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The latest version of Zotero WinWord Integration supports 64 bit Word.
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This is a result of the way OpenOffice.org does things, and there's nothing we can do about it. However, if you don't move the cursor after you add a citation, you shouldn't be in the field, because we implement a workaround for this. If you move th…
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I haven't seen this before. Is this new after upgrading? (If so, do you know what version of PythonExt and Zotero MacWord Integration you had installed previously?) Have you tried disabling all extensions but Zotero, Zotero MacWord Integration, and …
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http://www.zotero.org/support/changelog
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This is almost always a Java problem. Are you sure that you have Sun Java installed and have selected it as the default plug-in (see here)? IcedTea Java, which comes with Ubuntu by default, works for most sites (including the Java tester), but the n…
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On OS X, EndNote uses private interfaces to Word that aren't available to Zotero, which is why Zotero is significantly slower. (We have tried to contact Microsoft about using these interfaces on several occasions, but they have yet to respond.) As f…
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Is Firefox actually crashing, i.e., closing on its own? If so, do you see a pink rectangle at javatester.org?
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Did you try this? http://www.zotero.org/support/word_processor_plugin_troubleshooting?s[]=error#openoffice_plugin_crashes_firefox
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The OpenOffice plug-in does not directly issue any SQL requests at all. It is a Firefox extension that implements a set of interfaces (see zoteroIntegration.idl). When you click a button in the OOo toolbar, it tells Firefox to connect to OOo to get …
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These instructions should help.
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jayds1954, there are no Zotero-related errors in your error report, but I would guess that you're probably experiencing this issue and not the one above. We would like to fix this, but so far we have been unable to reproduce it. The only clear solut…
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What happens if you add <key variable="citation-number"/> to the end of your bibliography section?
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"The server threw an exception" and "Unspecified error" indicate that Word experienced some sort of error, but can't report why. There is a small chance this bug is fixed in the WinWord Integration 3.0 Branch XPI, although if you try this you should…
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This is usually caused by index fields in your document that have a field code with no associated text. The easiest way to resolve the issue is to install the WinWord 3.0 branch XPI, which should fix this problem. If do this, make sure to back up y…
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Can you provide a report ID?
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How many people are there at your university? If Google Scholar detects a number of requests in excess of what a single person would make coming from a single computer, it locks it out. (This is the reason for the issues with the Retrieve PDF Metada…
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Oddible, Zotero only sends requests to Google Scholar if you retrieve PDF metadata. The likely problem is that your university's proxy is getting locked out of Google Scholar. If you disable transparent proxy redirection in the Proxies section of th…
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Try the steps here and see if any of them resolve your issue.
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mscmilan, Windows XP doesn't have UAC, so that rules out one potential cause of the problem. I'm still trying to figure out other possibilities. GuyBCool, your problem is completely different from what's described here, and is again something that …
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ariek, the same issue you are having is described in this thread, although we are still trying to figure out what's causing it. While I hope that I can eventually track it down, I can't reproduce it on any Windows systems with Word 2010 that I have …
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If you disable User Account Control and restart, do you have the same issue? (You should turn it back on once you test.)
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Are you using bookmarks? We should probably provide a more useful error message, but items saved with Fields (Word) or ReferenceMarks (OpenOffice.org) aren't cross-compatible between Word and OOo. Bookmarks are supported in both.
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Those should be the correct paths if OOo is located in the Applications folder, so there is another problem here. Try closing Firefox, deleting compreg.dat, xpti.dat, and pluginreg.dat from your Firefox profile, and then opening Firefox again. If …
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Have you tried restarting Word? Do you have a non-English version of Word?
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Please provide a report ID, along with the full text of the error message you're getting.
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Can you back up your Zotero data and try the Zotero 2.0 Branch XPI? If that doesn't work, generate another Report ID and then go back Zotero 2.0.3.
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Unfortunately, this information isn't quite enough. Basically, Zotero needs some way to know which part of the URL is the host being proxied and which part is the proxy server. For a URL like http://0-www.google.com.au.alpha2.latrobe.edu.au/search?q…
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We are not really sure what could be causing this issue (and we are unaware of anyone else experiencing it), but there are a few things you can do that might help track it down. First, you could ensure the permissions on your Firefox profile direct…
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Does this happen if you create a new document?
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You should be able to do this by clicking the magnifying lens in the Zotero pane and defining an advanced search that matches any of several tags. You can also save the search.