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As explained above, this is not supported in the web library. In the desktop client, on Linux, Shift+drag works, but there is no visual feedback to indicate the different behaviour when the Shift key is pressed or released (we will see if we can im…
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The Shift+drag behavior to move items is a feature of the desktop client -- the documentation describes desktop behavior and doesn't apply to the web library. In the web library, drag-and-drop always adds to the new collection, not moves. This is a…
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Thank you for the report! This does not work as expected in the current version of the web library, but will be fixed in the next release.
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The per-library file renaming settings introduced in Zotero 9 apply to group libraries -- separate libraries, usually shared with others, where the group admin can configure a renaming rule for the group. They don't apply to different collections wi…
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The Config Editor button is at the bottom of the Advanced tab in Zotero's preferences.
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Please backup your DB before proceeding. Batch editing via console script is dangerous. I've tweaked the code to get all the items and filter for ones that have empty fieldName. I've also added pretend. When pretend is enabled it only prints TITLE…
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The web library doesn't need sync -- it fetches data directly from Zotero's servers as you navigate, loading just the items and collections you open. With library editing restricted to admins and file storage disabled, group members can: - Browse a…
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Thanks for reporting. We will improve the detection to exclude ®, © and ™.
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If two individuals in the group had different custom filename formats specified, with continuous renaming in place, the filename would change constantly when members introduced changes to the metadata. Therefore, custom filename formats must be sync…
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As explained in linked thread (https://forums.zotero.org/discussion/comment/508370/#Comment_508370): Group libraries don't yet support custom filename format templates. It will be configurable by group admins in a future update.
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If you can wait -- a batch editing interface is in the works and is coming to Zotero in the near future, but we cannot commit to a release date. If you want it fixed now, the JavaScript snippet that you linked to is your best bet. And correct, you …
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For files that appear on one device but not another, please follow the steps in the KB article: Files Not Syncing
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The Zotero web library is a companion tool for an existing library -- it lets you browse and add items but doesn't provide the full Zotero experience (no word-processor integration, no connector, etc.). For learners, the recommended path is to ins…
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File renaming in group libraries still works in Zotero 8, it just uses the default template rather than any custom one you've configured. Support for custom renaming templates in group libraries is being worked on and will be available in a future v…
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S3 returned 0 for 2/JEVFDHK8 -- retrying download This means Zotero is trying to download one of your attachment files from its cloud storage, but the connection is interrupted. This is a network-level block, not a missing file. Zotero retries and h…
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Please follow the steps in Changes Not Syncing on the affected co-author's computer.
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This is most likely problem on your end. Here are a few things to try: Check your Downloads folder — the file may have downloaded silently without a prompt.Check for a popup/download blocker — your browser or an extension (like an ad blocker) might …
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This issue has now been resolved, thanks for reporting it!
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Group libraries don't yet support custom filename format templates. It will be configurable by group admins in a future update. So for now, group libraries always use the default filename format regardless of what you've set in preferences (which i…
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To answer your questions directly: Is it safe to delete local files from within the Zotero client? No -- deleting files from inside Zotero will sync the deletion to the web library and remove the files online too. You need to delete them via your op…
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We will fix this, thanks for letting us know!
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Thank you for coming back to me! I can see the problem occurring in Firefox, we will investigate.
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Actually, the template for file renaming is synchronised across devices. Currently, only Zotero for desktop makes use of this -- mobile versions and the web library will not.
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To help us investigate further, could you provide two pieces of information? Does the same issue occur in the Zotero desktop client? Specifically, if you open the same PDF in the desktop client and try to search (Ctrl+F), do you see the same problem…
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It’s the latter. The documentation specifies exactly which parameters can be used with which variables.The logic for firstCreator is the same as the “Creator” column in terms of how the value is determined, but that does not mean all creator-relate…
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File renaming and export are two different features in Zotero. {{citationKey}} is a variable available in the file renaming system. If a citation key is set for an item, and your renaming template includes {{citationKey}}, it will be correctly used…
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It isn’t possible to drag files directly into My Publications. You’ll need to create a regular item in your library first (with the PDF attached), and then drag the item itself, not the file, into My Publications. That will trigger the short wizard…
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Thank you for reporting the issue. Could you please provide some additional context for this error? 1. Does this happen every time you load the web library, or did it only happen once? 2. Does the problem occur if you click the "Web Library" link i…
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Greyed-out files have never been synced from wherever you added them (e.g., desktop Zotero on your computer). You might have reached your file quota, or files didn’t sync for some other reason. See https://www.zotero.org/support/kb/files_not_syncing.
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There is a cog icon in the top-right corner that opens a dialog where you can set UI Density to either “Touch” or “Mouse”. The latter will force a desktop version on a touch device. This setting is stored locally in your browser, so it should persis…