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If you can wait -- a batch editing interface is in the works and is coming to Zotero in the near future, but we cannot commit to a release date. If you want it fixed now, the JavaScript snippet that you linked to is your best bet. And correct, you …
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For files that appear on one device but not another, please follow the steps in the KB article: Files Not Syncing
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The Zotero web library is a companion tool for an existing library -- it lets you browse and add items but doesn't provide the full Zotero experience (no word-processor integration, no connector, etc.). For learners, the recommended path is to ins…
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File renaming in group libraries still works in Zotero 8, it just uses the default template rather than any custom one you've configured. Support for custom renaming templates in group libraries is being worked on and will be available in a future v…
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S3 returned 0 for 2/JEVFDHK8 -- retrying download This means Zotero is trying to download one of your attachment files from its cloud storage, but the connection is interrupted. This is a network-level block, not a missing file. Zotero retries and h…
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Please follow the steps in Changes Not Syncing on the affected co-author's computer.
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This is most likely problem on your end. Here are a few things to try: Check your Downloads folder — the file may have downloaded silently without a prompt.Check for a popup/download blocker — your browser or an extension (like an ad blocker) might …
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This issue has now been resolved, thanks for reporting it!
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Group libraries don't yet support custom filename format templates. It will be configurable by group admins in a future update. So for now, group libraries always use the default filename format regardless of what you've set in preferences (which i…
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To answer your questions directly: Is it safe to delete local files from within the Zotero client? No -- deleting files from inside Zotero will sync the deletion to the web library and remove the files online too. You need to delete them via your op…
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We will fix this, thanks for letting us know!
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Thank you for coming back to me! I can see the problem occurring in Firefox, we will investigate.
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Actually, the template for file renaming is synchronised across devices. Currently, only Zotero for desktop makes use of this -- mobile versions and the web library will not.
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To help us investigate further, could you provide two pieces of information? Does the same issue occur in the Zotero desktop client? Specifically, if you open the same PDF in the desktop client and try to search (Ctrl+F), do you see the same problem…
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It’s the latter. The documentation specifies exactly which parameters can be used with which variables.The logic for firstCreator is the same as the “Creator” column in terms of how the value is determined, but that does not mean all creator-relate…
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File renaming and export are two different features in Zotero. {{citationKey}} is a variable available in the file renaming system. If a citation key is set for an item, and your renaming template includes {{citationKey}}, it will be correctly used…
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It isn’t possible to drag files directly into My Publications. You’ll need to create a regular item in your library first (with the PDF attached), and then drag the item itself, not the file, into My Publications. That will trigger the short wizard…
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Thank you for reporting the issue. Could you please provide some additional context for this error? 1. Does this happen every time you load the web library, or did it only happen once? 2. Does the problem occur if you click the "Web Library" link i…
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Greyed-out files have never been synced from wherever you added them (e.g., desktop Zotero on your computer). You might have reached your file quota, or files didn’t sync for some other reason. See https://www.zotero.org/support/kb/files_not_syncing.
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There is a cog icon in the top-right corner that opens a dialog where you can set UI Density to either “Touch” or “Mouse”. The latter will force a desktop version on a touch device. This setting is stored locally in your browser, so it should persis…
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When pasting a tag, only , and ; characters are considered, and, if detected, a Split Tag popup opens with the first detected delimiter. There is currently no option to configure this behavior. However, if the Split Tag feature is used manually fro…
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Small side note: you no longer need to use regular expression matching to count authors. As of Zotero 7.0.16 you can use the authorsCount, see https://www.zotero.org/support/file_renaming for the documentation and an example.
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Thanks for the detailed report. My best guess is that this is caused by a third-party plugin, security software, or something else interfering with the traffic between the web library and the Zotero servers. Are you able to edit fields, such as the…
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Could you please describe the exact steps that result in this problem, and also provide a screenshot? Normally, after clicking "Add Note" button, you should be able to edit the newly created note immediately. Also, are there any errors in the browse…
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In the web library, you currently need to scroll down to the bottom, select all items with shift-click, and press "Delete Permanently" button in the toolbar to empty the trash. However, I’d recommend emptying the trash with a desktop client where po…
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Should be fixed in Zotero 8.0.1
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Thanks for the report! I was able to reproduce this - it is actually caused by a citation style with a very long name being installed on your system and not on the other one, hence the difference between yours and your colleague’s machine. We will …
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You should update your Zotero; version 6 may no longer sync correctly. Also, you’re at the online storage limit, so some files won’t be uploaded even after the update. This only affects file attachments; all your items and collections should sync co…
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This feature in Zotero 7 can be disabled using the “View → Use Dark Mode for Content” menu option. In Zotero 8, it has been replaced with a different approach; see https://www.zotero.org/blog/zotero-8/#reader-appearance-panel-with-theme-support
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Actually, based on the screenshot, I gather these were symbols like ☼ and ☁. We will tweak the code to match these correctly, as it did before.