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• You need to install Zotero Standalone https://www.zotero.org/download/ After that, install word extension via Preferences -> Cite

  in Microsoft Word and Google Chrome Comment by aurimas February 12, 2015
• No, you should go through the proxy, which should generally work. The issue is your library's proxy. JSTOR has recently started redirecting users over a secure (HTTPS) connection. Your library's proxy, however, is not configured properly to support …

  in Not Saving Comment by aurimas February 12, 2015
• Works for me. Which OS/Browser/Zotero setup? Dan, can you post some more debug output pertaining to the POST request?

  in OVID not working Comment by aurimas February 12, 2015
• Can you try the following:1. Press Windows key + R and type services.msc and hit enter. 2. From the list of services, double click on Remote Procedure Call services. 3. Change the startup type to Automatic and click Start. 4. Click ok to apply the c…

  in Word freezes after every use of Word Add in until pressing CTRL + ALT + DEL Comment by aurimas February 12, 2015
• Should be fixed now. Update your translators via Preferences -> General -> Update Now. Research notes should import as note attachments.

  in Importing research notes from Endnote to Zotero Comment by aurimas February 12, 2015
• Thanks! I see the problem. Will post back here when this is fixed.

  in Import from Cochrane Central Comment by aurimas February 12, 2015
• Can you provide a specific query that fails to import? I can't reproduce. Also, can you provide a Report ID for a failed import attempt?

  in Import from Cochrane Central Comment by aurimas February 12, 2015
• Dan is saying that you can have each user store files at https://**WebDAV**/*User1/zotero, https://**WebDAV**/*User2/zotero, etc.

  in WebDAV to any folder name Comment by aurimas February 11, 2015
• Are you using Word 2008? If so, see https://www.zotero.org/support/kb/no_toolbar_in_word_2008_plugin

  in Zotero plug in for Word at Mac Comment by aurimas February 11, 2015
• Install Word integration via Zotero Preferences -> Cite -> Word Processors

  in Zotero plug in for Word at Mac Comment by aurimas February 11, 2015
• No, I wanted the RIS as exported by EndNote. The RIS you provided from EndNote doesn't make sense given that the information is entered correctly in EndNote and that the output style is up to date. As I said above, the output style in EndNote places…

  in Importing from Endnote - takes the date accessed as the published date Comment by aurimas February 11, 2015
• Does the record appear correctly in EndNote? What are the Date, Access Date, and Year fields?

  in Importing from Endnote - takes the date accessed as the published date Comment by aurimas February 11, 2015
• The import looks right to me. In EndNote the DA value for Journal Article comes straight from the Date field and the Access Date is placed into Y2. If you're seeing something different, try updating your RIS output style in EndNote to the latest ver…

  in Importing from Endnote - takes the date accessed as the published date Comment by aurimas February 11, 2015
• 4.0.26 is now available

  in [bug] ISI Web of Knowledge records are not saved, but refs citing them are Comment by aurimas February 11, 2015
• DA can be date accessed or just date depending on the item type. Can you provide a sample RIS entry (starting with TY and ending with ER) where you think this is not correct?

  in Importing from Endnote - takes the date accessed as the published date Comment by aurimas February 11, 2015
• Thanks, Dan. That would do it. Pretty sure this would be fixed by https://github.com/zotero/zotero/pull/409

  in Query Limit reached? Comment by aurimas February 10, 2015
• Can you try using Zotero in Firefox and see if that works better?

  in Query Limit reached? Comment by aurimas February 10, 2015
• Are you using Zotero Standalone or Zotero in Firefox? Does the captcha ever work? (e.g. you can enter the captcha successfully five times, but when it asks the 6th time, the captcha is not accepted)

  in Query Limit reached? Comment by aurimas February 10, 2015
• But I would suggest that you start a new thread and describe your problem specifically. We should probably import research notes as standalone notes though.

  in research notes in endnote lost in zotero Comment by aurimas February 9, 2015
• Also, could you please answer adamsmith's questions above When you hover over the URL bar icon in Firefox, does it say "Save to Zotero (Wiley Online Library)" or something else? exactly what message appears? Which Firefox version are you using? (abo…

  in Problem importing cochrane into Zotero Comment by aurimas February 9, 2015
• See above. We would need a debug log to see what's being blocked.

  in "Add Item(s) by identifier" not working for DOI, PMID or ISBN Comment by aurimas February 9, 2015
• Sorry, here are directions https://www.zotero.org/support/debug_output

  in "Add Item(s) by identifier" not working for DOI, PMID or ISBN Comment by aurimas February 9, 2015
• Please submit a Debug log for an attempt to import

  in "Add Item(s) by identifier" not working for DOI, PMID or ISBN Comment by aurimas February 9, 2015
• Try example.com

  in "Add Item(s) by identifier" not working for DOI, PMID or ISBN Comment by aurimas February 9, 2015
• Vancouver in what sense? It typically refers to numeric superscripts as opposed to author-date, so Chicago Manual of Style fits that category. You can try using http://editor.citationstyles.org/searchByExample/

  in Vancouver and citation in the bottom of the page Comment by aurimas February 9, 2015
• Set your Zotero data directory (not linked attachment base directory) to point to the folder you backed up. The setting is on the same preference page.

  in Exporting and then importing ZOtero collection with links to files Comment by aurimas February 9, 2015
• Does the sync arrow (circular green arrow at the top right of Zotero window) spin? Does it stop spinning? Do you get a red exclamation mark? If so, what's the error? If the arrow is not spinning, what happens when you click it? The error above is n…

  in Standalone won't sync to zotero profile: ID 1982642458 Comment by aurimas February 9, 2015
• That error doesn't affect anything (to the best of our knowledge). What exactly is not working? See applicable steps here: https://www.zotero.org/support/troubleshooting_translator_issues

  in Chrome Plug in Problem: ID 1299695460 Comment by aurimas February 9, 2015
• May be related https://forums.zotero.org/discussion/46393/citation-styles-that-include-the-authors-names-freeze-libreoffice/

  in libre office stalls when scrolling over a long note Comment by aurimas February 9, 2015
• We'll fix this in an upcoming Zotero release, but in the mean time you can close Zotero Standalone and just use Zotero in Firefox, which should make this work.

  in [bug] ISI Web of Knowledge records are not saved, but refs citing them are Comment by aurimas February 9, 2015
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