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It’s not clear why this happens — it seems like a graphics acceleration issue. We’ve added a possible fix that should help: it temporarily stops mouse movement from triggering PDF page re-rendering while scrolling. It should be available in the next…
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Thanks. A few more things to test: 1. When you zoom out and gray margins appear on both sides, is there any slowdown when scrolling and moving the mouse only over the gray area? 2. Try drawing something using the ink annotation tool to see if there…
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Now, could you check if there’s any slowdown when viewing the same PDF in the Zotero Web Library using Firefox?
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@YanWittmannHSMA Just to confirm — you’re not experiencing any slowdown in Firefox’s built-in PDF.js reader? (Since Zotero uses the same engine.)
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Could you upload the video to Dropbox, Google Drive, or similar and share the link here?
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Does this issue occur with all PDF files?
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Thanks for the screenshot. Yes, it incorrectly picks up the equation number as a citation. Improvements are planned to reduce this kind of behavior.
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Can you make a screenshot demonstrating the issue?
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1. Does the zoom level affect the issue? 2. Could you make a video demonstrating the problem?
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1) Can you reproduce this issue with all third-party plugins disabled? 2) Does it occur with all PDF files? 3) In Settings → Advanced → Config Editor, is the layers.acceleration.disabled value set to true or false?
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1. Does it happen with new underline annotations too, or only with existing ones? 2. Did you delete any pages from the PDF file using an external PDF viewer?
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Something seems wrong with this link. It also doesn't work in PDF.js. We'll investigate. Thanks.
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It seems the DOIs they use for their articles aren't properly registered — at least not on doi.org (e.g., https://doi.org/10.54531/HPVL3645). This breaks metadata retrieval and interferes with adding the item in various ways. I'd suggest contacting…
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@GhostBird Can you clarify what exactly is the issue for you?
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Good catch! We'll fix it. Thanks.
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You can fix this by opening the PDF attachment folder via "Show File" and replacing the file with the correct one with same filename.
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Is Settings → Advanced → Config Editor → layers.acceleration.disabled value is set to false?
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@nodeseer 1) What exactly are you doing to trigger the issue? 2) Can you provide a Debug ID for it happening?
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@848586qwe 1) Does it happen with all PDF files? 2) Can you provide a Debug ID? 3) Can you upload a screenshot?
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@Jack-Gilmore Which Zotero version?
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Can you reproduce this with all third-party plugins disabled?
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2) Each time I annotate, the annotation feature deselects itself. This causes unnecessary back-and-forth movement and drag, where I have to reselect annotation option to redo annotation. The Text, Note, and Image annotation tools are automatically d…
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Right-click on a tab to open the context menu, where you can duplicate the tab. You can also open a PDF file in a separate window by holding Shift while opening it.
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1. Does it still happen if you disable all third-party plugins? 2. Does it occur with all PDF files, or only specific ones?
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I don’t see quotation marks around the inserted highlights. They’re essential. Do you have a custom note template for highlights?
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@Yokotaashi Can you reproduce this with all third-party plugins disabled? If so, could you make a video demonstrating the issue?
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Try to disable all third-party plugins. If that doesn't help please send an example PDF file to support@zotero.org with a link to this thread.
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@EmolasTobias Switching to the 64-bit version should resolve the issue. The 32-bit version runs out of memory when rendering large pages or during fast scrolling.
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@EmolasTobias Are you using the 32-bit version of Zotero? How much RAM does your system have?
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You can do something similar by opening the document in two windows and reading both at the same time.