Upgrade Storagedrschumi
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- drschumi
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Is there any news on how to avoid this (the thread is from 2009/2010..)? Its unfortunately still happening and the workaround is time consuming.. Any chance to change the search engine in which the metadata is looked up?
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OK, I reinstalled Firefox completely, and this seems to have done the job, issue solved. Note that resetting alone did not help! Make sure that you manually delete or rename all remaining Firefox folders after Firefox deinstallation before starting…
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I tested with a new Zotero profile first without syncing. Did not try the standalone yet, but I suspect it should work, as the issue seems to be with Firefox. I now created a new temporary user account on Windows: If I run Firefox (the one instal…
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OK, thanks. I have tried almost everything you mentioned, no security software, my Firefox is the bare, naked one, no other add ons or plug ins activated other than Zotero :-( I will keep you updated...
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OK, now I reseted Firefox, reinstalled Zotero (the current Beta Version, though which I need for an issue with filename length)+ the Word plugin. No sign of the "Z" anywhere in Firefox even after several restarts of Firefox andthe machine, no way to…
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Yep, saved the previous Firefox profile file, just in case..
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Thanks for the help. No, only one Firefox running :-( OK, I think I will bite the sour grape and reset Firefox. I will keep you posted on the outcome! Thanks!
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Bad news. After restarting my system this morning, the problem is back, but different: I see the "Z" icon in the upper right part of the screen and when I click it, the browser pane appears in the lower part of the screen, but its completely empty?…
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OK, solved it! Here is how: Reinstalled Zotero after killing all the files relating to extensions in the Firefox profile folder - Type "about:support" in the Firefox command line, there will be a link to the profile folder. You might have to ch…
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OK, tried all that, no luck. Toolbar customization was the first thing I tried. No sign of the icon or any other indication of Zotero on the browser surface despite the fact that it is running (I can cite in Word documents..). Also tried to reinsta…
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OK, I will do that and let you know if it helps :-)
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Hi, No, just the plug-in for Firefox, no standalone. No, Zotero does not show in the tools menu of Firefox. No other new add ons, have all been there for ages. Have disabled them, no change. I have tried the restart of both Firefox and the Compute…
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Hi, Thanks for the advise, tried all that, no luck! Any other suggestions? Thanks
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Thanks for the help! The 4.0 beta version sorted the issue, smooth syncing! Have a nice day!
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Hello, Same problem here "The file 'C:\Users\##my username##\AppData\Roaming\Mozilla\Firefox\Profiles\rkqlqu9p.default-1414840171976\zotero\storage\78NGIA2W\Is the haematopoietic effect of testosterone mediated by erythropoietin The results of a c…
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Great! Thanks so much for your help again, many of my fellow researchers in the area have been waiting for this :-)
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Thanks a lot! I really appreciate your help on this!!
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Thanks for the good advise! Upgraded everything, seems to run smoothly now, only the non-stop turning sync arrow already described by other users, but function ok. Will also shift Zotero data directory back from Dropbox, copied it "by mistake" wi…
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Hi zini_s, I understand your frustration, I was in a similar situation, as you can read from my previous posts. After having given up on the topic and having changed the citations in my document by hand (!), I realized some days ago that Zotero is…
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After several weeks of trouble (sometimes the issue was present, sometimes it was not, sometimes I could bypass it with using above strategy (using old citation dialogue)), I finally decided to reinstall MS Word on my system (Windows 7, 64 bit MS Of…
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Hi Simon, Thanks for the comment. Interestingly, the new tool works now, too. I tried everything the last days on this problem, uninstalled + reinstalled the plug-in, new documents, old documents, .doc format, .docx format..etc., No communic…
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++UPDATE++ I tried several options to avoid the switch of MS Word from the Click to run to the MSI mode with all the problems described by previous posters for above problem and noticed that using the "classic" option for the insertion of referenc…
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Same problem for me. Zotero Word 2010 plugin stopped working after 2 months of good service giving the error code: zoteroWinWordIntegration Exception... "Could not find a running Word instance." code: "0" function: "zoteroWinWordDocument::ini…
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Yes, it was very unusual. I cleared everything and deleted the directory+file that was apparently causing the sync problem in the storage directory on both computers, checked on the zotero server, emptied the cache of the browser, cleared the sync h…
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OK, now I tried on the other computer. Sync didnt work, but as soon as I emptied the Trash, there wasn´t any problem anymore. So its like in real life: Trash causes problems!
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Ha, now I found (at least a part) of the solution! I emptied (in that order): 1-cache in Firefox -> no effect 2-snc history in Zotero -> no effect 3-TRASH in Zotero -> WORKED! So apparently, Zotero tried to rewrite the direc…
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OK, this is the ID of the "normal" snyc error I get after a few seconds when I hit the sync button: 1503004936 Thanks !
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OK, sorry , new try! Debug ID D673748173 I now made sure the file not found error is there... This is just on one computer. The other one does not give an error message. I can see the files I uploaded from this computer on this compute…
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I have now checked the other computer: It reports an error (Error ID 1501594708) for being unable to write a file to a storage directory. I have then checked: The file that cannot be written does not exist in my library at Zotero.org, I have dele…
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Here is the Debug ID after the Reset: D2081365044 Thanks !