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Sorry, importing from a file is not supported in the web library yet, but it is planned. The web library offers a smaller set of features than Zotero; see web vs. desktop.
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This is very unusual; somehow, your installation with admin privileges failed to complete, even after a reboot. We will see if we can address this in a future release. For now, if you remove the entire "C:\Program Files\Zotero\" directory and run t…
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Just to clarify: you're using the Zotero app downloaded to your MacBook, where, in the Preferences window under the "Sync" section, you're entering your account details to set up sync, and that doesn't work? When you go to zotero.org login page in …
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Zotero desktop is not working due to Error Message "Firefox - Couldn't Load XPcom". So my only solution is Zotero web. Try downloading Zotero from https://www.zotero.org/download/ and reinstalling. Zotero Web has been very difficult with uploading f…
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This is definitely not expected behavior. In Windows Task Manager, is the value for "disk usage" really high for the Zotero process? (To use ~1GB per minute, it must consistently be above 17MB/s.) Does this happen with all plugins for Zotero disa…
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In the Zotero desktop app, you can rename an attachment from the info pane: https://s3.amazonaws.com/zotero.org/images/forums/u3978561/h8sae3be8ezh3mpgke5j.png The upper arrow points to the attachment title, and the lower one is for the file name …
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We’ve deployed a new version with multiple accessibility improvements, including a border around the main search input and adjustments to colors to meet WCAG 2 AA requirements.
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Thanks! The location you've listed is selected by the installer if it's running without admin privileges. I'd expect the installer to be able to upgrade. Could you confirm a few more things for me, please: When you run the installer, do you see a di…
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@ellinghamso To help us investigate this problem further, could you please provide us with the following information: Can you confirm that you're running the latest installer from the download page? The installer name should be "Zotero-7.0.9_x64_s…
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The first screenshot you provided is from the web library, with the UI optimized for a touch device. The second is from the Zotero desktop application, which you install on your device. Is it possible that, previously, you were using Zotero on your …
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The web library stores its configuration locally in your browser. This means that when you revisit using the same browser, it should automatically sort by the column you last selected.
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Could you please post a screenshot and explain what steps you're taking that used to work but no longer do? The last update to the web library was deployed on 4th October, so if something changed last week, it's likely related to a change on your e…
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I assume you mean the border of the search input field when it isn't focused, as well as the placeholder/prompt text within the search box, since the actual text that users input is black on white. We can't make the placeholder darker because its s…
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No, sorry, only members of your group will be able to access these files. There's no public file sharing in Zotero (except for "My Publications" in personal libraries, but that typically won't preserve the annotations).
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The web library cannot import from a file yet, but this feature is planned. In the meantime, you'll need to use Zotero installed on your computer. For a general list of limitations in the web version, please see: Web vs. Desktop
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1. You can try downloading the latest version from zotero.org to do the upgrade 2. The generated file name seems correct. You can configure it in preferences, see: https://www.zotero.org/support/file_renaming 3. You can collapse the the item so that…
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The installer filer that you downloaded from zotero.org contains the exact version number. How do I remove the target directory I see nowhere for this to be possible You need to find the location where Zotero is installed, one way to do it, is to ri…
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Could you please let us know what exact version of Zotero were you trying to install? There was a bug related to upgrades on limited access accounts prior to version 7.0.7. The posted screenshot is too small, so I can't see the message clearly. I a…
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Support for the reader in the web library was added shortly after it was introduced in Zotero itself, and it currently supports the majority of features, including adding annotations that are seamlessly synced. Supporting plugins in the web version…
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I can see now that this was in Safari 15, which unfortunately is too old to support the reader. In the upcoming release of the web library, we will display a relevant message (as we currently do for Safari 14 and older). To access the reader in the…
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Could you please navigate to the web library, open your browser's console, run the following code, and paste the output here? localStorage.getItem('zotero-web-library-prefs') Afterwards, you can run the following code in your console to reset all …
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Please manually remove the directory where Zotero is installed and run the installer for Zotero 7 again. We hope to have fixed this problem with the installer in the most recent version, which is being released now.
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In the reader (e.g., when reading a PDF), you can choose to disable dark mode for the document's content from the menu bar (View -> Use Dark Mode for Content). Is this what you're looking for?
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If citations were originally created in Mendeley Desktop, and assuming you're using a relatively recent version of Zotero with either Word or LibreOffice integration, the citations should be re-linked to the imported items, provided the import was d…
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It's not currently possible but planned. For now, please use Zotero (desktop application). The web library does not offer the same functionality as Zotero. You can see other limitations listed here: https://www.zotero.org/support/kb/web_vs_desktop
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Download the installer from zotero.org and run it as an administrator (right-click the icon and select "Run as Administrator" from the context menu). If that doesn't help, or if your configuration does not allow running it as an administrator, dele…
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There is an option to hide the "Duplicate Items" and "Unfiled Items" from the context menu. To display these again, use the library's context menu. I don't see the point of hiding a collection in a library. If you want to reduce clutter, consider c…
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All of the text is being put into the title rather than just the first line as in the local version. It seems that the way notes are presented in the items table differs slightly between the web library and Zotero. We will fix this so that what you …
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I have been working in the Web Library because tags are not synching between the local and web DBs. There was a rather long exchange in the forum which seemed to admit this was a problem in the context of bulk tagging I'm not sure which thread you'…
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Please note that we cannot offer support if you modify the database using external software. Additionally, you should always close Zotero and make a backup before attempting any modifications. I advise anyone reading this thread to check this artic…