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Sorry for the trouble. We'll look to fix this for the next release of the Connector.
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We have a ticket open for this issue. It's not something that is natively supported by the Firefox platform that Zotero is based on, but it might be easier to tackle this now than it was 2 years ago.
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Do you have an "Edit Bibliography" button in Word? You should reinstall the Zotero Word plugin from Zotero Preferences -> Cite. What version of Word are you running?
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You need to enable debug logging, then refresh the google doc in your browser and attempt to insert a citation, after which you should submit the debug log from Zotero.
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We need a Debug ID that contains an attempt to insert a citation that triggers this behaviour. No need to restart with debugging enabled. Read the linked page for instructions.
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A citation in your document that was previously inserted based on your citation style like "(Smith, 2000)" "[1]" or similar now appears as a single character in your document. If you provide a Debug ID from Zotero for an attempt to cite when this ha…
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You should remove every instance of the bibliography in this document completely and try refreshing again, overriding the lock. The bibliography is likely causing this. Also see Troubleshooting Errors in Word Processor Documents
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Submit a Debug ID from Zotero Connector for an attempt to cite that requires overriding the document lock.
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See Troubleshooting Issues with Zotero Translators
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Remove the bibliography from the document completely and reinsert it.
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What version of Java are you using in LibreOffice? Does this happen with every citation style and regardless of which items you cite? Could you produce a Debug ID reproducing this bug in a new doc?
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What version of LibreOffice do you have installed? Is it from the official LibreOffice website/packages, or a custom bundle from your distro?
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You might need to make a copy of the document into your own Google Drive storage. If it doesn't help see Troubleshooting Errors in Word Processor Documents and maybe Existing Citations Not Detected.
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See Troubleshooting Errors in Word Processor Documents
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This is a Word/Windows bug, you should report it to them, although make sure you are running the latest available versions of both first.
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Could you create a new Chrome user profile and see if it happens there? If it does, could you provide the URLs of the pages that you tested on?
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Does this occur for all papers or only a specific one in your library? Could you submit a Report ID?
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See https://www.zotero.org/support/installation Make sure you install Zotero in the official way. The installation via flatpak is likely to have issues with LibreOffice integration
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See https://www.zotero.org/support/word_processor_plugin_manual_installation
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Check the Word text style formatting settings. Make sure that the style that is used in the paragraph (most likely Body) does not have this kind of formatting set.
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Does this happen on every website? Does it happen if you disable other extensions in Chrome?
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You can type in "p123", "page123", and also do it for other locators such as chapters, lines, etc.
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Due to technical reasons saving item attachments behind proxy with Safari Zotero Connector is often impossible. You should use the Zotero Connector for Chrome, Firefox or Edge.
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Per Dan's comment Existing Citations Not Detected is relevant. Given that the citations are unlinked halfway through the document you should think whether you transfered this document at some point in the past via Google Drive or save it in some inc…
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Sorry, I didn't attach the link for Debug ID. Generally, if it works intermittently for the same doc, we may be unable to help. Some users/system configurations seem to suffer from this sort of thing. If it's a very long document, splitting it into …
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Provide a Debug ID for an attempt to insert a citation that fails. What is the version of macOS and Word that you are running?
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As per my previous posts, this means that something in your system is blocking Word communicating with Zotero. This could be a misconfigured proxy or some security software.
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Follow the Troubleshooting Errors in Word Processor Documents steps. Describe in your own words what you did at each step and what happened.
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Yes, this is a known issue. This is a limitation of LibreOffice, but they've recently added native support for something like this and it is available in 25.8+, see https://bugs.documentfoundation.org/show_bug.cgi?id=45946 You can use the "convert …
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One of the citations in your document have been turned into a single character, most likely a ".". You should find it and delete it manually. If you cannot, try following the Troubleshooting Errors in Word Processor Documents steps.