this. Are you also doing something on the desktop app while drawing/erasing on iPad? Are you also switching between pages? Do you have singl…
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@tobiwe are you on the most recent version of app on App Store? Can you provide Debug ID for a few minutes when you see excessive battery drain? Can you also describe what you were doing? Thanks!
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@rockyduggles thanks for reporting your issues! You're experiencing 2 different issues which result in crashes. I'd like to focus on the first one first. One of your issues seems to be related to opening settings or annotation popup in PDF reader. …
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@Sciroccogti can you provide a bit more info? What app version are you on? Can you reproduce the issue or does it happen randomly? What tools are you using when it happens? I tried to reproduce the issue but couldn't anymore.
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Thanks for your report @nathancashion. The link you posted seems to work for me. We'll push the fix to beta so that you can check it out and see if it resolves your issues.
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Thanks for reporting @nathancashion, we were able to resolve the issue and you should be able to use the share extension in above links when new app update is available.
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@mdsimants is the app syncing properly for you now?
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@rockyduggles sorry for the issue. It's fixed now and it'll be available soon in App Store. Titles should re-appear automatically when you update the app.
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@mdsimants there is still one little issue remaining that I'm fixing now. When there's an update on TestFlight check it out and you should finally have everything synced. Glad everything mostly works now!
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@mdsimants and how does your library look like on desktop? Did your documents and annotations sync to desktop this time?
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@mdsimants the Debug ID that you sent previously doesn't seem to contain the whole sync process. Can you please open the app, check whether the sync is running (just pull down the item list and wait for it to finish), then start debug logging, pull …