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1) Can you provide a Debug ID for it happening? 2) Try right-clicking inside an annotation comment and unchecking “Check Spelling”. Does that stop the freezes?
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We’re fixing this. Thanks for the detailed report!
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The PDF itself stores the text in reversed column order, which you may notice when selecting text in some PDF viewers. We’ll try to correct this in a future version of Zotero.
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Can you reproduce that with all plugins disabled?
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We're fixing this. However, math delimiters starting with \ have never been supported.
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We reproduced the issue and it should be fixed soon. Thanks for reporting.
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What specifically is the problem? Can you reproduce the problem with all third-party plugins disabled?
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1) On Ubuntu, could you close all PDF tabs, restart Zotero, and open just this PDF? Does it still fail, and are all pages blank or only some? 2) How much RAM does that machine have?
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I can’t reproduce the issue. But that PDF file has very large images, and image rendering failures have been related to low memory in the past. Does it render correctly if you open that PDF file in Firefox using the PDF.js viewer?
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Can you reproduce that with all third-party plugins disabled?
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@lucasbarrios1 We haven’t been able to reproduce this so far. Could you provide a Debug ID captured while the flickering occurs? If possible, enable debug logging while Zotero is still behaving normally, then reproduce the issue and submit the out…
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We're working on making the highlights less frequent and adding an option to disable them completely. We'll see what we do with them in dark mode.
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Can you provide a Debug ID for it happening?
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We have a fix ready, and it should be included in a beta release soon.
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Could you download this PDF, add it to Zotero, and check whether you can select text by dragging and by double-clicking a word? https://mozilla.github.io/pdf.js/web/compressed.tracemonkey-pldi-09.pdf If selection works in this PDF, the issue may b…
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Could you share a short screen recording showing how the extra space below the text appears?
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@igw: While memory usage is high, open Tools → Developer → Run JavaScript, paste this line, and click Run: Zotero.openInViewer("about:memory") In the window that opens, click “Measure and save…” under “Save memory reports”. Email the saved file to s…
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We reproduced the issue and should have a fix soon. Thanks for reporting.
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The debug log shows that many third-party plugins are still enabled. Can you reproduce the issue with all third-party plugins disabled and provide a Debug ID capturing it?
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We'll fix this. Thanks for reporting.
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The fix will be out soon.
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@_human We can't reproduce the issue. We need the exact PDF files before and after saving. We need the PDF files to reproduce the issue. We haven't received any PDF files.
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@_human We can't reproduce the issue. We need the exact PDF files before and after saving.
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We reproduced the issue, and the fix will be available soon. Just imported annotations sometimes aren't visible until the reader tab is restarted.
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Could you send the PDF file to support@zotero.org with a link to this thread?
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We’re working on a fix. Thanks for reporting.
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To clarify, these improvements should already be available in the latest Zotero beta, so please try it and let us know if the issue persists.
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We already have improvements that should fix the issue, but they haven’t been rolled out yet.
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@stockphrase Could you send an example PDF file to support@zotero.org with a link to this thread?
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@serdunham In the next beta, there should be potential fixes that should help.