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The directory may well be called Program%20Files in Firefox, due to something weird Microsoft does to localize directory names in Windows. You should be able to reach these paths in Firefox; you can start from file://C:/ in the URL bar, and navigate…
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Do you still get the same message if you run bash -c "echo 'OpenOffice addCitation' > ~/.zoteroIntegrationPipe" If so, try (again in the Terminal) ls -la ~/.zoteroIntegrationPipe and post the output here.
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I'm not exactly sure how that could have happened, but try typing the following command into the Terminal sudo rm ~/.zoteroIntegrationPipe When prompted, type your password and click return. After you restart Firefox, things should work properly aga…
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You won't lose your library by reinstalling Zotero, although I'm not certain it will fix your problem. Can you post the report ID here (after trying to sync again)?
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If you're getting this error on OS X, open /Applications/Utilities/Terminal and, in the window that opens, type bash -c "echo 'OpenOffice addCitation' > ~/.zoteroIntegrationPipe" and press return. That might let you add a citation, an error might…
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This is what I was asking for, but these paths are definitely not right. I'm not sure how you ended up with them, but the standard paths are Java UNO Runtime Directory: file:///C:/Program%20Files/OpenOffice.org%203/program/ soffice Executable Dire…
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What are the paths in the Zotero OpenOffice Integration preferences (Tools->Add-ons->Extensions->Zotero OpenOffice Integration->Preferences)?
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There won't be a 1.0.11, but this is already fixed in the 2.0 betas.
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Okay, I see that now. Those field codes both look fine, and "The server threw an exception" probably indicates some underlying issue in Word that's being triggered. Have you already tried restarting your computer? If so, if you can send the smallest…
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Gal, are you having issues with the Word plug-in, or only sync? If you are seeing a Word plug-in error, you'll need to trigger it again and then generate another Report ID.
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What version of Word are you running?
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Is Zotero installed and enabled? If so, what version is installed?
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Can you generate a report ID after reinstalling MacWord components?
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If you're using Word 2008, try deleting Documents/Microsoft User Data/Word Script Menu Items/Zotero. Alternatively, try repairing permissions on your hard drive. If that doesn't work, post the whole error message you get upon install here.
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This issue is almost certainly related to Microsoft Application Virtualization. I'm not sure what configuration options you have, but for Zotero to work, it must be possible for Firefox to automate Word using OLE automation. From the looks of it, th…
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Where is Office installed? If it's not installed in /Applications/Microsoft Office 2004, try moving it there. If it is, then something else is wrong and we'll need to do more troubleshooting.
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I can't say how this happened, but try rebuilding your Launch Services database.
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It looks like you don't have access to your Word Startup directory. Make sure you have access to this directory (you can open it by going to Start->Run and typing %AppData%\Microsoft\Word\Startup). Alternatively, you can try changing the Startup …
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On a Mac, you should be able to choose "Remove Field Codes" from the script menu. Alternatively, you can follow the Zotero 1.0 instructions above, but press the Command (Apple) key where you would otherwise press the Control key. If all goes well, …
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If you're using Zotero 2.0, click the link button in the toolbar and confirm that you want to remove field codes. If you're using Zotero 1.0, you can perform the equivalent action by selecting your entire document (Control-A) and then press Control-…
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This looks like it's a 10.4-specific issue, but it will be fixed in the next update.
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We'll see what we can do.
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What happens if you click Firefox in the Dock to bring the dialog to the front instead of minimizing the Word document?
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This isn't likely to be related to the update. Does this happen in a new document? Does it happen if you restart your computer?
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What version of Mac OS X do you have?
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Please provide a report ID.
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cplong, can you give a report ID?
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ashforma, our last updates to both the Mac and Windows plug-ins were more than two weeks ago. If it was working this time last week and then stopped, I think you probably made a change to your configuration but didn't realize it. We'd be happy to he…
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Hmm, what happens if you give the /usr/lib/ure/share/java/ directory a try? The jar files themselves apparently care about which path they're loaded from (or else we'd bundle them with Zotero, and avoid this mess).
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That error is actually different: java.security.PrivilegedActionException: java.security.PrivilegedActionException: java.lang.reflect.InvocationTargetException' when calling method: [nsIFactory::createInstance]" which isn't supposed to happen with t…