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Could you please let us know what exact version of Zotero were you trying to install? There was a bug related to upgrades on limited access accounts prior to version 7.0.7. The posted screenshot is too small, so I can't see the message clearly. I a…
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Support for the reader in the web library was added shortly after it was introduced in Zotero itself, and it currently supports the majority of features, including adding annotations that are seamlessly synced. Supporting plugins in the web version…
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I can see now that this was in Safari 15, which unfortunately is too old to support the reader. In the upcoming release of the web library, we will display a relevant message (as we currently do for Safari 14 and older). To access the reader in the…
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Could you please navigate to the web library, open your browser's console, run the following code, and paste the output here? localStorage.getItem('zotero-web-library-prefs') Afterwards, you can run the following code in your console to reset all …
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Please manually remove the directory where Zotero is installed and run the installer for Zotero 7 again. We hope to have fixed this problem with the installer in the most recent version, which is being released now.
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In the reader (e.g., when reading a PDF), you can choose to disable dark mode for the document's content from the menu bar (View -> Use Dark Mode for Content). Is this what you're looking for?
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If citations were originally created in Mendeley Desktop, and assuming you're using a relatively recent version of Zotero with either Word or LibreOffice integration, the citations should be re-linked to the imported items, provided the import was d…
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It's not currently possible but planned. For now, please use Zotero (desktop application). The web library does not offer the same functionality as Zotero. You can see other limitations listed here: https://www.zotero.org/support/kb/web_vs_desktop
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Download the installer from zotero.org and run it as an administrator (right-click the icon and select "Run as Administrator" from the context menu). If that doesn't help, or if your configuration does not allow running it as an administrator, dele…
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There is an option to hide the "Duplicate Items" and "Unfiled Items" from the context menu. To display these again, use the library's context menu. I don't see the point of hiding a collection in a library. If you want to reduce clutter, consider c…
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All of the text is being put into the title rather than just the first line as in the local version. It seems that the way notes are presented in the items table differs slightly between the web library and Zotero. We will fix this so that what you …
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I have been working in the Web Library because tags are not synching between the local and web DBs. There was a rather long exchange in the forum which seemed to admit this was a problem in the context of bulk tagging I'm not sure which thread you'…
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Please note that we cannot offer support if you modify the database using external software. Additionally, you should always close Zotero and make a backup before attempting any modifications. I advise anyone reading this thread to check this artic…
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I meant the installer you've downloaded from https://www.zotero.org/download/, most likely called "Zotero-7.0.5_x64_setup.exe"
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Could you please try right-clicking on the installer and selecting 'Run as Administrator'? It might ask you to enter the admin user's password. If this helps and Zotero installs correctly, please let us know.
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An alternative to consider is creating a private group library with file storage, joining it from both accounts, and dragging items and notes via the group.
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You shouldn't use export for backup purposes. See https://www.zotero.org/support/zotero_data#backing_up_your_zotero_data
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You're using the web library. The "Preferences Window" is only available in Zotero, the desktop application, which is also the primary way to use Zotero. You can download it here: https://www.zotero.org/download/ Afterwards, you can set up syncing…
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Sorry, it's not possible to use WebDAV in the web library. Your files are stored on your WebDAV servers, and the web library does not have access to them.
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Unfortunately, there is currently no functionality to perform multiple replacements on a single field, but we're considering various options for implementing this in the future. For your specific problem, wouldn’t it be more feasible to edit the it…
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Thanks for the report, we will fix this.
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If you're referring to the new file renaming functionality in Zotero 7, then the {{ journalAbbreviation }} field can be used in the filename template. As long as your metadata contains this information, file renaming will use it.
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As explained in the file renaming documentation, replaceFrom uses regular expressions to perform the replacement. Therefore, "['f', 'a', 'e']" means match a single character present in the list below, and that matched value is being replaced with th…
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The following template should be close to what you're looking for: {{ if {{ authors match="[^,]+,[^,]+,[^,]+" }} }} {{ authors max="1" suffix=" et al._" }} {{ else }} {{ authors join=" and " suffix="_" }} {{ endif }} {{ year suffix="_"}} {{ title }…
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Settings -> Sync -> Show Reset Options (at the bottom, you might need to scroll to see it)
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I'd move the opening bracket from suffix on authors to prefix on year. This makes more logical sense and also fixes cases where the date field is empty. I've tested the exact code you provided and couldn't identify the problem with having one or fo…
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If it's just the file that you don't see (but the Zotero item changes sync correctly), please see: https://www.zotero.org/support/kb/files_not_syncing If no changes sync, please follow these steps: https://www.zotero.org/support/kb/changes_not_sync…
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When you run the installer and are asked the question shown in your screenshot, choosing "No" should delete the entire folder where Zotero is installed (or display an error message if that's not possible). I'm surprised that, in your case, nothing h…
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Sorry, just to clarify: I meant running the installer, not the Zotero program. You can download the Zotero installer from https://www.zotero.org/download/.
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Did you try to run the installer again? If it displays a similar dialog, choose "No" and let us know if that helps.