Upgrade Storagemichalrentka
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- michalrentka
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Did it crash immediately after you raised your finger? Or was it a few seconds and maybe you tapped somewhere else? Did you have the sidebar opened or closed?
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Can you provide more info? Did this happen once or does your app keep crashing?
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Can you try long-pressing the Zotero icon on your home screen and select "My Library"? It looks like the app is trying to open some PDF you had previously opened and the PDF engine is crashing there. If you remember which PDF you had opened before,…
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Does this always happen when trying to open that specific note?
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Can you reproduce it? Can you describe what you were doing when it crashed?
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Can you reproduce it? Can you describe what you were doing when it crashed?
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What did you press by accident? Can you reproduce this issue?
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Can you describe what you were doing or whether you can reproduce?
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Just to clear it up a bit, above you mentioned: "I don't download every show to watch when I am on the go, I don't have all my music on my phone, I don't have every podcast I follow downloaded etc...". You probably mean services like Netflix, Spotif…
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Hi, this looks like one time crash. Or can you reproduce it? Does it happen when you open Zotero each time?
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You can't pick which files you want to sync and which you want to keep local only. If free tier is enough for you, then it's best to just sync everything. Attachments are not automatically downloaded on iOS devices, so if you just want to read some…
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Can you explain a bit more in detail? When does the crash occur? Did it start after some specific action? Can you reproduce it?
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Thanks for reporting. We'll take a look at this.
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This feature will be added in next release
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Hi, is this crash reproducible for you? Does it happen every time when you open the app or is it gone now? Thanks.
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@qishuangge
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Can you try opening Zotero by long-pressing the icon on home screen and choosing "My Library"?
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This should be fixed in most recent version, can you update and try again?
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Can you describe the issue you're reporting? The debug log you provided doesn't provide much info. Thanks!
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Does it always crash when you try opening this specific file? If yes, can you send us the file to support@zotero.org? Thanks!
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Hi Andre, it's possible. By default the app downloads only what you open, but you can long press on "All Items" in the library which you want to download and then press "Download Attachments" and it will start downloading all attachments in given …
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Could you explain a bit more? The debug log you sent shows a successful sync. What does not sync for you?
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Hi, is this crash reproducible for you? It looks like it happens in the PDF viewer. If that's right and you can reproduce it with some PDF file, can you send it to us to support@zotero.org? Thanks!
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Can you access those files from your web library? It looks like those files have not been synced.
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Thanks for reporting. Can you reproduce this crash? If you can, can you send us the PDF file that's causing it? You can send it to support@zotero.org.
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Can you actually describe the issue you're reporting? The debug log you sent shows a successful sync. See Steps to Reproduce for the kind of description we need.
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Can you describe the issue you're reporting? The log you provided shows successful sync.
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Can you describe the issue you're reporting? The log you provided shows successful sync.
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When trying to connect to WebDAV you're getting 429 http code - "Too many login retries". So you're being limited by your WebDAV provider. Did you provide proper login credentials? You should wait a while and then try going to Settings -> Account…
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Can you describe the issue you're reporting? The log you sent shows successful sync.