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Can you explain what you're trying to report? What issue do you have with yous iOS/iPadOS app?
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Can you reproduce this crash? Does it happen for some specific PDFs? If yes, can you send us that PDF file to support@zotero.org and mention this thread? Thanks!
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I'm not sure I understand your issue. Are you saying that your PDF files which you have on your Mac are not available on your iPad? Or do you see them in your list of items but you can't open those PDFs?
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Can you try updating your app first? You're running quite old version.
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Can you describe what you were doing? Can you reproduce the crash?
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You can long press a collection/folder and tap "Download Attachments" so that all attachment in that collection will be downloaded. It won't auto-download new items though, so you need to do that again if you add something new to that collection. It…
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Can you reproduce the crash? If it happens with a specific PDF, can you send it to us to support@zotero.org, describe how to reproduce and mention this thread? Thanks!
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The error message says "The network connection was lost.". Does your issue persist? Does your internet connection on given device work?
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So you were logged in before, opened the app and you were shown login screen, correct? When you input your username and password again, it won't log you in again?
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If you can reproduce this issue with a specific PDF, can you send the PDF to support@zotero.org and mention this post? Thanks!
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I see you can reproduce this crash. Does it happen on a specific PDF? Can you send us the PDF to support@zotero.org with steps to reproduce? Thanks!
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Can you describe what you're trying to report? The debug log you posted doesn't show anything.
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This crash should already be fixed and will be available in public beta and shortly after in public release soon.
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Can you reproduce this issue? Can you describe a bit what you were doing when you crashed?
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This crash should already be fixed and will be available in public beta and shortly after in public release soon.
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Can you describe what you're trying to report? Those 2 logs show 2 syncs going through.
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Can you send the PDF that's crashing for you to support@zotero.org and mention this thread? Thanks!
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You're running old version of the app. Try updating it first.
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Unfortunately we can't really help you with your WebDAV provider. You have to talk to their support to figure out why you start getting 429 frequently.
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I see your WebDAV requests are failing with 429 - "Too Many Requests". That probably also happens when trying to download the file. I see you're using Koofr, maybe you'll find some help here - https://koofr.eu/help/koofr_with_webdav/i-am-getting-a-…
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Can you try long pressing the attachment, choose Remove Download and then try to re-download again (just tap the attachment). If it still doesn't work let me know.
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Since you can reproduce this, can you send us the paper that's faulty to support@zotero.org? Can you also mention what you're copying and where are you trying to paste? Thanks!
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Can you reproduce this crash with specific documents? If yes, can you send us such document to support@zotero.org and mention this thread? Thanks
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Too big shouldn't be an issue. You shouldn't need to remove the whole app, but since you already did, it's hard to know what actually happened. But since you can reproduce this issue with that specific PDF, can you send it to us to support@zotero.o…
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Did it crash immediately after you raised your finger? Or was it a few seconds and maybe you tapped somewhere else? Did you have the sidebar opened or closed?
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Can you provide more info? Did this happen once or does your app keep crashing?
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Can you try long-pressing the Zotero icon on your home screen and select "My Library"? It looks like the app is trying to open some PDF you had previously opened and the PDF engine is crashing there. If you remember which PDF you had opened before,…
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Does this always happen when trying to open that specific note?
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Can you reproduce it? Can you describe what you were doing when it crashed?
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Can you reproduce it? Can you describe what you were doing when it crashed?