Comments

• This needs to be cross-checked across versions of Word. Those guidelines do apply to LibreOffice and Google Docs too though. Google Docs doesn't really have captions, but it definitely causes issues in LibreOffice.

  in Are citations in Word image captions supported now? Comment by adomasven November 29, 2022
• Could you submit a Report ID? Then see Troubleshooting Errors in Word Processor Documents

  in Zotero-Feld-Code beschädigt Comment by adomasven November 29, 2022
• What do you mean by "unificar todas las citas en la referencia". What button are you pressing in Word? You insert citations in text by pressing the Add/Edit Citation button, and you insert the bibliography (reference list) by pressing Add/Edit Bibli…

  in No puedo citar ID 1830756246 Comment by adomasven November 28, 2022
• Please describe in full details what you're doing, what you expect to happen and what happens instead.

  in No puedo citar ID 1830756246 Comment by adomasven November 28, 2022
• @mlannigan You should still generate a Debug ID from Zotero and post it here. Also, please refresh the google docs page, then attempt to insert a citation with Zotero like you did in the video you sent. After the "Please wait" message disappears, pr…

  in Issue Citing in Google Docs Comment by adomasven November 28, 2022
• Word controls formatting for footnotes. This isn't exclusive to Zotero, if you insert footnotes yourself, you will see they are formatted the same way.

  in Too much space between footnote line and first footnote Comment by adomasven November 28, 2022
• Both your version of OS and Word are heavily outdated. When these versions of Word and OS were current, we had many reports like this, but with the up-to-date versions of OS and Word today we don't really get any. We are not sure whether it was Word…

  in Bibliography not generating Comment by adomasven November 28, 2022
• @pablocomo You have a very old version of the Zotero Word plugin back from when Zotero was a Firefox extension. You don't need to install the Word plugin separately anymore, it comes bundled with Zotero, but if you do install an old version, it over…

  in Is 'Zotero Word for Windows Integration 3.5.6 version' supported by Microsoft Office 2016?? Comment by adomasven November 25, 2022
• What are you doing when trying to install and what does the error say?

  in Installation on MacBook Air Comment by adomasven November 25, 2022
• Do you get a crash report from macOS? Could you send it to support@zotero.org with a link to this thread?

  in Problème pour insérer la citation et la bibliographie Comment by adomasven November 25, 2022
• What version of Word are you using? Do you use any security software?

  in Problème pour insérer la citation et la bibliographie Comment by adomasven November 24, 2022
• You will need to describe in more detail what you're doing and what's happening.

  in Error happened when importing 7K+ articles from PUBMED Comment by adomasven November 22, 2022
• We should restart debugging where we left off last year. Send in a video demonstrating the issue. Generated a Debug ID from Zotero that contains an attempt to cite that fails. Try disabling other extensions in Chrome, especially the Google Docs Offl…

  in Issue Citing in Google Docs Comment by adomasven November 22, 2022
• It's most likely the fault of LibreOffice 7.4. You could probably revert LibreOffice versions 5 years back and wouldn't see this behavior with the Zotero plugin, so something in the new version of LO is causing it. Perhaps it's new intended behavior…

  in Odd formatting change in LibreOffice writer - access to older versions of Zotero Comment by adomasven November 21, 2022
• Your shortcut should call ZoteroAddEditCitation. Your shortcut is now the same as clicking the Add Note button in the extension, which is used to insert notes, not items. See https://www.zotero.org/blog/#adding_notes_to_word_processors

  in Add/Edit Citation does not work correctly in LibreOffice Writer when called via shortcut Comment by adomasven November 21, 2022
• I'm afraid not. I imagine the settings of your previous Normal.dotm are stored in your existing documents, which is why they are not fixed.

  in No italics in bibliography. In Word, but not the standard Word styles problem Comment by adomasven November 17, 2022
• Yes. You will have to reset your Word config. Start with renaming your Normal.dotm (to something else, like Normal.dotm.bak) and let Word recreate it https://support.microsoft.com/en-us/office/change-the-normal-template-normal-dotm-06de294b-d216-47f…

  in No italics in bibliography. In Word, but not the standard Word styles problem Comment by adomasven November 17, 2022
• Hm. This is highly unusual. It's most likely something with Word config. The quickest way to test that is to create a new Windows user account and see whether it works there.

  in No italics in bibliography. In Word, but not the standard Word styles problem Comment by adomasven November 17, 2022
• @jvbowler I reviewed the documents you have sent us and I am not seeing any difference between the two, except that the second one contains a bibliography. I inserted a bibliography into the first document, but I didn't see any formatting difference…

  in Odd formatting change in LibreOffice writer - access to older versions of Zotero Comment by adomasven November 17, 2022
• Could you produce a Debug ID from Zotero for inserting a bibliography into a new document with one cited book with APA? Do you get italics in other word processors: LibreOffice or Google Docs?

  in No italics in bibliography. In Word, but not the standard Word styles problem Comment by adomasven November 17, 2022
• Not all citation styles use italics in bibliography, and not for every item type. Try citing a book with APA7. The book title should be italicized.

  in No italics in bibliography. In Word, but not the standard Word styles problem Comment by adomasven November 17, 2022
• Which citation style are you using in Word? What's the full version number of Word? Have you recently installed any new Word plugins?

  in No italics in bibliography. In Word, but not the standard Word styles problem Comment by adomasven November 17, 2022
• Could you submit a Report ID from Zotero? Does it insert properly styled bibliography in a new Word document? If so, see Troubleshooting Errors in Word Processor Documents

  in No italics in bibliography. In Word, but not the standard Word styles problem Comment by adomasven November 17, 2022
• Could you submit a Report ID from Zotero?

  in software crashes when retrieve metadata for PDF Comment by adomasven November 17, 2022
• Could you submit a Report ID from Zotero?

  in Zotero continually crashing Comment by adomasven November 17, 2022
• See https://www.zotero.org/support/word_processor_plugin_troubleshooting#zotero_toolbar_doesn_t_appear If nothing in these instructions help, please fully describe what you've tried and what happened at each step.

  in Word 365 add in not working Comment by adomasven November 17, 2022
• Can you reproduce this in a new document? If you can, make a small sample document and send it to support@zotero.org. Also please clearly describe and post here the steps to reproduce the issue, what you're doing and what happens.

  in Odd formatting change in LibreOffice writer - access to older versions of Zotero Comment by adomasven November 16, 2022
• See Troubleshooting Errors in Word Processor Documents

  in citar en documento word Comment by adomasven November 16, 2022
• Zotero is not able to insert citations into Google Docs in Suggestion mode. We'll add a tooltip to the disabled menu for clarity.

  in Zotero google docs connector trouble when editing in "suggesting" mode Comment by adomasven November 15, 2022
• Your first error report is not appropriate for LibreOffice. The .docx format does not support .odt ReferenceMarks, which Zotero uses to store citations. There is nothing LibreOffice can or should do there. As for your second comment there, you shoul…

  in Copying reference in LibreOffice Comment by adomasven November 15, 2022
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