Upgrade Storageadomasven
About
- Username
- adomasven
- Joined
- Roles
- Member
Comments
-
You should make sure it fixes itself in your larger document too by refreshing. For what's causing it, as I described above, the only known reason would be a cited item URL that contains a quote " symbol.
-
@Metaljisawa Can you confirm that you see this bug in the document that you have shared with us if you got into the Zotero menu and press Refresh? You may get a dialog about a modified citation, you choose "No" in it.
-
Collaborative citing the way you are doing it is supported and generally does not cause any issues. As for your problem, you should remove all instances of the existing bibliography and reinsert it, and see if the problem goes away.
-
Can you provide us a small example of an unconverted document that converts to a wrong form?
-
You likely have a quote " symbol in one of the URLs of your cited items. That's currently the only known reason that would cause this bug. You should fix those items in Zotero and replace the quote symbol with %22, which is the encoded representatio…
-
Restart Word and Zotero. Attempt to refresh the document. Make sure you wait a while. There is not a progress indicator, but Zotero is working.
-
See Existing Citations Not Detected
-
See Troubleshooting Errors in Word Processor Documents
-
You still need to provide more details. Can you reproduce this in a new document? Can you describe step-by-step what you're doing, what happens and what you expect to happen? Provide details about items that you cite.
-
Generally you shouldn't be editing the bibliography manually. Describe in detail what it is that you are trying to achieve.
-
Could you submit a Report ID? What's the full version number of Word that you are running? Can you reproduce this in a new document? How big is your current document?
-
There isn't a general issue in Zotero that makes it impossible to cite Chinese literature, although for some users it doesn't work when Word/Windows use the Chinese language.
-
Sorry, we are unable to support citations in frames in any of document processors that we integrate with.
-
That citation is unlinked. The easiest way to fix it is to remove and reinsert it.
-
Please provide as much information as possible. Your operating system, version of Word. Describe step-by-step what you're doing and what happens. Submit a Report ID.
-
Restart Zotero and your browser. Open a new google docs document. Attempt to cite with Zotero. If a citation dialog does not appear, look through open Zotero windows - sometimes it does not open on top of other windows. If nothing happens, try disab…
-
What browser are you using? Is it up to date? Can you reproduce this with a different browser? Could you submit a Report ID from the Zotero Connector?
-
Zotero Connector waits for the website to fully load, as it is reported by Safari, before it runs translator detection. If something, including privacy options, cause websites to load slower, then Zotero Connector will also display translators slowe…
-
Sorry, this is a known error that we have reported to Google nearly a year ago without them seemingly even attempting to fix it, and they made our issue private, so we cannot even refer our users to go complain at Google via their ticketing system, …
-
Does this work well in a new document? Do you have other google-docs related extensions installed in your browser? Did you try disabling them? Could you produce a Debug ID from Zotero for an insertion that fails?
-
You can use columns with column breaks (Insert -> More Breaks -> Insert Column Break).
-
Can you take a screenshot of the issue, upload it somewhere (like dropbox or imgur) and post a link here?
-
Can you reproduce this in a new document? If so, what are the steps?
-
Could you produce a Debug ID for a copy and paste from a fresh document with some text and a single citation into a new document? After that, can you open the developer tools in Firefox (by pressing Cmd-Shift-i) and see if you see any Zotero related…
-
Can you copy citations between two fresh documents where you insert citations in one and copy into the other? Also, if you refresh the original document, do you get a Zotero notification next to the Share button about unlinked citations?
-
Unless you used the document transfer steps when originally moving your google doc to Word, all your citations got unlinked at that step. You can go back to that document version prior to transferring it to Word and try to merge it with the updated …
-
Could you submit a Report ID from the Zotero Connector? Does it work in a different browser? If you create a new document and insert fresh citations and then try to copy those? Do you see a "Zotero is updating your document" popup after pasting the…
-
You need to calm down, and explain in detail what how you document was created, when and how the issue started, and what you have tried so far. We cannot help you if we don't know these things.
-
Zotero only works in Edit mode in Google Docs, so make sure you are in it, and not Suggesting mode. There was a bug previously in the Zotero Connector browser extension, that would disable the menu unnecessarily if you put your mouse cursor over the…
-
@acosbey the fragment you sent us has a citation in a Word endnote. Zotero currently has issues when converting styles with citations in endnotes. You can change the style by choosing a note style (like Chicago) and choosing to store Zotero citation…