Simon

Those PDFs don't have any OCRed text because they are from 1995. I don't think this is a problem for Nature PDFs from the last 10 years. You can save the metadata using the folder icon in the address bar (although it may take a little to load the l…

in Metadata from Nature won't download Comment by Simon April 4, 2012

Try deleting the locate directory in your Zotero directory and restarting Zotero.

in Can't update Lookup Engines Comment by Simon April 3, 2012

The plugin will work fine with Word 2010 x64. It won't work with Waterfox. Either install the standard version of Firefox or install Zotero Standalone and use the plugin through that.

in Plugin doesn't install: Word 2010 x64 Comment by Simon April 2, 2012

Try these instructions. The error message is different because the plugin has been rewritten, but I think the cause may be the same.

in PythonExt and Firefox 11.0 incompatibility Comment by Simon April 2, 2012

If you quit Word while Zotero is trying to show a dialog box, you'll get that error. If you're sure you haven't changed the citations that are highlighted, would you mind sending a document that reproduces the issue to support@zotero.org?

in error message in word on a mac Comment by Simon April 2, 2012

djpatterson: provide a report ID after retriggering the error. Also, does this happen in a new document?

in PythonExt and Firefox 11.0 incompatibility Comment by Simon April 2, 2012

qenghis: that ProQuest page won't work through a proxy at the moment, because the PDF is on a different domain from the page being saved. However, a workaround for this is next on my list.

in Chrome, Zotero Standalone, and automatic PDF download Comment by Simon April 2, 2012

One post per issue is sufficient.

in Error 1002871670 Comment by Simon March 30, 2012

[JavaScript Error: "value is undefined" {file: "chrome://zotero/content/xpcom/citeproc.js" line: 4480}] I think we've seen at least one other report of this, but I don't remember the resolution. fbennett will need to advise.

in Error ID 750418269 (citeproc-js) Comment by Simon March 30, 2012

Right-click and select "Save Zotero Snapshot from Current Page."

in Question about using the Chrome plugin Comment by Simon March 30, 2012

What versions of Firefox, Zotero, and the Word plugin?

in Word plugin: firefox freezes when trying to access options on the extension page Comment by Simon March 28, 2012

Did you empty the trash in Zotero?

in Storage Comment by Simon March 28, 2012

Can you provide a report ID after clicking the green arrow?

in Can't update Lookup Engines Comment by Simon March 28, 2012

What kind of hardware do you have? I think I may have an optimization that will speed this up a little bit, but probably not by more than a factor of two, which is still going to be slow. The fields are taking 10 seconds to retrieve, and I don't thi…

in Inserting citations is very slow Comment by Simon March 28, 2012

sorex: Neither PubMed nor Web of Science provide PDFs. Zotero can only download PDFs from databases that provide them, which usually means journal websites. Closing this thread, because, while there are probably more PDF-related issues to be found,…

in PDF not automatically downloading Comment by Simon March 28, 2012

Can you reproduce the error again just by unchecking that preference? I don't really understand how this would make a difference, since the code that threw the error above is executed long before any code that depends on that preference.

in Word 2010: Zotero plug-in stopped cooperating with FF Comment by Simon March 27, 2012

http://www.zotero.org/support/word_processor_plugin_troubleshooting#error_inserting_a_footnote_or_bibliography_with_libreoffice_35

in "An error occurred communicating with Zotero" Comment by Simon March 26, 2012

The way to get this included in the main Zotero distribution would be to split up the separate features into separate patches and submit separate pull requests on GitHub.

in Improving BibTeX export Comment by Simon March 25, 2012

Not sure if this will fix it, by try deleting mimeTypes.rdf in your Firefox profile directory.

in not importing citation anymore Comment by Simon March 23, 2012

We've seen one other report of this, but we don't know the cause and we can't reproduce it. You might start by disabling other Firefox extensions, if you have any, and any other software that might change the way windows behave. If any of this helps…

in New dialog box in Word plugin BLINKS Comment by Simon March 23, 2012

What style are you using? Does this happen for any item, or only a specific item?

in Problems with Firefox 11 Comment by Simon March 23, 2012

Can you generate another report ID? I'm pretty sure there should be an error for this, but I don't see one in that report.

in Keeps telling me to close Word and restart Zotero to install plugin Comment by Simon March 21, 2012

Try restarting your computer.

in Keeps telling me to close Word and restart Zotero to install plugin Comment by Simon March 21, 2012

Can you generate a report ID with the new version after re-triggering the error?

in citation roadblocks for mac osx Comment by Simon March 21, 2012

The other thing that you might try is moving the file Library/Preferences/Microsoft/Office 2011/OLE Registration Database to the desktop with Word closed, and then opening Word again. (On Lion and later, you should be able to open Library by holding…