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@weypa Could you please verify if you're using a relatively recent version of MS Edge? You can do this by clicking the three dots menu, then "Help and Feedback," and then "About Microsoft Edge." I’ve just tested on Edge 127, and annotations appear t…
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Thank you all for reporting this issue. We've released a new version of the web library, where copying items between libraries should be improved. That said, we still recommend using Zotero when possible for copying items, as it is able to make the …
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This problem was most likely caused by having the same PDF open in two tabs in the web library. It should be fixed in the latest release. If you're still encountering the issue, please let us know.
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This has been mostly remedied in the latest release of the web library, libraries named in Mandarin (and any other language that use non-Latin characters) should now open correctly. Again, thank you for reporting the issue!
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No, that's currently not possible; export output is more limited in the web library. I've updated the list of features that the Zotero desktop app provides when compared to the web library to reflect that.
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Indeed, there appears to be a bug in web library exactly as you've described. We're going to fix it, thanks for reporting!
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Could you post a screenshot from web library, with a collection selected where items in that collection do not appear in the main pane? Please bear in mind that some groups types do not allow file sharing and that linked files or files stored in We…
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You should configure sync on the new laptop and wait until it completes (which can be verified by checking an icon in the top-right corner). If, afterwards, you see a different library than in the web library, you might have used a different account…
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There is currently no option to select all items in the web library. We might consider adding something like this, most likely as a toolbar button. However, as mentioned above, working with a large number of items in the web library is very ineffici…
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I can confirm that copying more than 50 items at once to another group in the web library can cause this issue. We will look into this. For now please use desktop Zotero for copying non-trivial number of entries between groups (Zotero is also able …
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https://www.zotero.org/support/kb/collections_containing_an_item
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The problem might be with the device from which you're trying to sync (presumably your laptop or desktop). You can confirm this by checking if the file appears in the web library. See changes not syncing.
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If your Mendeley account requires institutional credentials to log in, you may need to create a separate Mendeley account and connect it to the institutional account, and then use the personal account to log in. See https://service.elsevier.com/app/…
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You might need to press sync button in the top-right corner of the main Zotero window? See https://www.zotero.org/support/kb/changes_not_syncing for sync-related troubleshooting.
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In web library exporting is possible with an icon in the toolbar but is currently limited to a 100 references at a time. To export more items into a single .ris file, you will need to use Zotero desktop app. Web library is a complementary tool to Z…
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After several attempts with Mendeley import, only 1090 items had been transferred out of over 10000 Did you let the process finish? Was there an error? As long as the progress bar is displayed, importer is doing the work and the wizard window should…
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Could you please provide a Debug ID from a failed authentication attempt in Mendeley importer in Zotero, where you believe you've entered correct login/password?
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(1)(+0000002): Error: Mendeley import interrupted! Started: 1714148226538 (856s ago) Progress: 611 / 2842 New items created: 0 Total size of files to download: 6694808KB It appears you closed the importer window aft…
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Are these references available in Mendeley online library? Importer only imports references from your own library, not from a group library. Did Zotero report an error during import? Could you provide a debug id from the import process?
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Thank you for reporting, this will be fixed in the next beta release.
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Thanks for reporting
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Thank you for reporting, this will be fixed in the next beta release.
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Web library tries to upload changes you've made for a limited number of times and if it doesn't work, it eventually reports connection errors and gives up. Web version is generally meant to be used when online, retries are there to help deal with sp…
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Unfortunately it's not possible at the moment. Web library is constantly being developed but there are plenty of limitations compared to a desktop version, you can see a list of differences here: https://www.zotero.org/support/kb/web_vs_desktop
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We will consider changing this so it matches behaviour seen on iOS and (upcoming) Android apps where tapping on an item opens the attachment if present.
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Did you configure iOS App to use WebDAV (Settings icon -> Account -> File Syncing)?
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We've released an update to web library today where this problem should be fixed.
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I believe this problem is related to a browser extension in your particular setup. Nevertheless, we've released a new version of web library today and it should no longer crash in this scenario.
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This has been fixed in the new version of web library which we've released today. In this version, when working with a table, a floating context menu should appear. Thanks for bringing this issue to our attention.
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Thanks for reporting, we're looking into this.