Comments

• You can drag multiple items onto a tag in the tag selector to add the tag to all of them.

  in Tagging multiple items at once Comment by Simon April 20, 2011
• As far as I can tell, that add-on doesn't work with Firefox versions newer than 3.0b3, which is three years old and not compatible with Zotero 2.1.

  in Incompatibility between Zotero and Firestox Comment by Simon April 20, 2011
• Save as a .doc when working with it, although I'm not sure if it will help. The data in the file doesn't seem to be recoverable. This page indicates that this is a Word 2011 issue with no known cause. There is also a long thread on the Microsoft fo…

  in Zotero ruined my file!! Comment by Simon April 20, 2011
• I'm now leaning toward the latter possibility (Word corrupting the document during saving), since there's no way Zotero could have modified your unopened temp file. If you can reproduce it reliably, we can try to report it to Microsoft. I'll also lo…

  in Zotero ruined my file!! Comment by Simon April 20, 2011
• Strangely, I can't reproduce this on my machine with OS X, but I'll try on Linux.

  in Zotero Crashes when importing from Philpapers Comment by Simon April 20, 2011
• It's pretty difficult to imagine Zotero doing this on its own, although it's possible that Zotero could trigger some sort of Word bug that would cause this. If you can send us the doc at support@zot...org, we'll see if we can figure out what happene…

  in Zotero ruined my file!! Comment by Simon April 20, 2011
• There information for that item in CrossRef is incomplete. Enter it manually. As far as I can tell, this isn't a systemic issue.

  in Springer link could not save Comment by Simon April 20, 2011
• Simon, can you try generating a debug ID? Unfortunately, the error report isn't giving me much to go on.

  in MacWord 2011 - Unable to add citation Comment by Simon April 20, 2011
• marcelli, you can also try updating your branch build to r9065, as I think I've fixed this, but if you want things to be stable, you should stay on the stable release.

  in MacWord 2011 - Unable to add citation Comment by Simon April 20, 2011
• marcelli, that's a different issue. Try downgrading to the latest stable release (install again from zotero.org).

  in MacWord 2011 - Unable to add citation Comment by Simon April 20, 2011
• I can't save from the journal page either, but saving from the article page works fine for me.

  in Wiley online libiary not working Comment by Simon April 20, 2011
• Either you don't have privileges to remove C:\Users\\AppData\Roaming\Microsoft\Word\Startup\Zotero.dot, or it is in use. Remove the file manually and installation should complete successfully.

  in WinWord could not install！！！ Comment by Simon April 18, 2011
• You have already created a thread. No need to post again.

  in report ID: 1887911281 Comment by Simon April 18, 2011
• Zotero works fine with most proxies. If no website works (including, e.g., amazon.com or other sites that wouldn't need a proxy), try these instructions.

  in No download citation button on search bar Comment by Simon April 18, 2011
• Try reinstalling Zotero MacWord Integration in Tools->Add-ons->Zotero MacWord Integration->Preferences, or, if you are running Mac OS X 10.6, try upgrading to Firefox 4.

  in Help! Word could not communicate with Zotero Comment by Simon April 18, 2011
• Try launching OOo from the command line and see if there is any useful output there. Unfortunately, this sounds like an OOo bug triggered by Zotero, and I'm not sure if we'll be able to fix it.

  in Report ID: 1263651182 Comment by Simon April 18, 2011
• Try following the steps under debugging broken documents. If you can find a problematic citation, please email the citation, along with the reference exported as Zotero RDF, to support@zot...org.

  in Report ID 1573661499 Comment by Simon April 18, 2011
• There are far too many different issues in this thread, and most of them have been fixed, so it's getting closed.

  in Problem with Microsoft Word 2007 citations Comment by Simon April 18, 2011
• Thanks. This will be fixed in the next release.

  in 2.1.6: Translator hangs with Add-on "Update Scanner" Comment by Simon April 18, 2011
• Try disabling all non-Zotero Firefox extensions and see if that makes a difference.

  in MacWord 2011 - Unable to add citation Comment by Simon April 18, 2011
• In what way have you been unable to update? Have you tried removing the Zotero MacWord Integration extension in Tools->Add-ons->Extensions and then reinstalling it?

  in error ID 765412636 Zotero 2.1.6, Firefox 4.0 macword integration problem Comment by Simon April 18, 2011
• You would need to set the value for dom.max_chrome_script_run_time in about:config to a higher value.

  in When generating a biblio. report of everything in my database Comment by Simon April 18, 2011
• Can you provide a report ID?

  in WinWord could not install！！！ Comment by Simon April 18, 2011
• This appears to have been caused by a bug in Word 2004. Under certain circumstances, which you appear to have encountered, Word 2004 apparently returns an incorrect value for the "color index" property of text range. You can try the MacWord Integrat…

  in Command: app(u')... error after inserting a citation Comment by Simon April 18, 2011
• Does this happen in a new document? Can you re-trigger the issue and generate a report ID?

  in MacWord 2011 - Unable to add citation Comment by Simon April 17, 2011
• We have no plans to support Word integration with standalone and 10.5.x. You can use Zotero for Firefox with Firefox 3.6, or upgrade to 10.6 (it's only $30).

  in Mac10.5.8 + Standalone + MS Office 2011 Comment by Simon April 15, 2011
• Are you running Zotero 2.1.6? Can you generate a report ID?

  in Problem with Microsoft Word 2007 citations Comment by Simon April 14, 2011
• Are you sure you're looking in the right place?

  in Word 2011 toolbar not appearing (but works in Word 2004) Comment by Simon April 14, 2011
• This should also be resolved since you updated to Zotero 2.1.5.

  in Months display fine - seasons don't... Comment by Simon April 13, 2011
• If either of you can send a document that's producing this error to support@zot...org, we'll take a closer look.

  in Command: app(u')... error after inserting a citation Comment by Simon April 13, 2011
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