redshield
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The Add-ons control on the Toolbar menu drop-down does not work to access the Zotero plugins (MS Word, Zotfile, Report Customizer, etc.) Likewise, the Timeline feature doesn't work. Both have been a persisting problem since we switched to the 6.x b…
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I also am unable to use the Zotero Customizer plugin v5.0.38 to modify Zotero Reports as the purpose of the plugin, dating back to installation of initial beta version 6 and persisting as a unresolved problem with the latest update version 6.03-beta…
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Ten-four. Muchos gracias for your assistance.
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Happy to report both the current Zotero Report Customizer and Zotfile plugins installed upon reopening Zotero. Hopefully more will be updated by their contributors. As an indirectly related question, is the over-sized dimensions of the Add-ons Man…
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Affirmative - deleting the existing extensions.json, restarting Zotero and installing the Word plugin via the Preferences corrected the problem. But I'm still not able to install any of the extension plugins currently listed on the Zotero website…
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Yes, prefs.js lists user_pref("extensions.zoteroWinWordIntegration.version", "5.0.19.SA.5.0.95.1").
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The install.rdf lists the Word plugin correctly as version "5.0.19.SA.6.0-beta.1+c6d03753f" but the extensions.json file in the Profile folder lists version "5.0.25.SA.5.0.96.3." The extension folder is missing entirely.
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Report #2135349472 Reinstalled executable version of Zotero-6.0-beta but still unable to update Word plugin and any other plugin extensions as "incompatible" with current beta version. What next step do you advise to troubleshoot the problem? My …
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10-4. And thanks again.
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Will do, though should the existing Zotero program folders and data directories be removed first? I originally downloaded the 5.x-beta zip version to avoid overwriting the primary release installation, and the latest autoupdate to 6.0-beta might ha…
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Thumbs up! Deleting addonStartup.json.lz4 restored the Addon Manager. What, though, would cause the error message "Zotero Word for Windows Integration is incompatible with Zotero 6.0—beta.1+c6d03753f" ? I deleted the extensions folder containing …
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Yes indeed. Report #771773903 is enroute.
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No go (dammit). I deleted the extensions folder, extensions.ini, and extensions.json; then restarted Zotreo but the "Addon Menu" still does not open the "Addon Manager" to enable reinstalling the plugins. What is the potential downside of removing…
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Dan, the error I'm referring to is the failure of the "Addon Menu" as shown in this screenshot (https://upload.wikimedia.org/wikipedia/commons/f/f6/Zotero_Add-ons_Manager_menu_item.png) to open the "Addon Manager" as shown in this screenshot (https:…
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Dan, I already reset the styles preference and all other user preference to the default settings. The persisting problem is that the Addons menu does not function as a dropdown control for the display, removal, and update of the plugins. What could…
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RE: Report # 226418568 The Preference settings for style and Style Manager reappeared after OS reboot (Win 7 x64) but the Plugin drop-down menu remains nonfunctional and the Timeline no longer works. The Error Console identifies a problem with the…
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Dan, the plugin options accessed via the toolbar menu is empty other than the message "You haven't recently updated any add-ons. Check For Updates." Re-installation of any of the .xpi plugins listed on the Zotero website (e.g., Zotero Report Custom…
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Report ID: 2020763246 - no errors, following deletion of Firefox cache and reboot of Win x64. Thanks for your assistance, esp. on 4th of July (such as it is . . .)\ -Frank
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Report ID: 1275311614 is Zotero running moving the extension file + folder to the desktop. Also, what I'm seeing is the standard Zotero GUI. All other menu option work normally except add-ons, Reports, and Timeline.
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How can I disable and/or update the extensions in the Stand-alone without access to the Add-ons vial the Tools menu ?
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Report ID: 1712056511 is Zotero running in Safe mode. The menu option for Add-ons is greyed-out in both modes.
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Report ID: 1370943510 (duplicates earlier reports submitted w/o providing ID, sorry). Thanks again.
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Experiencing same problem using Zotero 5.0.73 (Windows) on Firefox 60.8.0esr x32. Please advise.