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We cannot help with Opera since we do not officially support it. It's likely caused by other extensions or some Opera security or privacy feature.
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Please describe your issue in full and what you have tried for troubleshooting so far. What OS and browser?
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Sorry, this is a Google Docs issue that we have reported to them and they said they are looking for a fix. In the meantime go into the Connector Preferences -> Advanced and disable Google Docs Integration v2.
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If you go into Zotero installation folder, is there an `extensions` folder in it? How about a Word and OpenOffice extension subfolders in there? Do those have `chrome.manifest` files? Can you restart Zotero, then go into your profile directory, take…
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Is there any proprietary security software installed on this computer? Can you disable it, restart Zotero and see if it works? If not, reinstall Zotero with the security software disabled and see if it works then?
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@udonna Happy to hear it works. Thanks for working with us through this, we'll have another potential fix suggestion for other Zotero users that might run into this in the future.
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By "reproduce in a new document" I meant can you insert a few citations in a new document and produce a bibliography?
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You're supposed to follow the (8) instruction steps at the top of that page for registry entries, i.e. back up and then delete the Registry folders completely, starting with the Options folder for your version of Word. I didn't recommend reinstallin…
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Restart Zotero and Word. Can you reproduce this in a new document?
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Some users that had similar Word config issues in the past didn't manage to solve them even when resetting word config. Still, it is worth a try, since switching a Windows user account is likely a less preferable option. See https://support.microsof…
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You are running an extremely old version of Zotero. Please update to the latest version and try whatever you're doing again.
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See Reporting Problems
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This is Field Shading, toggled in View -> Field Shading. It's a cosmetic option intended to help discern fields from regular text and will not appear in print.
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Thanks for suggestions @DWL-SDCA, but this is strictly a Word issue here. Word refuses to execute one particular command issued by Zotero. We don't really see this issue from anyone in such a consistent manner as yourself @udonna, but when similar i…
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Thanks for sending the video in, that is helpful. Try disabling all other extensions in Word except for Zotero, restarting Word and inserting the citations that cause issues again. If that doesn't help, it might be worth it to create a new Windows u…
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Yes it does, thanks. I've created a ticket to track this.
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Restart your computer and try again.
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See Troubleshooting Errors in Word Processor Documents
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If you can share with us a document where you can reproduce this issue (which does not rely on switching the citation style from a previous one that uses endnotes), we will look. Provide the precise steps to reproduce the issue along with the docume…
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It would and I don't know why we don't do it. A quick search in the LibreOffice API docs reveals that there doesn't seem to be a way to control that, but the LibreOffice API is kind of complicated and I wouldn't be surprised if it's hidden somewhere.
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Sorry, but citing with track changes enabled will produce these errors. You can notify your colleagues by adding a comment when you change citations, but you should not even be editing or inserting citations with track changes enabled. This doesn't …
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The document you sent us contains multiple places where there are tracked changes that are neither accepted nor rejected. This will cause Zotero issues, especially when tracked changes are in Zotero citations. Disabling change tracking without resol…
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Hi. I looked at your error and it seems there are multiple locations in this document that "break" the new google docs API. We have reported this bug to Google and they said they are looking internally to resolve it. We'd like to share this document…
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Do you see this issue in a new google document? What citation style are you using?
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@udonna Sorry, you didn't mention before that this bug only occurs when trying to switch the citation style. Unfortunately there's currently a bug in the Word plugin where it's impossible to switch from a note style to an in-line style if the citati…
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I don't see this. If you disable all other extensions in Firefox but Zotero Connector, does the issue still occur? Could you submit a Report ID from the Zotero Connector?
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Sorry, we have not seen anything like this before. Could you copy the contents of the developer console after a failed attempt to insert a citation? Then could you temporarily install Firefox and see if you get the same issue there? Also, could you …
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Which document processor are you using? The way to fix this is to remove all instances of the bibliography and reinsert it again.
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The Word version that you are running is not listed on the official Microsoft list of updates so you may be running a Beta or some other non-stable version of Word that might be causing this. Otherwise, can you say how you reproduce the issue in the…
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Open some document in the Google Docs with the Zotero Connector installed and press F12 (or Fn-F12). Developer tools should appear. Switch to the console tab. Are there any errors? Can you copy them and paste somewhere (like pastebin.com) and link t…